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Webber - IT Specialist - North Texas Region

About us:

Founded in 1963, Webber is a leading construction company that specializes in heavy civil, waterworks, energy and infrastructure management and is dedicated to safely providing intelligent solutions to its clients and community.Webber is headquartered in Houston, Texas, with offices and projects in the United States and Canada. Webber supports a wide range of project models to meet client needs, including traditional design bid build, design build, alternative delivery models and public private partnership (P3) solutions. Webber also has an in-house engineering services department to help optimize building efficiency and quality while solving complex project challenges using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global network of skilled engineers, best-in-class technology and vast resources.

Job Description:

Join Our Team as an IT Specialist and Grow Your Career with Webber 

 

Inspiring Career Opportunity  

Are you passionate about driving project success and fostering a culture of continuous learning and innovation within a dynamic environment? Webber, an industry leader in construction and infrastructure, is seeking a dynamic IT Specialist to join our team. 

 

Your Role: Driving excellence through technical expertise and innovation 

The IT Specialist reports to IT Manager providing customer-focused services for the company supporting the operations including end user support, IT devices setup, configure and delivery to user, network configuration and troubleshooting.   

 

 

What You Will Do: 

  • Jobsite setup, installing Starlink, LAN/WAN networking for mobilization  

  • Assisting managing regional office of IT related to computer peripherals, conference room AV connectivity.   

  • Prepare /delivery new user equipment onboarding process  

  • Diagnosing and resolving technical problems with computer hardware, software applications, network connectivity.  

  • Answering user queries, providing technical guidance, and assist with basic computer operation  

  • Remote assistance: Provide technical support via phone, email or TeamViewer   

  • Training personnel on in-house systems, if needed  

  • Provide support for printers, Android, IOS, and other peripherals  

  • Coordinate service printer fleet with vendors  

  • Coordinate warranty repairs with vendors   

  • Ensure consistent and effective delivery of services while maintaining compliance with corporate policies and procedures   

  • Ensure all activities are tracked in the incident management application (ServiceNow/Fresh Service)  

  • Follows company procedures, processes & guidelines.  

  • Inventory management (HW, SW, Mobile, etc.).   

  • Maintains documentation of sites, equipment, software, processes and procedures.   

  • Other unlisted duties will be assigned 

 

Who You Are: A Profile of Success 

  • At least five years of IT Service Coordinator or Desktop Support or similar roles, A+, N+, MCP, MCSA, ITIL certification is not required but preferred.  

  • Skilled IT workplace support: hardware & software support & troubleshooting (Windows OS), printer support & maintenance, computer Infrastructure and networking, Microsoft Office 365, Android & IOS support. Basic networking knowledge 

  • Strong work ethic, attendance and punctuality. Resourcefulness and problem-solving aptitude  

  • Ability thinks through problems and visualize solutions  

  • Customer focus orientation with strong customer service skills  

  • Strong organizational and time management skills   

  • Highly developed problem-solving abilities  

  • Effective communication skills to explain technical concepts clearly to non-technical users  

  • Promotes quality, integrity, reliability and teamwork   

  • Ability to read and write English fluently, ability to speak Spanish is a plus 

 

 

What You'll Love: The Webber Advantage 

  • Competitive base salary and bonus potential 

  • Comprehensive benefits and a commitment to equal employment opportunities.  

  • 401k match up to 6% 

  • Learning and development programs and education reimbursement 

  • Opportunities for professional growth in a company that values innovation and sustainability. 

  • A collaborative culture that values each member of our team. 

 

Ready to Seize the Challenge and Move the World Together? 

At Webber, we are not just building infrastructure; we are building careers. If you are eager to contribute to a company that is shaping the world on the move, we want to hear from you. Apply now and take the first step towards a fulfilling career where you can truly make a difference. 

 

Webber and its companies (e.g. Webber, LLC, Webber Waterworks, LLC, Webber Infrastructure Management, Inc., Ferrovial Webber Energy, LLC) provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex,  gender, national origin, age, disability, or status as a Vietnam Era or special disabled veteran in accordance with applicable federal  and state laws. Webber complies with applicable local, state and federal laws governing nondiscrimination in employment at each location the Company operates. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, leaves of absence, compensation, and training.   

The Statements herein are intended to describe the general nature and levels of work performed by employees, but are not a complete list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
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Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Webber - IT Specialist - North Texas Region, Ferrovial

Welcome to Webber, an industry leader in construction and infrastructure management! We are excited to announce an opening for an IT Specialist to join our growing team in the North Texas region. At Webber, we pride ourselves on delivering intelligent solutions for clients while fostering a culture of continuous learning and innovation. As an IT Specialist, you'll play a critical role in supporting our operations, providing customer-focused services that ensure smooth technological functioning across our projects. You’ll be responsible for jobsite setups, configuring and troubleshooting networks, and assisting with questions about computer peripherals. With your strong technical expertise, you'll handle everything from the onboarding process for new equipment to resolving IT issues for staff members. The ideal candidate will have at least five years of experience in roles like IT Service Coordinator or Desktop Support and possess a knack for problem-solving and effective communication. We’re looking for someone who thrives in a dynamic environment, has a commitment to customer service, and is eager to help our teams excel in their daily operations. If you're ready to be part of a collaborative culture that values innovation and professional growth, then Webber is the place for you. Join us in moving the world forward—apply today and take the next step in your IT career!

Frequently Asked Questions (FAQs) for Webber - IT Specialist - North Texas Region Role at Ferrovial
What are the primary responsibilities of the IT Specialist at Webber?

The IT Specialist at Webber is responsible for various tasks, including providing customer-focused support, setting up IT devices, managing network configurations, and troubleshooting technical issues. This role also involves preparing new user equipment and assisting with technical guidance in a friendly manner.

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What qualifications are needed for the IT Specialist position at Webber?

Candidates for the IT Specialist position at Webber are typically expected to have at least five years of experience in IT roles, experience with hardware and software support, and basic networking knowledge. Certifications like A+, N+, and ITIL are preferred but not mandatory.

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How does the IT Specialist at Webber contribute to project success?

The IT Specialist at Webber plays a crucial role by ensuring that all IT systems operate effectively, which ultimately supports the smooth execution of projects. Their expertise in troubleshooting and managing IT resources contributes to improved efficiency and productivity at job sites.

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What kind of support will the IT Specialist provide to Webber employees?

The IT Specialist will provide a variety of support services, which include troubleshooting issues with computer hardware and software, assisting colleagues with connectivity problems, and delivering training on in-house systems. This ensures that all team members can perform their tasks efficiently.

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What benefits does Webber offer to its IT Specialists?

Webber offers its IT Specialists competitive salaries, bonus potential, comprehensive benefits, 401k matching, and opportunities for professional growth through learning and development programs. The company fosters a culture of innovation, making it a great place for career advancement.

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Common Interview Questions for Webber - IT Specialist - North Texas Region
Can you describe your previous experience in a desktop support role?

Be prepared to discuss your past roles and highlight specific achievements related to hardware and software troubleshooting, end-user support, and any IT projects you've worked on. Share examples that demonstrate your problem-solving skills and customer service orientation.

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How do you approach troubleshooting a network connectivity issue?

Explain your systematic approach to diagnosing network problems, starting with reviewing hardware connections, testing software settings, and using tools to assess the network's performance. Provide examples of past issues you've resolved to showcase your hands-on experience.

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What tools or software have you used for incident management?

Mention your experience with software like ServiceNow or Fresh Service. Be clear about how you've used these tools to track incidents, manage workflows, and ensure timely resolution of user queries.

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How do you handle customer service requests from non-technical users?

Talk about your ability to communicate technical concepts in a simple and friendly way. Emphasize your patience and listening skills, and share an example of successfully helping a non-technical user solve an IT issue.

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Describe a time you went above and beyond to assist a colleague with IT issues.

Provide a specific example that illustrates your dedication to customer service, such as working outside of normal hours to resolve an urgent issue or helping a colleague during a crucial project phase.

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What experience do you have with AV systems in conference rooms?

If applicable, detail the types of AV equipment you've worked with, your familiarity with setup processes, and any troubleshooting experience. Highlight how this knowledge can enhance operational efficiency at Webber.

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What steps would you take to ensure the successful onboarding of new equipment for users?

Outline your process for onboarding, addressing equipment preparation, training on usage, and establishing connections to existing systems. Detail your attention to documentation and user support in this critical phase.

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How do you keep your IT knowledge up to date?

Discuss your commitment to professional development, such as pursuing certifications, attending workshops, or continuing education. Highlight specific resources or strategies you utilize to stay current with IT trends and technologies.

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How do you prioritize multiple IT support requests?

Describe your approach to triaging support requests based on urgency and impact on business operations. Balance this with your customer service philosophy to ensure timely and effective resolutions.

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What role do you think an IT Specialist plays in a construction company like Webber?

Emphasize the IT Specialist's vital role in ensuring technology supports project success, facilitating communication, and enhancing productivity. Discuss how improved IT services facilitate the overall mission of Webber to deliver reliable construction services.

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A commitment to society is one of Ferrovial’s distinguishing characteristics. Accordingly, we are committed to Corporate Responsibility, best practices in Quality and the Environment, and the advancement of Innovation. We provide services to large...

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DATE POSTED
April 7, 2025

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