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Custodian

Custodian 

Job Description 

 

About FWF 

 

FWF is a third-party logistics and transportation company headquartered in Grand Rapids, MI. Together, we have paved the way in the transportation industry since our founding in 2012. Our award-winning culture is devoted to empowering people and collectively creating an environment of excellence as we strive to move teammates, partners, and customers upward to create a lasting impact. As a 3PL, we specialize in full truckload (TL), less-than-truckload (LTL), drayage, rail, and international ground and air freight. FWF's services extend far beyond moving freight. In addition to logistics and transportation services, we provide ongoing leadership development, diversity, equity, and inclusion guidance, and specialized industry training. Learn more about us at fwf.com

 

About the Role 

 

The Custodian will play a crucial role in keeping the FWF office running efficiently while maintaining a high level of cleanliness in our facility. This role will also assist office operations by providing clerical and administrative aid to support departments.  

 

Shift & Hours | Pay:  

Part-Time | Monday – Friday | 30 hours a week 


Training Period 

New custodial team members will undergo a comprehensive 2-week training program, designed to ensure a smooth transition into the role. During this time, hours may vary depending on specific training needs and job requirements. The training will cover essential tasks such as cleaning, maintenance, safety protocols, and the proper use of equipment and chemicals. 


Pay & Advancement 

You'll be eligible for a pay raise after a 30-day satisfactory review. This review will assess your performance, work ethic, and how well you’ve adapted to the job responsibilities. A positive review will result in an increase in pay, reflecting your progress and commitment to the role. 

 

 

Custodian Responsibilities:  

Cleans & sanitizes office building, lobbies, restrooms, hallways, and kitchens by performing the following duties:


Dust furniture, ledges, and equipment  


Empty and change liner in wastebaskets nightly as well as transport waste to the disposal area  


Sweeps, scrubs, waxes, and polishes floors using brooms, wet mops, scrapers, and/or heavy-powered scrubbers and buffers  


Polishes stainless steel bathroom/kitchen fixtures  


Replenishes product in dispensers throughout bathrooms and kitchen   


Cleans carpeted floors and rugs using lightweight and/or heavy powered vacuum cleaner, hand sweeper, or shampooer as appropriate  


Wash and clean windows, walls, and ceiling fixtures using ladders as needed  


Restock & Inventory 


Maintains accurate inventory reports of all consumables  


Restock consumable supplies throughout the office daily  


Other Duties 

Assist in performing preventive maintenance tasks as assigned such as checking emergency lights, replacing light bulbs, cleaning exterior windows, and installing wall-hung items as needed  


Maintain grounds around the outside of the office to keep free of trash and debris  


General on-site errands as requested by team members 


Qualifications & Key Competencies  

Highly organized, detailed oriented, and an elite problem solver  


Excellent time management skills   


Excellent written and verbal communication skills

  

Ability to learn and grow project management systems

 

Physical activity required, may lift or move up to 40 lbs.

 

Proficient in Microsoft Office

 

Ability to work outside in various weather conditions

 

Custodial experience preferred


Grow | Develop 

 

Plot, develop, and resource as needed to complete daily and weekly tasks 

Attend bi-annual reviews of performance, personal growth, and professional growth 

Actively pursuing growth opportunities in knowledge of facilities management. 

 

What We Commit to You 

 

Comprehensive exposure to facilities management problem-solving   

Daily, hands-on work experience and coaching from professionals  

Ongoing support from team members and management  

 

Compensation and Benefits 

Competitive starting salary based on experience  


Health/Dental/Vision/Pet/Life/Disability insurance after an initial 90-day training period  


401(k) retirement plan with company match options after an initial 90-day training period   


Discounted gym membership   


Employee assistance and discount programs   


Dependent Care Reimbursement Account  


Paid time off, parental leave, and holidays


 Awards and Recognition 

 

Inc. 5000 Fastest-Growing Private Companies in America  

Inc. 5000 Regionals: Midwest  

A Transport Topics Top Freight Brokerage Firm  

Top Company for Women to Work for in Transportation  

Detroit Free Press Top Workplaces  

Michigan Celebrates Small Business 50 Companies to Watch  

West Michigan’s Best and Brightest Companies to Work For® 























Fifth Wheel Freight Glassdoor Company Review
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CEO of Fifth Wheel Freight
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Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Custodian, Fifth Wheel Freight

Are you ready to join a dynamic team at FWF as a Custodian in Kentwood, Michigan? At FWF, we don’t just transport freight; we create an empowering culture that supports our team members and partners every step of the way. This part-time role is vital to ensuring our office operates smoothly while creating a clean and welcoming environment for everyone. As a Custodian, you’ll be responsible for maintaining the cleanliness of our facilities, which includes everything from cleaning offices and restrooms to managing supplies and conducting preventive maintenance tasks. Your days will be filled with meaningful work that contributes to the overall effectiveness of our team. Plus, we offer a comprehensive 2-week training program to get you up to speed on our safety protocols and cleaning techniques immediately. After your first month, you can expect a review for potential pay raises, making your growth within FWF a priority. Our commitment goes beyond just cleaning; we provide you with the necessary tools, support, and opportunities for personal and professional development. Whether you are polishing floors or maintaining inventory reports, your contributions play a significant role in our collective success. So, if you're organized, detail-oriented, and possess a problem-solver mentality, we would love to hear from you. Join us at FWF, where together we maintain excellence and create a lasting impact!

Frequently Asked Questions (FAQs) for Custodian Role at Fifth Wheel Freight
What are the main responsibilities of a Custodian at FWF?

As a Custodian at FWF, your primary responsibilities include cleaning and sanitizing the office building, maintaining restrooms and kitchens, and performing basic clerical support. Duties also involve sweeping, waxing, and polishing floors, ensuring all consumables are adequately stocked, and assisting with preventive maintenance tasks. Each day is different, allowing you to contribute to the cleanliness and functionality of our work environment!

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What qualifications do I need to become a Custodian at FWF?

To be considered for the Custodian role at FWF, candidates should have strong organizational skills, be detail-oriented, and possess excellent verbal and written communication abilities. Although previous custodial experience is preferred, it is not mandatory. A willingness to learn, a proactive approach to problem-solving, and the physical ability to lift or move up to 40 lbs will also benefit applicants.

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What is the training process for new Custodians at FWF?

New Custodians at FWF will undergo a comprehensive 2-week training program tailored to equip you with the necessary skills and knowledge. This training covers essential cleaning techniques, safety protocols, and the effective use of equipment and chemicals. The aim is to ensure you feel confident and capable in your role from day one!

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Can I expect career growth as a Custodian at FWF?

Absolutely! At FWF, we are committed to your professional development. After your first 30 days, a satisfactory performance review could lead to a pay raise, which reflects your dedication and growth. We also encourage ongoing learning opportunities related to facilities management and personal growth via bi-annual reviews.

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What benefits does FWF offer to Custodians?

Custodians at FWF enjoy competitive compensation and a range of benefits, including health, dental, and vision insurance after an initial training period. Additionally, there’s a 401(k) retirement plan, paid time off, and opportunities for personal development. We believe in recognizing and rewarding our team members for their hard work and dedication!

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Common Interview Questions for Custodian
How do you prioritize tasks as a Custodian?

When answering this question, discuss the importance of a systematic approach to cleaning, based on foot traffic and usage levels. Mention how you would create a schedule that targets high-traffic areas and prioritize according to immediacy and impact, ensuring a consistently maintained environment.

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Can you describe a time when you had to handle a challenging cleaning situation?

Share a specific instance where you faced a difficult cleaning challenge, such as a tough stain or unexpected mess. Detail your problem-solving process and the steps you took to resolve the issue. Highlighting your resourcefulness and attention to detail will demonstrate your suitability for the Custodian role.

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What cleaning supplies and equipment are you familiar with?

In your response, list the cleaning supplies and equipment you have experience using, such as vacuums, floor scrubbers, or sanitizing agents. Emphasize your knowledge of safe usage practices and your commitment to maintaining a clean and healthy work environment.

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How do you ensure safety while performing cleaning duties?

Discuss specific safety protocols you follow, such as wearing personal protective equipment (PPE) when necessary and being mindful of potential hazards. Mention that you are aware of OSHA guidelines and take a proactive approach to maintain a safe working environment for yourself and others.

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Why do you want to work as a Custodian at FWF?

Your answer should reflect your alignment with FWF's values. Talk about your appreciation for their commitment to creating an empowering workplace culture and how you see yourself contributing positively to the team. Personalizing your response will showcase your genuine interest in the role.

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How do you handle feedback and criticism?

Express your openness to constructive criticism as an opportunity for growth. Provide an example of a time you received feedback in the past, how you applied it to improve your work, and how it ultimately benefited your performance. It indicates your willingness to learn and adapt.

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What techniques do you use to maintain a clean workspace?

Outline various cleaning routines you employ, such as decluttering, regular sanitation of high-touch areas, and systematic cleaning protocols. Highlight how your diligence contributes not only to cleanliness but also to overall employee satisfaction and productivity.

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How do you maintain supplies to avoid shortages?

Mention your method for tracking inventory, such as maintaining a checklist or using digital tools to manage supplies. Explain how timely reordering and stock assessment play crucial roles in preventing shortages of essential custodial items.

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Can you work flexible hours as needed?

Reassure the interviewer of your flexibility and willingness to adapt to the scheduling needs of the organization. You might mention any prior experience with changing shifts or availability for after-hours work if necessary.

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Why is cleanliness important in a workplace?

Illustrate the impact of cleanliness on employee health, morale, and productivity. Emphasize that a pristine work environment not only enhances aesthetics but also fosters a sense of pride and professionalism across the organization.

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To create long-term relationships with customers, carriers, and vendors built through unparalleled service and reliability. To develop exceptional company culture that inspires upstanding business practices which empowers all company stakeholders ...

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Part-time, on-site
DATE POSTED
December 17, 2024

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