Onboarding Manager, Customer Experience (Berlin, Germany)
Skills
- Project management
- Excellent communication
- Technical product knowledge
- Customer consulting
- B2B SaaS experience
Responsibilities
- Own and manage the onboarding process for major customers.
- Collaborate with Account Executives for smooth customer transitions.
- Report on metrics and feedback to assess onboarding efficacy.
- Develop training materials for customer education.
- Act as a trusted advisor regarding product best practices.
Education
- Bachelor's degree in a relevant field
Benefits
- Diverse and inclusive work environment
- Growth and development opportunities
- Flexible work arrangements
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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Born on the web, Figma is a collaborative online platform designed for teams to create, share, test, and deliver superior designs from start to finish.
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