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Data Analyst

Company Description

Become a member of a global community! International trade compliance is an integral piece of the global trade puzzle; we help to make the world go round. Our goal at Tradewin is to provide pragmatic compliance advice and minimise costs for our clients.

At the heart of Tradewin you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to international trade. Tradewin is a global firm headquartered in Seattle, Washington. We are a proud subsidiary of Expeditors International, a Fortune 500 company employing over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Tradewin satisfies the increasingly sophisticated needs of international trade through customised solutions and seamless, integrated information systems.

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees locally have been with us for ten years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Provide advisory and tactical support on Customs & Trade related matters. 

This role would suit applicants with entry level exposure to Customs and Trade Compliance, either through freight forwarding, brokerage, international business or transferable disciplines. Ongoing training is available for suitable candidates.

Activities include, but not limited to, Tariff classification, advisory on import/export regulatory matters, determination on licensing requirements, vendor solicitation, export control determination and advisory, reporting and other activities pertaining to promoting an effective trade compliance program.

KEY RESPONSBILITIES: 

  • Exceptional Customer Service:  Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary.
  • Reliability:  Consistently meets deadlines. Is punctual and can be relied on for planning purposes. Is organised, manages own time effectively and can prioritise.
  • Communication:  Effectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally. Provides relevant and timely information to co-workers, customers and service providers.
  • Job Execution:  Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own job function and across the network. All activities are compliant with company policies/procedures and code of business conduct and with government regulations.
  • Collaboration:  Displays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers. Works in harmony with superiors and fellow workers without incident or delay.

Qualifications

  • Tertiary education experience or exposure highly desirable
  • Well organized and detail-oriented personality
  • Sound MS Office (Word, Powerpoint, Excel) skills
  • Good written and verbal English skills
  • The candidate should have an interest in developing a career in customs and international trade compliance and consulting

Additional Information

Expeditors offers excellent benefits:

  • Work Life Balance: At Expeditors we believe that togetherness is a strength, but that work supports life, speak to your hiring manager about our work from home policy and flexible options to suit you.     
  • Employee Appreciation: As our greatest asset, we understand the importance of showing our appreciation, respect and acknowledging the value you bring through various and ever-changing employee events.                                           
  • Technology Leaders: Through utilizing technology solutions and consistent improvement strategies we focus on evolving our roles and processed to remain efficient and modern    
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company                                                                                              

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Data Analyst, Expeditors

As a Data Analyst at Tradewin, you'll become part of a dynamic global team that plays a pivotal role in international trade compliance. Our office, located at 10 Buchanan Rd, Banyo QLD 4014, Australia, offers a friendly and professional environment that encourages innovation and customer service excellence. Here, you'll provide advisory and tactical support on Customs and Trade-related matters, looking to exceed client expectations at every turn. With an entry-level exposure to Customs and Trade Compliance, you'll engage in critical activities, including tariff classification, advisory on import/export regulatory issues, and reporting to promote an effective trade compliance program. We value organizational skills, a proactive approach, and effective communication both within the team and with external partners. With Tradewin, you'll not only complete quality work but also actively contribute to the operational excellence of our network. Ongoing training will be provided to help develop your career in customs and international trade compliance, making this an exciting opportunity to grow with us. Our unique compensation program and robust employee appreciation initiatives reflect our commitment to promoting from within, fostering not just jobs but careers. Join us at Tradewin for an opportunity to grow your skills and embark on a fulfilling career journey!

Frequently Asked Questions (FAQs) for Data Analyst Role at Expeditors
What are the responsibilities of a Data Analyst at Tradewin?

As a Data Analyst at Tradewin, your core responsibilities include providing tailored advisory support on Customs and Trade matters, managing tariff classifications, and ensuring compliance with both internal guidelines and government regulations. You will also engage in reporting, vendor solicitation, and lending support in export control determination, all while exceeding customer service expectations.

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What qualifications are necessary for a Data Analyst role at Tradewin?

Tradewin seeks candidates for the Data Analyst position who possess tertiary education experience or exposure in related fields. A well-organized and detail-oriented personality is essential, along with sound skills in MS Office applications. Good written and verbal English communication skills, coupled with a keen interest in developing a career in customs and international trade compliance, are highly desirable.

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What type of training does Tradewin offer to Data Analysts?

Tradewin offers ongoing training designed specifically for Data Analysts to enhance their skills in Customs and Trade Compliance. This training includes essential regulatory updates, customer service excellence techniques, and technical skills pertinent to the logistics and international trade environment. We aim to develop your expertise in the field, ensuring your career thrives alongside our company's growth.

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What benefits does Tradewin provide to its Data Analysts?

At Tradewin, we prioritize work-life balance by offering flexible work-from-home options. We also have employee appreciation programs aimed at recognizing your contributions, and we invest in your future through training and development initiatives. Additionally, our Employee Stock Purchase Plan allows you to take part in our success actively.

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How can a Data Analyst succeed within Tradewin?

Success as a Data Analyst at Tradewin hinges on a proactive, organized approach and strong communication skills. By consistently delivering quality work and displaying a willingness to support colleagues, you contribute not just to your own success but also to the collective success of the company, paving the way for potential growth opportunities.

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Common Interview Questions for Data Analyst
What interests you about the Data Analyst position at Tradewin?

Highlight your passion for data analysis and compliance in international trade. Discuss how Tradewin's commitment to customer service and employee growth aligns with your career aspirations, making this role a perfect fit for your professional goals.

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Can you explain what tariff classification is and why it's important?

Tariff classification is the process of determining the correct duties and taxes applied to goods being imported or exported. It's crucial to ensure compliance with trade regulations and optimize tariff rates for cost efficiency, which is an essential responsibility for a Data Analyst at Tradewin.

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How do you prioritize tasks when you have multiple deadlines?

Explain your strategies for time management, such as using task lists or project management tools, and discuss how you assess urgency and importance to meet deadlines effectively while maintaining quality in your output.

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In what ways do you demonstrate exceptional customer service?

Provide examples of how you anticipate customer needs, communicate effectively, and resolve issues quickly. Highlight your ability to build strong relationships and deliver a positive experience for clients.

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Describe a situation where you had to analyze complex data.

Share a specific example where you successfully analyzed data, emphasizing the methods you used, the challenges faced, and how your insights contributed to making informed decisions within a project.

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What tools or software have you used for data analysis?

List any relevant tools and software such as Excel, SQL, or data visualization tools you've worked with. Talk about how you’ve used them to derive insights and support your work in prior roles or projects.

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How do you ensure your work complies with government regulations?

Discuss your understanding of relevant laws and regulations impacting customs and international trade. Highlight how you maintain up-to-date knowledge through research and training, and how this diligence ensures compliance in your work.

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How would you handle a difficult customer interaction?

Explain your approach to difficult conversations, emphasizing empathy, active listening, and a solution-oriented mindset. Providing a specific example can illustrate your ability to navigate challenging interactions proficiently.

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Why do you want to work for Tradewin?

Describe your admiration for Tradewin's commitment to a customer-centric approach and employee growth. Mention how the company’s values resonate with your professional goals and your excitement about contributing to its mission.

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What are your long-term career goals as a Data Analyst?

Discuss your aspirations for growth within the field of data analysis and international trade compliance, including your desire for continuous learning and leadership development, which can align well with Tradewin's Promotion-from-Within philosophy.

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Full-time, hybrid
DATE POSTED
December 25, 2024

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