Desktop Support Technician - Office 365

Key Skills & Responsibilities • Computer Hardware: Troubleshooting and maintenance • SCCM/Intune: Device management • Technical Proficiency: Operating systems, protocols, standards • Tool Operation: Tools, components, peripherals • Documentation: Read and understand manuals and guides • PC Imaging: Deploy and create images Additional Responsibilities • PC Lease Management: Oversee lease schedules• Hardware Repair: Coordinate repairs• OS Maintenance: Updates and patches• Telepresence Support: Setup and troubleshooting• Asset Management: Track equipment• Executive Support: Dedicated assistance• Lab Support: Vendor coordination and security compliance• Travel: Support at other sites (~45-50 miles)• Communication: Work with multiple vendors and teams• Availability: Off-hours and weekend supportRequirementsExperience:• Deskside Support: Hands-on support, ticket resolution• Data Management: Backup and restoration• PC Configuration: Setup and troubleshooting• Vulnerability Management: Remediation and patching• Infrastructure Support: On-site support• High School Diploma or relevant technical certificationLocation: Mt VernonStart Date: ASAPJoin our team and provide excellent technical support! Apply now!