People & Culture Coordinator – APAC

We seek a highly motivated and detail-oriented individual to join our People & Culture team as a Snr. People & Culture Coordinator for the APAC region. In this dynamic role, you will play a key part in supporting our APAC employees and collaborating with the People & Culture Manager, Snr. Director, and Global People team to ensure a seamless employee experience across various lifecycle touchpoints.

You will oversee day-to-day HR administration, manage onboarding and offboarding processes, and contribute to employee engagement, performance, and job satisfaction initiatives. This role requires a proactive approach to managing HR tasks, strong organisational skills, and the ability to adapt to the evolving needs of our remote workforce. We encourage you to apply if you are passionate about creating a positive workplace culture and are ready to contribute to a global team.

• Onboarding & Offboarding:
• Collaborate with the Talent Acquisition team on candidate hire approvals and onboarding activities.
• Manage the APAC onboarding process, including new hire documentation, background check verification, Right-to-Work checks, orientation, benefits enrollment, and related activities.
• Oversee the probationary process, including tracking and issuing probationary letters.
• Partner with L&D to develop & administer new hire orientation, including invites, live sessions, communications, and session moderation.
• Manage offboarding processes, including exit interviews, collecting feedback, and ensuring the proper completion of all offboarding documentation and activities.

• HR Administration & Documentation:
• Manage daily HR administration and coordination, acting as the primary contact for tier 1 activities, with occasional tier 2 support as needed.
• Handle employee documentation, including offer letters, employment agreements, payroll, and compliance-related paperwork.
• Maintain digital employee records and manage employee data, ensuring accurate documentation for lifecycle management.
• Provide payroll team support by offering advice on new hires, bonuses, employment changes, and leave & attendance.
• Act as virtual office admin, managing vendors/service providers, maintaining records of office inventory, and ensuring office compliance.
• Identify and implement process improvements and efficiencies across the HR function.
• Assist with updating People policies, procedures, guidelines, and forms, delegating tasks as necessary.

• Employee Engagement & Performance:
• Assisting initiatives that drive high performance, employee engagement, and job satisfaction.
• Oversee day-to-day queries for APAC employees, supporting the People & Culture Manager, Snr. Director, and Global People team with key employee lifecycle touchpoints.
• Coordinate the Rewards & Recognition program, manage bonus approvals, and communicate with employees.

• Health, Safety, & Well-being:
• Promote health, safety, and well-being within the APAC Region.
• Values and Culture - Responsibilities:
• Flexibility to evolve with the role and business needs.
• Actively demonstrate and model the CLIP values
• Participate in driving and promoting a values-based OneEverbridge culture  
• Administer annual trainings & track  completion records .

• At least 3-4 years’ experience working in the People & Culture space preferably from startup and product companies.
• Strong understanding of HR practices, policies, and experience in employment relations is advantageous.
• Experience with HRIS systems and data management.
• Excellent written and verbal communication skills, with the ability to interact effectively with employees at all levels across the organisation, and confidence in communicating with diverse cultures.
• Ability to prioritise effectively in a fast-paced environment; strong attention to detail.
• Proactive approach to identifying issues and providing solutions.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experienced with HR software and tools.
• Flexibility to adapt to changing business needs and evolving HR practices, with a willingness to take on new challenges.
• Strong interpersonal skills with the ability to build and maintain effective working relationships with colleagues, managers, and external stakeholders.
• Ability to handle sensitive information with discretion and maintain confidentiality at all times.
• Commitment to providing a high level of service to employees, with a focus on meeting their needs and resolving issues promptly.
• Ability to work collaboratively with global HR teams, contributing to team success and supporting collective goals.