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Compliance and Ethics - Internal Investigator (Flexible - Hybrid)

Company Description

 


At Fannie Mae, futures are made. The inspiring work we do helps make a home a possibility for millions of homeowners and renters. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing, flexible environment. Here, you will grow your career and help create access to fair, affordable housing finance.

 

Job Description

 

As a valued contributor to our team, you will be responsible for conducting complex investigations into alleged employee misconduct and unethical business practices violating laws, regulations, or Fannie Mae’s Code of Conduct and corporate policies involving harassment, discrimination, retaliation, fraud, and other types of corporate misconduct.

THE IMPACT YOU WILL MAKE

The Compliance and Ethics - Internal Investigation - Advisor role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

  • Conduct comprehensive investigations including assessing the initial complaint, scoping and developing investigative plans, interviewing witnesses, reviewing documentary evidence, and analyzing whether any laws, regulations, policies or the Code of Conduct have been violated.
  • Draft concise and objective fact-based Investigation Reports and maintain well-organized and accurate case files.
  • Provide updates and written work product to the Ethics & Investigations VP, Chief Compliance & Ethics Officer, and other senior business leaders on investigative activities and results as required.
  • Advise the Chief Compliance and Ethics Officer on the appropriate after-investigation action.
  • Prioritize among multiple investigative tasks and responsibilities in a fast-paced environment, while maintaining case cycle times and business needs. 
  • Build and maintain effective working relationships with Legal, HR, internal audit, investigative partners, impacted business units, FHFA, and law enforcement.
  • Identify potential process or control gaps that may require remediation or indicate systemic breakdowns, trends, or emerging risks.
  • Serve as Fannie Mae’s expert witness in legal proceedings involving matters related to internal investigations.      

 

Qualifications

THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experiences

  • At least 6 years of experience conducting internal investigations, with a focus on employment investigations
  • Bachelor's degree in a relevant field
  • Knowledge of employment laws and regulations
  • Strong analytical capabilities and organizational skills
  • Excellent written and oral communication skills
  • Demonstrated commitment to promoting an ethical culture and strong corporate values, professional discretion, and ability to maintain confidentiality of sensitive matters

Desired Experiences

  • Experience with and knowledge of the financial services regulatory environment

 

Additional Information

The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.

Fannie Mae is a flexible hybrid company. We embrace flexibility for our employees to work where they choose, while also providing office space for in-person work if desired. At times, business need may call for on-site collaboration, which means proximity within a reasonable commute to your designated office location is preferred unless job is noted as open to remote.

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at [email protected].

The hiring range for this role is set forth on each of our job postings located on Fannie Mae's Career Site. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee’s physical, mental, emotional, and financial well-being. See more here.

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Average salary estimate

$115000 / YEARLY (est.)
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$100000K
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What You Should Know About Compliance and Ethics - Internal Investigator (Flexible - Hybrid), Fannie Mae

At Fannie Mae, we believe that every day is an opportunity for growth and impact, especially in our Compliance and Ethics - Internal Investigator role. If you have a knack for uncovering the truth and a passion for upholding ethical standards, you might just find your new home here in Washington, DC! In this hybrid position, you'll dive into the heart of our organization, conducting thorough investigations into potential employee misconduct and unethical practices. You’ll be the one leading the charge against harassment, discrimination, and fraud, ensuring that our workplace remains safe and fair for everyone. You’ll engage with various teams like Legal and HR, compile detailed investigation reports, and advise our Chief Compliance and Ethics Officer on next steps. The best part? You’ll enjoy the flexibility to work where you're most comfortable while knowing you’re making a real difference in the lives of countless individuals who depend on us. If you're ready to step up and help us maintain our ethical standards within a supportive environment, Fannie Mae is the perfect place for you to flourish!

Frequently Asked Questions (FAQs) for Compliance and Ethics - Internal Investigator (Flexible - Hybrid) Role at Fannie Mae
What are the primary responsibilities of the Compliance and Ethics - Internal Investigator at Fannie Mae?

The Compliance and Ethics - Internal Investigator at Fannie Mae is responsible for conducting comprehensive investigations into allegations of employee misconduct and unethical practices. This involves assessing initial complaints, interviewing witnesses, and drafting crucial investigation reports to inform senior leaders about findings and necessary actions.

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What qualifications are required for the Compliance and Ethics - Internal Investigator position at Fannie Mae?

To apply for the Compliance and Ethics - Internal Investigator role at Fannie Mae, candidates must have a minimum of 6 years of experience in internal investigations, particularly in employment matters, as well as a relevant Bachelor's degree. Strong analytical and communication skills are essential for success in this role.

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How does the investigative process work for Fannie Mae's Compliance and Ethics - Internal Investigator?

The investigative process for the Compliance and Ethics - Internal Investigator at Fannie Mae includes scoping investigative plans, gathering and analyzing documentary evidence, conducting interviews, and maintaining organized case files. The investigator will then draft objective fact-based reports and advise on appropriate actions moving forward.

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What kind of experience is preferred for the Compliance and Ethics - Internal Investigator at Fannie Mae?

While a minimum of 6 years of experience in internal investigations is required, preferred candidates for the Compliance and Ethics - Internal Investigator position at Fannie Mae should have knowledge of the financial services regulatory environment, which enhances their understanding of compliance and corporate policies.

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Can you describe the work environment for the Compliance and Ethics - Internal Investigator at Fannie Mae?

The Compliance and Ethics - Internal Investigator at Fannie Mae will enjoy a flexible hybrid work environment, allowing them to choose their workspace based on tasks and team collaboration needs. The culture emphasizes inclusivity, support, and ongoing growth within a fast-paced and rewarding field.

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Common Interview Questions for Compliance and Ethics - Internal Investigator (Flexible - Hybrid)
Can you walk us through your process for conducting an internal investigation?

When answering this question, outline your systematic approach, emphasizing how you assess complaints, develop investigative plans, and ensure thoroughness during interviews and evidence analysis. Always highlight your commitment to objectivity and detail.

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How do you ensure confidentiality during investigations?

It's crucial to demonstrate your commitment to confidentiality. Discuss methods you've employed in previous investigations, such as using secure channels for communication, limiting information sharing to essential personnel, and maintaining organized case files that respect privacy.

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What challenges have you faced during investigations, and how did you overcome them?

Employers want to see your problem-solving skills. Choose a specific challenge you've encountered, explain how it affected the investigation, and detail the steps you took to resolve the issue, demonstrating your resourcefulness and commitment to ethical practices.

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How do you prioritize multiple investigations at once?

Discuss your organizational techniques such as creating timelines, regularly assessing each investigation's status, and communicating with stakeholders to manage expectations. Relate examples that showcase your ability to maintain quality while meeting deadlines.

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What role do you believe an investigator plays in promoting an ethical workplace?

In your answer, highlight how an investigator acts as a catalyst for an ethical work environment by holding individuals accountable, educating employees on compliance, and encouraging reporting of unethical behavior without fear of retaliation.

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Can you provide an example of a successful investigation you conducted?

Select an impactful case where your investigation led to a significant outcome. Discuss the tactics used, key findings, and the ultimate resolution, emphasizing your critical thinking and analytical skills throughout the process.

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What techniques do you use to interview witnesses effectively?

Describe interview techniques you use, such as open-ended questions, creating a safe environment for witnesses to share information freely, and being observant of body language and non-verbal cues. Highlight the importance of building rapport.

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How do you handle pushback from witnesses or other team members?

Stress the importance of communication and respect during such situations. Discuss your strategies for managing pushback, including remaining neutral, sticking to the facts, and using empathy to facilitate discussions to reach common ground.

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What do you consider the most important skills for a successful internal investigator?

Emphasize skills like strong analytical thinking, excellent communication, integrity, and a firm understanding of legal frameworks. Providing concrete examples of how you’ve used these skills will further strengthen your response.

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How do you ensure that your investigations align with legal and compliance requirements?

In your response, talk about staying updated on employment laws and regulations, consulting with legal teams as needed, and following established investigative protocols. Illustrate past experiences where adherence to legal standards was critical.

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Fannie Mae’s mission is to facilitate equitable and sustainable access to homeownership and quality, affordable rental housing across America.

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Full-time, hybrid
DATE POSTED
December 18, 2024

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