Enterprise Risk Process Engineer (Flexible Hybrid)

As an Enterprise Risk Process Engineer at Fannie Mae, you'll focus on monitoring and analyzing business processes related to operational risk. Your role includes developing process maps, creating training programs, and producing user-friendly guides that help team members understand our eGRC tools better. Essentially, you'll play a critical role in ensuring that our operational risk workflows are clear and effectively implemented, making a significant impact on the overall success of the organization.

To qualify for the Enterprise Risk Process Engineer role at Fannie Mae, you should have a minimum of two years of experience in process improvement, training, or documentation specifically within a Risk Management organization, preferably in the Financial Services industry. Additionally, experience with Business Processing Modeling Notation (BPMN) and familiarity with process modeling tools such as ARIS is essential, plus strong analytical and communication skills.

Yes! The Enterprise Risk Process Engineer position at Fannie Mae offers a flexible hybrid work opportunity. This means you can work from home while also having the option to collaborate in-person at our offices located in Washington, DC, Reston, VA, or Plano, TX. This flexibility is designed to help you maintain a healthy work-life balance.

In your role as an Enterprise Risk Process Engineer at Fannie Mae, you will design and deliver comprehensive training programs tailored to meet the needs of both the operational risk team and various stakeholders. This involves creating engaging learning sessions that help ensure everyone is up-to-date with processes and tools related to operational risk management.

When applying for the Enterprise Risk Process Engineer position at Fannie Mae, showcasing your analytical skills can be done through your experience and examples. Highlight specific projects where you've collected, analyzed, and visualized data effectively to drive process improvements or compliance enhancements. Demonstrating a clear impact or outcome from your analytical efforts will make your application stand out.

The work culture at Fannie Mae, particularly for the Enterprise Risk Process Engineer position, is very inclusive, collaborative, and supportive. You will be part of a team that values diverse ideas and experiences, fostering an environment where innovation and trust thrive. It's a place where you can brainstorm and contribute ideas freely while being encouraged to grow and develop your career.

Fannie Mae offers ample career advancement opportunities for an Enterprise Risk Process Engineer. By excelling in your role, you can explore advancement to senior roles within the risk management function or expand into broader business process leadership positions. Fannie Mae's commitment to employee development ensures you have the resources and support needed for your growth.

In your response, focus on specific projects you've managed or contributed to in previous roles. Highlight the methodologies or frameworks you used, such as Lean or Six Sigma, and provide tangible examples of how your efforts improved efficiency or reduced risk in the organization.

When answering this, emphasize your ability to simplify complex concepts. Share your process for understanding the target audience, and mention tools you use to create user-friendly materials such as diagrams or visual aids. It's important to highlight how you've assessed training effectiveness in the past.

BPMN, or Business Process Model and Notation, is a standard for modeling business processes. Share how you have used BPMN in your previous roles, detailing specific projects where modeling processes helped improve understanding and communication among stakeholders.

In your answer, provide a specific example of when you identified a process inefficiency, how you analyzed it, and the steps you took to address it. Highlight the impact of your solution, such as time saved or risk reduced, and any metrics that demonstrate success.

Discuss your approach to regular reviews of documentation and incorporating feedback from users. Also, mention any specific tools or systems you utilize to maintain version control and keep documentation aligned with current processes and regulatory requirements.

When discussing a training program you've developed, detail the objectives, content structure, and delivery method. Highlight how you evaluated its effectiveness post-implementation, such as through surveys or knowledge assessments, and any positive changes that resulted from it.

In your answer, explain your strategy to manage resistance. Discuss the importance of communication and how you would involve team members in the process of change, ensuring to show empathy and understanding of their concerns while highlighting the benefits of adopting new processes.

In this case, list the specific tools you've worked with, such as ARIS or iGrafx, and provide examples of how you've used them in practice. Mention any integrations with other systems and how they've enhanced your ability to visualize and communicate processes.

Discuss your approach to prioritization, such as using project management tools or methods like the Eisenhower matrix. Highlight how you assess urgency versus importance and how you communicate with stakeholders about timelines and resource allocation.

In your response, connect your motivations back to the values at Fannie Mae. For example, express your passion for improving systems that contribute to better risk management and ultimately support the mission of providing fair and affordable housing finance.