Sales Lead, Part-Time - UTC

As a Sales Lead at Faherty, you will be responsible for creating a welcoming store environment, processing sales and returns, managing client outreach, analyzing key business metrics, and ensuring operational excellence. Your role also involves maintaining visual standards, motivating and inspiring your team, and supporting a positive representation of the brand.

To be a successful Sales Lead at Faherty, you should have multiple years of leadership experience in retail, preferably within high-growth consumer brands. Strong communication skills, familiarity with technology and apps like Google Suites and MS Office, and a proven track record of personal success in retail are also essential.

Faherty promotes a positive environment for its Sales Lead by embodying their core values of spreading good vibes and maintaining an inclusive atmosphere. You will be encouraged to provide actionable feedback, recognize individual and team efforts, and foster a culture of empowerment while collaborating effectively with the leadership team.

A part-time Sales Lead at Faherty can look forward to various benefits including health benefits, a 401(K) plan with company match, incentives programs, commuter options, and a generous employee discount. The company values its team and provides support for their well-being.

Faherty offers a collaborative and energetic work environment where diversity is celebrated. Founded on strong family values, the brand commits to sustainability and creating high-quality products. This creates a meaningful workplace for a Sales Lead who is passionate about fashion and community.

In your response, articulate your approach to leadership, emphasizing how you motivate your team, handle challenges, and foster a positive work environment. Discuss specific examples of how you’ve empowered team members in the past.

When answering, demonstrate your understanding of customer engagement tactics, such as personalized communication, event planning, and attentive service. Provide examples of strategies that have successfully boosted sales in your previous roles.

Discuss your background in coaching and training team members, highlighting any successful programs or systems you’ve implemented. Mention how you recognize and cultivate individual talents to enhance overall team performance.

Share specific instances where you've successfully navigated operational challenges, ensuring to emphasize your problem-solving skills and ability to collaborate with a leadership team to maintain operational excellence.

Explain the tools and methods you use to assess business performance. Discuss how interpreting data has helped you identify improvement areas and drive results in your stores.

Describe your process for maintaining visual standards in the store. Discuss how you work with your team to implement seasonal displays and keep the sales area organized and inviting for customers.

Convey your passion for retail and how it aligns with Faherty’s mission. Talk about your enthusiasm for sustainable fashion and the value you place on creating positive customer experiences.

Emphasize your strong communication skills and your belief in the importance of inclusivity. Highlight specific ways you foster open dialogue and ensure every team member feels valued and heard.

Discuss your experience and methods in handling cash management tasks and operational procedures. Be specific about your attention to detail and adherence to company policies.

Share a specific circumstance where you successfully motivated your team by setting clear goals, providing feedback, and celebrating milestones. Highlight the impact of your leadership on overall team performance.