Faculty Support Office Coordinator

Faculty Support Office Coordinator

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Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty and staff of all identities and backgrounds. We strongly encourage individuals from underrepresented and/or marginalized identities to apply.

About the Charles H. Dyson School of Applied Economics and Management

The Cornell SC Johnson College of Business is comprised of the university’s three accredited business schools: The Hotel School, the Charles H. Dyson School of Applied Economics and Management, and the Samuel Curtis Johnson Graduate School of Management. The College delivers undergraduate, graduate, and professional business programs creating a collaborative, comprehensive business management program that preserves the excellence of all three schools while uniting the faculty and students.

At the Charles H. Dyson School of Applied Economics and Management, students take on real global challenges through an immersive, collaborative learning experience. With internationally renowned areas of expertise in food and agricultural economics, management, environmental and resource economics, and international and development economics, the Dyson School is perfectly poised to fulfill its core mission: to use business for the greater good.

The Opportunity

Under limited supervision and in a team-oriented environment, the Faculty Support Office Coordinator will wear many hats. The main responsibilities will be developing intra-office communication protocols, streamlining administrative procedures, inventory control, and last-minute task delegation of faculty requests. The Faculty Support Office Coordinator will serve as the first point of contact for email and walk-in inquiries by independently answering correspondence and will provide general administrative, organizational, and technical support to faculty, including teaching, research, and travel support. These responsibilities include, but are not limited to:

• Overseeing the organization and support for the faculty support office communication (EGA), by screening, routing to TDX and responding to routine correspondence.
• Process print orders, FedEx, office supplies
• Oversee the use and process of the Statler Card (Banfi)
• Process the Statler Hotel bills
• Coordinate payments for the Wegmans card and arrange sign out by faculty.
• Assist and backup other administrative assistants when needed with instructional support.
• Arranging all phases of travel for faculty and guest speakers using Concur to prepare both domestic and international travel reimbursements

If you have some administrative experience, a positive customer service approach, and an interest in learning and growing, we encourage you to apply! A resume and cover letter are required for full consideration.

What We Need

All applicants must submit a resume and cover letter for full consideration.

• High School Diploma and relevant work experience of 2 years to 4 years.
• Ability to handle confidential and sensitive information with utmost discretion and integrity.
• Demonstrated record of successfully providing exceptional customer service.
• Ability to communicate with tact and diplomacy with a wide-range of diverse internal and external constituents.
• Experience that demonstrates sound judgment, creativity, and problem-solving skills.
• Must be able to work independently while supporting the efforts of an overall team while fostering a respectful work environment.
• Excellent organizational skills, and the ability to work quickly and effectively under pressure, use sound judgment in accomplishing tasks that are urgent; balance conflicting priorities, and make decisions from a wide range of choices.
• Excellent written, verbal and interpersonal skills. Must be flexible and receptive to new ideas and approaches.
• Accuracy in spelling, grammar, proofreading and attention to detail required.
• Must take initiative, meet challenges with resourcefulness and tact, have ability to work independently.
• Proficient in Outlook (mail and calendar), Microsoft Word, Excel, and PowerPoint.

Rewards and Benefits

• This position is located in Ithaca, New York and is fully onsite. The New York Convenience of employer guidelines require New York State individual tax reporting and withholdings for this position. Additional individual state income tax filings may also be required if working temporarily outside New York State.
• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives.
• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: https://hr.cornell.edu/benefits-pay.
• Follow this link to learn more about the Total Rewards of Working at Cornell: https://hr.cornell.edu/jobs/your-total-rewards.
• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1.
• Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program.

No Visa Sponsorship or relocation experience is available for this position.

Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information.

University Job Title:

Administrative Asst III

Job Family:

Administration

Level:

C

Pay Rate Type:

Hourly

Pay Range:

$19.75 - $21.83

Remote Option Availability:

Fully Onsite

Company:

Contract College

Contact Name:

Brad Stock

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience

• Education level to the extent education is relevant to the position

• Unique applicable skills

• Academic Discipline (faculty pay ranges reflects 9-month annual salary)

To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates.

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For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email mycareer@cornell.edu.

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EEO Statement:

Diversity and Inclusion are a part of Cornell University’s heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.

2023-05-25