People Operations Associate

Welcome to Fi.

We’re a passionate team from Square, Google, Peloton, Uber, and more working to transform the dog-human relationship. Our mission? Develop cutting-edge technology to revolutionize what it means to be a dog parent.

The dog industry remains firmly stuck in the past and we are here to change that. Fi is leveraging our team's talent and expertise to improve the lives of the millions of dogs in the U.S. Real-time location tracking, activity, sleep and behavior monitoring – and that's just the beginning.

The most exciting aspect of our work? Bridging the communication gap between dogs and humans. Imagine a world where everyone knows how their dog feels in real time and how to keep their best friend in good shape. That's the future we're building at Fi.

If you're someone who thrives in innovative, collaborative work environments and feels strongly about helping dogs live longer, better lives, Fi could be the perfect fit. Join us in our pursuit of the “impossible,” or as we call it here “let me find a way,” to redefine the future of dog ownership together.

Fi is looking for a People Operations Associate!

We are seeking a motivated People Operations Associate to join our growing People team. This role will report to our People Operations Manager. You will play an essential role in ensuring that our day-to-day processes run smoothly and that each member of the Fi Pack has access to the company information, resources, and support they need. The ideal candidate will be genuinely passionate about people (and dogs!), a proactive problem-solver, and eager to learn more about various aspects of People Operations.

• Onboarding and Offboarding: Welcome new hires, ensure timely completion of on/offboarding paperwork, and support internal workflows to ensure a smooth and positive transition for new hires and departing employees alike.
• Employee Records: Maintain accurate and up-to-date data in our PEO platform (Justworks) and complete employment verification requests as needed.
• Employee Benefits: Assist with benefit enrollment and administration, direct employees to the appropriate resources, and help to ensure that internal reference materials and documentation are kept accurate and up-to-date.
• HR Compliance: Help to maintain and update company policies and procedures, ensuring that our employee handbook remains compliant with local, state, and federal regulations.
• Payroll and Tax Support: Assist with payroll administration and the maintenance of state UI tax accounts, coordinating with our PEO as needed.
• Trusted Point of Contact: Become the team’s go-to for questions about company policies, benefits, and payroll. Your inbox is a safe space where there are no stupid questions, and you’re ready to redirect employees to the appropriate resources or help them track down the answers.
• Special Projects: Support on ad hoc people ops projects and initiatives such as annual performance reviews, harassment prevention training, and open enrollment.

• 1-2 years’ experience (internships included) in people operations, HR administration, or similar; preferably in a tech startup environment.
• Basic understanding of HR processes and best practices.
• Excellent organizational and time-management abilities.
• Exceptional written and verbal communication skills.
• Highly process- and detail-oriented.
• People-first mindset: Empathy comes naturally to you and you genuinely care about the employee experience.
• High level of integrity and ability to handle sensitive information confidentially.
• Proficiency in Google Workspace, Slack, and familiarity with PEO administration are a plus.

• Flexible paid time off
• Full coverage on medical, dental, and vision insurance
• Additional wellness perks including free One Medical, Kindbody, and Talkspace
• $500 annual donation to a dog charity of your choice through our BarkBack Program
• Free Fi membership for your pup(s)
• Friends + family collar gifting program

Fi is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Fi makes hiring decisions based solely on qualifications, merit, and our needs at the time.