Customer Service Representative - Customs Brokerage - job 1 of 2
Company Description
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 15,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems
Job Description
Major Duties and Responsibilities
- Ensure smooth and timely customs process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace Custom files and reporting
- Ensure accurate and timely client billing
- Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customer´s instructions and expectations.
- Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
- Assist with verification of customs declaration information and the submission of such to the customs authority
- Ensure compliance at all times to regulations
Qualifications
- Understanding of transportation documentation and terms is a plus
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Pro-active, strong organizational skills
- Strong desire to learn
- Good computer skills (Excel, Word, PowerPoint)
Reporting Structure
- Customs Brokerage Lead Agent, Supervisor and Manager
Additional Information
Expeditors offers excellent benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development Program
The pay rate for this position is $22/ hour.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Join Expeditors as a Dynamics 365 Developer focused on Accounting & Data Governance to support innovative logistics solutions.
Join Expeditors as a Distribution Services Intern and dive into the logistics industry with hands-on experience.
As a Customer Service Representative at Portfolio, you will be essential in enhancing customer interactions while working in a supportive hybrid environment.
Join CCMSI as a Multi-Line Claim Consultant in Nashville, where your expertise in claims management will be valued and nurtured.
Join SpaceX as a Bilingual Swedish Customer Support Associate for the innovative Starlink project and help deliver exceptional customer experiences.
Be the front-line voice of SpaceX's Starlink, providing exceptional support to customers in both English and Norwegian.
As a Contact Center Associate I, you will be the first point of contact, ensuring patients receive the support they need for appointment scheduling.
Join an innovative AI company as an AI Customer Support Specialist, delivering exceptional support and enhancing client relationships through technology.
Join SafetyCulture as a Senior Customer Success Engineer and drive technical solutions for our enterprise customers in a fast-growing tech environment.
Join Swissôtel Sydney as a Front Office All-Rounder and contribute to creating memorable experiences for guests in a five-star hotel setting.
Join Navy Federal Credit Union as a Member Service Representative, where you'll deliver essential banking services to help members achieve their financial goals.
As a Customer Success Manager, you'll serve as the key liaison for clients, ensuring their success and strengthening relationships within a dynamic and supportive team.
Drive customer engagement and community management as a Manager of Digital Programs at Momentus Technologies in St. Louis, MO.
Lead the service department at Swickard, ensuring excellent customer service and operational efficiency in a fast-growing automotive company.
Join Ferguson as a Showroom Customer Service Representative and play a key role in elevating customer experiences with genuine service.
To set the standard for excellence in global logistics through total commitment to quality in people and customer service, with superior financial results.
323 jobsSubscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
