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Sales Lead, Full-Time - Big Sky - job 1 of 2

Faherty is seeking a Sales Lead to create an inclusive store environment and enhance customer experience while embodying the brand's values. The ideal candidate has proven leadership in retail and is passionate about team development.

Skills

  • Leadership experience in retail
  • Strong communication skills
  • Proficiency in Google Suites and MS Office
  • Omnichannel retail knowledge

Responsibilities

  • Create an inclusive and positive store environment
  • Analyze key business metrics for performance improvement
  • Manage in-store sales processes
  • Coordinate client outreach and event planning
  • Support operational excellence and cash management

Education

  • High school diploma or equivalent
  • Bachelor's degree preferred

Benefits

  • Health benefits
  • 401(K) Plan with company match
  • Incentives Program
  • Generous employee discount
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Lead, Full-Time - Big Sky, Faherty Brand

If you're ready to take your career to new heights, join Faherty as a Sales Lead in beautiful Big Sky, Montana! In this role, you'll roll up your sleeves and partner seamlessly with the leadership team to ensure timely execution of our company's values and standards. Your mission? To create a vibrant retail environment that embodies our core value of Spreading Good Vibes. With your knack for advanced planning and team development, you’ll provide actionable feedback to your team, driving both individual and collective performance. You’ll manage client outreach, maintain up-to-date customer information, and organize in-store events to keep the energy high and the customers engaged. As the Sales Lead, you’ll also be responsible for analyzing key business metrics, optimizing results across our key areas: People, Sales, Visual Merchandising, and Operations. You’ll not only ensure operational excellence but also foster a positive atmosphere by motivating and inspiring your team to achieve high standards. If you have a few years of leadership experience in retail and a love for customer interaction, you'll thrive here. At Faherty, we pride ourselves on our commitment to quality, sustainability, and community, offering great benefits like health coverage, a 401(K) plan, and generous employee discounts. Ready to lead with purpose? Your adventure awaits at Faherty!

Frequently Asked Questions (FAQs) for Sales Lead, Full-Time - Big Sky Role at Faherty Brand
What are the primary responsibilities of the Sales Lead at Faherty?

As a Sales Lead at Faherty, you will oversee several key responsibilities including managing daily sales operations, creating an inclusive store environment, analyzing business metrics for performance improvement, and guiding your team towards achieving sales goals. You'll ensure the delivery of a seamless customer experience and uphold Faherty’s values in every interaction.

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What qualifications are required for the Sales Lead position at Faherty?

To excel as a Sales Lead at Faherty, you should have multiple years of leadership experience in a retail environment, preferably with a focus on direct-to-consumer brands. Strong technology skills, proficiency in communication, and a proven track record of achieving sales goals are also essential. A passion for sustainability and collaboration will set you apart!

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How does Faherty's Sales Lead contribute to the company's culture?

The Sales Lead at Faherty plays a crucial role in fostering the company culture by embodying the values of community, inclusivity, and resilience. You’ll inspire your team to uphold high standards, effectively communicate feedback, and create a work environment that emphasizes joy and teamwork. Your leadership directly shapes the atmosphere for both employees and customers alike.

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Is prior retail experience necessary for the Sales Lead role at Faherty?

Yes, prior retail experience is necessary for the Sales Lead position at Faherty, ideally with a background in high-growth consumer brands. Having hands-on experience in sales operations and customer service will help you succeed in creating an engaging retail experience and leading your team effectively.

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What benefits do Sales Leads at Faherty receive?

Sales Leads at Faherty enjoy a comprehensive benefits package including health insurance, a 401(K) plan with company match, an incentives program, and generous employee discounts. We value our team and ensure they have the support needed to thrive both professionally and personally.

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Common Interview Questions for Sales Lead, Full-Time - Big Sky
What strategies will you use to motivate your team as a Sales Lead?

To motivate my team as a Sales Lead, I plan to foster open communication, recognize individual contributions, and set clear performance goals. Additionally, implementing team-building activities and encouraging feedback will create a supportive environment that inspires my colleagues to excel.

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How would you handle a difficult customer interaction as a Sales Lead?

In a difficult customer interaction, my priority would be to actively listen to the customer’s concerns, empathize with their situation, and seek a solution that addresses their needs. Maintaining professionalism and a positive demeanor is essential to turn the situation around and reinforce the Faherty brand values.

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Can you provide an example of a time you improved sales performance in your previous roles?

Absolutely! In my previous position, I noticed a decline in sales during a specific period. I analyzed customer feedback and adjusted our promotional strategies accordingly, focusing on personalized outreach and client engagement. This led to a significant improvement in sales within just a few weeks, showcasing the importance of responsive leadership.

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What steps do you take to analyze business metrics in your role?

I begin by regularly reviewing sales reports and key performance indicators to identify patterns and trends. I work collaboratively with the team to brainstorm actionable strategies based on data insights, focusing on areas like inventory management and customer engagement to maximize performance.

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How do you create an inclusive retail environment?

Creating an inclusive retail environment involves actively promoting diverse perspectives within the team and ensuring that all employees feel valued and heard. I believe in setting a tone of respect, encouraging open communication, and celebrating individual achievements to cultivate a strong sense of belonging.

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Describe your approach to visual merchandising as a Sales Lead.

My approach to visual merchandising centers on aligning product presentation with brand aesthetics while also maximizing customer engagement. I stay attuned to seasonal trends and customer preferences, collaborating with my team to create visually appealing displays that draw customers in and encourage sales.

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What is your leadership style, and how does it fit with Faherty's culture?

My leadership style is participative and supportive, which aligns perfectly with Faherty's commitment to inclusivity and collaboration. I aim to empower my team by involving them in decision-making processes and encouraging professional development, fostering a strong culture that thrives on collective success.

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How would you handle underperformance in your team?

Handling underperformance involves identifying the root causes through one-on-one discussions, offering constructive feedback, and collaborating to create improvement plans. I believe in supporting my team and ensuring they have the necessary resources and coaching to succeed.

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What would you prioritize on a busy sales day?

On a busy sales day, my priorities would include ensuring adequate staff coverage, providing exceptional customer service, and overseeing store operations to facilitate a smooth shopping experience. I would also focus on motivating the team to maintain morale and encourage a positive atmosphere.

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How do you see the role of Sales Lead evolving in the retail landscape?

The role of Sales Lead is evolving to integrate more digital technologies and customer analytics, which will allow for a more personalized shopping experience. I believe embracing these innovations while maintaining strong interpersonal connections with customers is key to navigating the future of retail successfully.

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Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
Photo of the Rise User
Posted 6 months ago
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
SALARY RANGE
$45,000/yr - $60,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 28, 2025

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