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Job details

Cleaning Supervisor

Company Description

Tru Brite Cleaning Services is a sister Company for Excel Building Management, a leading Building and Facilities Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets. 

Tru Brite Cleaning Services has been aligned with the Premium Strata Sector for the past 33 years, working closely with the Strata Managers responsible for Sydney’s iconic residential developments. We are a trusted cleaning company.

Job Description

We are looking for an energetic well organised Supervisor to join our remarkable team for the long term and ensure the delivery of the most effective cleaning services to external and internal stakeholders. You will be responsible for assisting our team members to excel and enjoy their role.

Working closely with our Operations Manager you will be:

  1. Attending our sites and assisting our cleaning team by providing training and hands on assistance. 
  2. Assisting team members to make proper use of their cleaning equipment. 
  3. Completing quoted services.

This role focuses on ensuring the highest standards of services are delivered to our clients, complying with work health and safety regulations, expertise with cleaning machinery and products to provide quotations and complete additional works.

Our clients are in proximity to the Sydney Eastern Suburbs, North Sydney and CBD areas and this is a great opportunity to join an expanding business and take the next step in your career.

Qualifications

  1. NSW Driver’s License Required.
  2. Pleasant and welcoming personality with a high standard of personal presentation.
  3. Excellent communication skills, both written and verbal, with the ability to interact with people in a prompt and professional manner.
  4. Computer literacy with experience in Word, Excel, and other Microsoft related programs.
  5. Confident in problem solving and negotiating.
  6. A proven eye for detail and accuracy.
  7. Delivery of five-star customer service and standards.
  8. A great ability to work both autonomously and be part of the team.

 Skills and Experience

  1. 3 - 5 years’ experience in similar role 
  2. Strata industry experience preferred.
  3. Extensive experience in the use of cleaning equipment and machinery.
  4. A willingness to assist in the maintenance of our cleaning equipment. 
  5. Experience with Microsoft applications and interest in learning new technology.
  6. Clear written and verbal communication.
  7. Experience in completing quoted works.
  8. Experience in creating cleaning schedules.
  9. Highly organised.

We offer an exceptionally high standard of service and only consider those who have a high attention to detail. Professionalism, reliability, honesty, and a positive attitude is a must.

Additional Information

Working hours: Monday to Friday from 6am to 3pm, hours may vary due to business needs.

This is a full-time role, and we require that applicants are either Australian Citizens or have a valid visa and are eligible to work in Australia.

We will require that you undergo a background check prior to an offer of employment. 

Interested in joining a great and collaborative team: please SEND US YOUR RESUME and visit our website to learn more about us: www.trubrite.com.au

We take this opportunity to thank all applicants in advance and advise only short-listed candidates will be contacted.

Average salary estimate

$67500 / YEARLY (est.)
min
max
$60000K
$75000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Cleaning Supervisor, Excel Building Management

Are you ready to take the next step in your career as a Cleaning Supervisor with Tru Brite Cleaning Services? Based in Sydney, this role offers you the chance to work with a reputable company that's been at the forefront of high-end cleaning services for over 33 years. In your new position, you'll be a vital part of a team dedicated to delivering exceptional cleaning solutions to both residential and commercial sites. Your key responsibilities will include overseeing a talented group of cleaners, providing training and hands-on assistance, and ensuring that our clients receive unparalleled service. You'll assist staff in the efficient use of cleaning equipment and help complete various quoted services. This isn't just a job; it's an opportunity to manage quality and compliance while fostering an environment of teamwork and excellence. With a focus on work health and safety regulations, you’ll play an essential role in maintaining high cleaning standards and customer service. This position is ideal for someone who has 3-5 years of experience, preferably in the strata industry, and possesses strong communication skills. If you are organized, detail-oriented, and excited about promoting a positive workplace culture, we encourage you to apply today and join our growing family at Tru Brite Cleaning Services!

Frequently Asked Questions (FAQs) for Cleaning Supervisor Role at Excel Building Management
What are the main responsibilities of a Cleaning Supervisor at Tru Brite Cleaning Services?

As a Cleaning Supervisor at Tru Brite Cleaning Services, you will oversee cleaning teams across various sites, ensuring that all tasks are performed to the highest standards. This includes training team members, assisting with their equipment usage, and completing quoted cleaning services while adhering to health and safety regulations. Moreover, you will maintain excellent communication with both staff and clients, thereby promoting an efficient and effective working environment.

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What qualifications do I need to become a Cleaning Supervisor at Tru Brite Cleaning Services?

To become a Cleaning Supervisor at Tru Brite Cleaning Services, you'll need a NSW Driver’s License, excellent communication skills, and computer literacy, particularly with Microsoft Word and Excel. It's essential to have 3-5 years of experience in a similar role, preferably within the strata cleaning industry. A keen attention to detail, strong organizational skills, and a positive attitude are also key in this customer-focused position.

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What skills should a Cleaning Supervisor possess to succeed at Tru Brite Cleaning Services?

Success as a Cleaning Supervisor at Tru Brite Cleaning Services requires a blend of interpersonal skills, technical knowledge, and a robust work ethic. Critical skills include problem-solving abilities, experience with cleaning machinery, the capacity to create cleaning schedules, and the ability to deliver exceptional customer service. Additionally, being highly organized and adaptable will greatly enhance your effectiveness in this role.

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What is the working schedule for a Cleaning Supervisor at Tru Brite Cleaning Services?

The working hours for a Cleaning Supervisor at Tru Brite Cleaning Services are typically Monday to Friday from 6 am to 3 pm. However, do note that hours may vary based on business needs. Flexibility in working hours is often appreciated to meet the demands of our clients and ensure quality service.

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How does Tru Brite Cleaning Services support the career growth of its Cleaning Supervisors?

Tru Brite Cleaning Services is committed to supporting the professional development of its employees, particularly Cleaning Supervisors. You will receive ongoing training and mentorship, allowing you to enhance your management skills, learn about new cleaning technologies, and expand your expertise in the cleaning and strata management sectors. This investment in your growth is a vital aspect of our organizational culture.

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Common Interview Questions for Cleaning Supervisor
Can you describe your experience managing a cleaning team?

When answering this question, share specific experiences where you led a cleaning team, focusing on your leadership style, any challenges you faced, and how you helped your team excel. Provide examples of how you supported training, motivation, and problem-solving to enhance team performance.

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How do you ensure compliance with health and safety regulations in your cleaning practices?

Illustrate your familiarity with health and safety protocols by discussing your practices for training your team, conducting regular safety checks, and ensuring the correct use of cleaning products and equipment. Mention any past experiences where you prioritized safety and compliance.

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What techniques do you use for effective scheduling and resource management?

Detail your approach to scheduling by discussing tools or methods you've used in past roles, including how you distribute workloads based on priority and staff capabilities. Emphasize how this leads to improved efficiency and client satisfaction.

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Describe a time you dealt with a difficult client. How did you handle it?

Provide a specific example where you faced a challenging situation with a client, highlighting your communication skills, problem-solving abilities, and how you ensured a resolution that maintained high customer satisfaction. This showcases your ability to manage relationships.

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What cleaning technologies or products are you familiar with?

List the cleaning technologies and products you have experience with, explaining why these are essential for the industry. Discuss any training you've received and how you stay up-to-date with the latest innovations in cleaning.

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How do you motivate team members to maintain high cleaning standards?

Discuss strategies such as positive reinforcement, setting clear expectations, providing constructive feedback, and recognizing outstanding performance. Relate this to how it fosters a motivated environment that prioritizes quality service.

Join Rise to see the full answer
Can you give examples of how you've improved cleaning processes in a past role?

Share specific instances where you've streamlined cleaning processes, introduced new techniques, or optimized the use of equipment. Emphasize the results of your actions in terms of efficiency and quality.

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How do you handle equipment maintenance in your cleaning team?

Explain your approach to equipment maintenance, including routine inspections, training team members on proper handling, and keeping maintenance records. Highlight how this contributes to safety and operational efficiency.

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What role does customer feedback play in your service delivery?

Talk about how you encourage and collect customer feedback, and the systems you have in place for using that information to improve service delivery. Focus on how this enhances client satisfaction and your team’s performance.

Join Rise to see the full answer
Why do you want to work as a Cleaning Supervisor for Tru Brite Cleaning Services?

Express your enthusiasm for the role and the company's reputation in the industry. Discuss how your values align with Tru Brite Cleaning Services' commitment to high standards, teamwork, and customer satisfaction, making it a perfect fit for your career aspirations.

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DATE POSTED
April 16, 2025

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