Manager, Corporate Communications

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.  

THE POSITION:

The Manager, Corporate Communications plays a critical role in supporting and managing significant internal communication, employee engagement and change management initiatives across the organization

The ideal candidate is a self-starter, detail-orientated team player who can take complex programs and deliver clear, concise messages and recommendations to reach employee audiences. We’re looking for a hungry, motivated team player who is passionate about informing and inspiring employees with important company news, and someone who challenges the status quo and brings innovative solutions to help connect important updates to the company’s global workforce.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

• Support day-to-day communication needs of key EVERSANA’s Shared Service teams and their respective initiatives, including projects across key teams including Finance, IT and other teams, as needed.
• Serve as a primary storyteller and content developer for internal content and channel strategy, working in partnership with the team and the Vice President, Corporate Communications on all initiatives. This includes but is not limited to knowledge of the company’s Intranet, email communications, digital signage, SharePoint repository and more.
• Lead the day-to-day management of the company’s SharePoint-based intranet.
• Serve as the lead supporting key service line and division team communications, including but not limited to email communications, virtual events, SharePoint updates and other important communication needs.
• Build strategic communication partnerships and support town hall events for key divisions and service lines, including but not limited to Digital & Data Products, IT and other organizations. Support their individual business communication needs as a valued partner.
• Support the management and development of monthly metrics and reporting to highlight the impact of the team’s communication efforts.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. 
• All other duties as assigned

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

EXPECTATIONS OF THE JOB:

• Ability to travel up to 5%
• 40 Hours per week

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Detailed orientated, project management skilled professional with experience working in a multi-faceted, fast-paced environment with previous experience and passion for internal employee communication and engagement.
• Bachelor’s Degree required, Communications, Marketing, Organizational Communication or Public Relations preferred.
• 2-4+ years of experience in a corporate communication role at a multi-site environment preferred.
• Excellence in written and verbal communication, including fluency in Microsoft programs.
• Experience working in a CRM tool like MailChimp, including the management of the tool.
• Experience working with and managing SharePoint-based or other Intranet platforms.

PREFERRED QUALIFICATIONS:

• Experience in the pharmaceutical, life sciences or other healthcare experience strongly preferred.
• Experience in change communication is ideal but not required.
• Experience supporting diversity & inclusion communications at a multi-national organization is preferred.
• Multi-media and video development experience is a strong plus but not required.

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:

The physical and mental requirements along with the work environment characteristics described here are representative of those individual encounters while performing the essential functions of this position.

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $68,000 to $75,000 and is not applicable to locations outside of the U.S. The base salary range represents the low and high end of the salary range for this position.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).  EVERSANA reserves the right to modify this base salary range at any time.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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