Assistant General Manager - Orlando

The Assistant General Manager at Fever in Orlando is crucial for event management, particularly in the absence of the General Manager. Responsibilities include overseeing the onsite staff, managing daily paperwork such as call sheets, maintaining props and sets, ensuring timely operations of AV equipment, and safeguarding the overall safety of the company. Furthermore, the Assistant General Manager is tasked with completing detailed daily show reports for the production company and assisting with production load in and load out.

To excel as an Assistant General Manager at Fever, candidates should possess a strong understanding of theatrical operations and budgeting. Relevant experience in live events or immersive theater is highly advantageous. Additionally, candidates must demonstrate excellent leadership skills, effective communication abilities, and strong organizational skills to handle multiple priorities efficiently. Proficiency in Google platforms and Microsoft Excel is also required, along with a commitment to equity, diversity, and inclusion.

Fever is deeply committed to fostering an inclusive and diverse workplace. For the Assistant General Manager role, this means creating an environment where talent is sought from all backgrounds, regardless of race, gender identity, religion, sexual orientation, or any other identity aspect. The ideal candidate will support this ethos by collaborating with diverse groups and promoting equitable practices within the team and events.

Key skills for the Assistant General Manager role at Fever include exceptional leadership and management capabilities, as well as superb communication skills, both verbal and written. Strong planning and organizational skills are essential for managing multiple tasks efficiently, ensuring work is completed on time. Additionally, a moderate level of physical ability is necessary, along with familiarity with Google and Microsoft tools to manage various operations effectively.

The work environment for the Assistant General Manager at Fever is dynamic and fast-paced, centered around live entertainment events. The role requires collaboration with diverse teams and the ability to adapt quickly to changing situations. A commitment to ensuring safety and delivering high-quality events is essential, resulting in a rewarding experience for individuals passionate about culture and entertainment.

When answering this question, highlight specific examples of past experiences where you've led teams or managed staff during events. Discuss your approach to training, motivating staff, and how you handled challenges during those events, ensuring that everyone collaborates effectively to create a successful outcome.

Interviewers are looking for candidates who can stay calm under pressure. Mention your strategies for quickly assessing the situation, communicating with your team, and implementing changes efficiently. Provide examples of past experiences where you've successfully navigated unexpected changes, showcasing your problem-solving skills.

When discussing safety strategies, emphasize your understanding of current safety protocols and your commitment to ensuring a secure environment for staff and attendees. Mention specific procedures you would implement, such as conducting safety briefings, overseeing crowd management, or coordinating emergency procedures.

Effective communication is essential in event management. Discuss your expertise in establishing communication channels among team members, such as using team apps, daily briefings, and maintaining open-door policies. Share examples of how clear communication led to smoother operations in previous roles.

In your response, explain how you track inventory before, during, and after events. Talk about using inventory software or spreadsheets to monitor supplies, ensuring all necessary props and equipment are available, and implementing a check-out/check-in system to prevent losses.

Talk about any hands-on experience you have with AV setup and troubleshooting. Highlight your understanding of how sound and visual elements impact the event experience and share specific instances where you've successfully managed AV operations during events.

Discuss your organizational skills and tools you use to prioritize tasks, such as to-do lists or project management software. Share examples of how you’ve successfully balanced multiple responsibilities and met deadlines, emphasizing your proactive approach to ensuring everything runs smoothly.

Be prepared to discuss a past event where you had significant responsibilities. Explain your role in planning, executing, and evaluating the event, focusing on the challenges faced and how you overcame them to achieve success.

Mention your awareness of the need for a supportive environment, especially during hectic events. Discuss strategies you use to motivate team members, encourage collaboration, and maintain morale even under stressful circumstances, perhaps through team-building exercises or flexible communication.

This question is personal, but align your response with Fever's mission and values. Express your enthusiasm for the live entertainment industry and how Fever's commitment to diversity and accessible cultural experiences resonates with your own career aspirations and personal values.