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Job Description:

As a systems analyst on the team, you will be expected to quickly gain understanding of all the components of our applications and will work with the team to deliver best in class customer experience solutions. The ideal candidate should show ease at making personal connections, be confident in leading and constructively challenging with a dedicated approach to solving problems and overcoming obstacles.

The Expertise You Have

5+ years professional experience as a Systems Analyst for software solutions
Proven experience researching, optimizing, developing and authoring solution requirements, user stories, and specifications for moderate to complex software systems
Proven experience with Structured Query Language (SQL) and programming in general
Strong understanding and experience with complex relational database schemas and SQL management tools
Proven experience working with REST, SOAP, JSON and APIs
Proven experience with Agile development methodologies
Deep knowledge of scrum tools – Jira experience desirable
Excellent analytical skills
Good knowledge of Behaviour Driven Development – Gherkin/Cucumber
Release coordination
Reverse engineer code to understand business logic and develop prototypes– Excel Macros/Java/Angular
Produce artifacts – business flow diagrams, context diagrams
Have good understanding of solution architecture
Build OpenAPI contracts
Prod incidents analysis – Splunk queries, build dashboards/alerts
Bachelor’s Degree Computer Science or related technology discipline

The Skills You Bring

You are a detail-oriented person with a real passion for accuracy, clarity, and elimination of ambiguity
You are deeply effective in written and verbal communications and are dedicated to tailoring content to the appropriate audience (business vs. technology, associate vs. management, etc.)
You are a self-starter who can rapidly assimilate business processes, goals and objectives and distill them into well-defined requirements
You understand how technology can automate business processes and can effectively propose, challenge and engage in ideation with business and technology teams in formulating software designs and solutions
Assist in identification, isolation, resolution, and communication of problems within the production and nonproduction environment and perform troubleshooting.
You are flexible and can adjust your work schedule to accommodate both U.S. and China-based teams and associates
Good interpersonal and leadership and influencing skills (without direct authority of others)
Self-driven, self-managed, energetic, passionate, and motivated with the ability to work independently to deliver results

The Value You Deliver

Ensuring the technology team is building the right software solutions and components to maximize customer experience
Facilitating flow of requirements from the business to the technology team
Reducing requirements and design risk and resulting costs associated with rework and redesign
Exercise a passion for keeping your knowledge up-to-date with the latest and greatest
Help maintain the high level of integrity in the team
Take ownership and accountability for figuring out what needs to be done

Certifications:

Category:

Information Technology

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

We welcome those with experience in jobs such as General, General, and General and others in the General to apply.

Average salary estimate

$100000 / YEARLY (est.)

min

max

$80000K

$120000K

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What You Should Know About Senior Systems Analyst, Fidelity Investments

Join us as a Senior Systems Analyst at our company, where your expertise will directly contribute to delivering top-notch customer experiences through our innovative software solutions. In this role, you will quickly immerse yourself in the intricacies of our applications, collaborating closely with your team to ensure we're meeting and exceeding our clients' expectations. We're looking for someone who thrives in connecting with their colleagues and is confident in both leading conversations and constructively challenging ideas. Your background—specifically 5+ years as a Systems Analyst—will be crucial as you research, optimize, and develop requirements for our software systems. Experience with SQL, agile development methods, and tools like JIRA will greatly enhance your capability to make a significant impact. If you're detail-oriented, passionate about clarity, and possess strong communication skills, you'll fit right in. Here, we value self-starters who can quickly grasp business processes and help streamline them through technology. Flexibility and the ability to work with both U.S. and China-based teams will add to our collaborative culture. The goal? To ensure that our technology team creates the right solutions that enhance customer experiences while minimizing risks and costs. If you're excited about staying up-to-date with the latest tech trends and maintaining integrity within a team, we'd love to connect with you!

Frequently Asked Questions (FAQs) for Senior Systems Analyst Role at Fidelity Investments

What are the main responsibilities of a Senior Systems Analyst at our company?

As a Senior Systems Analyst, your primary responsibilities include understanding application components, developing software requirements, and collaborating with various teams to enhance customer experience. You'll lead discussions, optimize processes, and engage with a variety of stakeholders from business to technology, ensuring that the software solutions we develop meet everyone’s needs.