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Treasury Management-Product Manager Supervisor, Deposits & Liquidity

Position TitleTreasury Management-Product Manager Supervisor, Deposits & LiquidityLocationWork From Home United StatesJob SummaryThe Treasury Management Product Manager Supervisor reports to the Treasury Management-Product Solutions - Group Manager and is accountable for managing a team of Treasury Management Product Managers. The Supervisor plays a key role in developing the team, creating an environment that helps them succeed, and improving the effectiveness of the treasury product specialties under their oversight. The role will focus on four key areas: People management, processes and tools, business strategy and organizational development, and self-leadership. This role provides leadership and subject matter expertise on strategic projects related to Treasury Management services. Acts as a key partner in the implementation and roll-out process for new business products and product enhancements, including agreements, implementation documents, and standards.Pay Range: $140,622 - $186,324 - $232,026Pay Range: Local Minimum Wage - $0.00 - $0.00Job ResponsibilitiesPeople Management Activities:• Collaborates with Sales and Service management and activities of the department, including the development of new non-borrowing treasury management business, expansion of existing business relationships and the servicing of clients.• Generates revenue/sales of Treasury Management product solutions in conjunction with the relationship coverage team.• Partners closely with relationship coverage team to drive effort to expand existing business with current clients and proactively identify and align target prospective clients in order to expand relationships.• Makes recommendations by understanding the unique challenges and requirements in the industry/client segment and partner with internal stakeholders in the development, implementation and delivery of complex products and solutions.• Builds trusted, long-term business relationships by taking a holistic and forward-looking view on our relationships and identifying ways to help clients achieve their most important business/treasury objectives.• Engages clients at strategic levels to provide integrated treasury solutions within a consultative and client driven framework.• Creates strategic dialogues around key client-centric issues, incorporating best practices, benchmarking, opportunity quantification and solution positioning.• Leads and coordinates Request for Proposals (RFP's) with coverage team.• Applies sales cycle knowledge including sales planning, sales approach, and providing solutions to business customers of all sizes.Management Of The Product/Specialists Teams• Monitors and coach’s performance of team members, ensuring that relationships are created and maintained, taking appropriate action to ensure goals are achieved (including sourcing deals personally), while taking corrective actions if goals are not being achieved and leveraging expertise and knowledge to develop an outstanding team.• Attracts develops, and coaches successful Team Leads, Product & Specialists teams.• Responsible for talent management functions including employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.• Completes all required compliance training. Maintains knowledge of and adhere to Flagstar’s internal compliance policies and procedures. Takes responsibility to keep up to date with changing regulations.Strategic Partnering And Planning• Works in partnership with product/sales management teams to stimulate and generate ideas in the development and enhancement of products/services, including recommendations for and prioritization of the product/service.• Takes responsibility to keep up to date with changing regulations and policies related to treasury management.Additional Accountabilities• Performs special projects, and additional duties and responsibilities as required.• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.Job RequirementsRequired Qualifications:• Education level required: Undergraduate Degree (4 years or equivalent).• Minimum experience required: 10+ Years experience which includes experience leading treasury management sales and customer service teams.• Extensive experience in cSuite level client calling.• Experience managing in high growth, dynamic organizational environments.Preferred Qualifications• Education level preferred: Master's Degree (or Postgraduate equivalent)• Certified Treasury Professional CTP and/or Accredited ACH Professional (AAP) preferred.Job Competencies• In-depth knowledge of wholesale receivables/payables solutions.• Expertise related to business cash flows, accounting processes and financial optimization.• Expertise in value propositions related to treasury management applications within a corporate treasury environment.• Expertise of both business and banking regulations such as UCC, Reg CC, Reg E and regulatory guidance/oversight.• Excellent interpersonal, verbal and written communication skills.• Demonstrated leadership and management skills, including experience managing remote sales and service staff.• Direct involvement and/or Voice with Receivables Networks, such as: NACHA, The Clearing House (TCH), AFP, external vendors, etc.• Ability to foster internal and external collaborative partnerships that deliver value for customers, partners and the organization.• Demonstrates continued growth of knowledge of treasury management products and services.• Demonstrates sales/negotiation aptitude and the ability to tactfully communicate at a senior executive level.• Ability to mobilize internal networks and resources to resolve a service challenge or develop a solution.• Ability to travel 75% of the time to client offices, prospects, branches and various functions.• Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.Flagstar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, or national origin.

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$177K
$265K

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What You Should Know About Treasury Management-Product Manager Supervisor, Deposits & Liquidity, Flagstar Bank

If you're looking for a dynamic role where you can truly make an impact, consider becoming the Treasury Management Product Manager Supervisor at Flagstar! This exciting position allows you to lead a talented team of Treasury Management Product Managers while shaping strategic projects that drive our crucial treasury services forward. You’ll play a pivotal role in team development, focusing on people management, business strategy, and self-leadership. Your knack for fostering relationships will help expand our offerings and enhance client satisfaction. In this remote role based in the United States, you’ll collaborate closely with sales and service teams to innovate and implement new treasury management products. You’ll be responsible for everything from driving revenue and servicing clients to coordinating proposals and ensuring compliance across the board. Your expertise in corporate treasury environments, combined with your strong communication skills, will allow you to coach your team effectively, align goals, and create lasting partnerships. A successful candidate will bring a wealth of experience from the treasury management sector, particularly in leading teams and managing high-level client interactions. At Flagstar, we value talent development and provide avenues for growth and learning in a fast-paced, collaborative environment. This is not just a job; it’s an opportunity to lead and influence the future of treasury management in an organization that’s committed to excellence. Ready to step into this challenging and rewarding role? Let’s take treasury management and client success to the next level together!

Frequently Asked Questions (FAQs) for Treasury Management-Product Manager Supervisor, Deposits & Liquidity Role at Flagstar Bank
What are the primary responsibilities of a Treasury Management Product Manager Supervisor at Flagstar?

As a Treasury Management Product Manager Supervisor at Flagstar, your key responsibilities include managing a team of Product Managers, developing new treasury management business strategies, and implementing product enhancements. You will work closely with sales and service teams to generate revenue, respond to client needs, and ensure compliance with regulations. Additionally, you'll be responsible for mentoring your team, driving business relationships, and leading strategic initiatives.

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What qualifications are required for the Treasury Management Product Manager Supervisor position at Flagstar?

To qualify for the Treasury Management Product Manager Supervisor role at Flagstar, candidates should hold an undergraduate degree and possess at least 10 years of relevant experience in treasury management sales and customer service. Extensive experience in C-suite level client interactions is crucial. Additionally, preferred qualifications include a Master's degree and certifications such as Certified Treasury Professional (CTP) or Accredited ACH Professional (AAP).

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What skills are essential for success in the Treasury Management Product Manager Supervisor role at Flagstar?

Success in the Treasury Management Product Manager Supervisor role at Flagstar requires a strong understanding of wholesale receivables and payables solutions, excellent communication and interpersonal skills, and the ability to manage remote teams effectively. Leadership skills, expertise in banking regulations, and a knack for relationship-building with both internal and external stakeholders are essential. Furthermore, proficiency in financial optimization techniques and sales negotiation abilities will greatly enhance your effectiveness in this role.

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Can you describe the team dynamics for the Treasury Management Product Manager Supervisor at Flagstar?

The team dynamics for the Treasury Management Product Manager Supervisor role at Flagstar are collaborative and growth-oriented. You will lead a dedicated team of Product Managers, encouraging their professional development while fostering a culture of responsibility and trust. Regular interaction with sales and service management will promote a cohesive environment where strategic ideas are shared openly, ensuring everyone is aligned towards common objectives while enhancing client relationships.

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What opportunities for advancement exist for a Treasury Management Product Manager Supervisor at Flagstar?

At Flagstar, a Treasury Management Product Manager Supervisor role comes with various opportunities for career advancement. You will develop valuable leadership skills while engaging in strategic initiatives that may lead to higher managerial or executive positions within the organization. The focus on talent development and continued learning provides a pathway to specialize further in treasury management or move into other financial services verticals.

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Common Interview Questions for Treasury Management-Product Manager Supervisor, Deposits & Liquidity
What experience do you have leading treasury management teams?

When answering this question, emphasize specific leadership roles you've held in treasury management. Highlight your experience managing teams, how you foster collaboration among team members, and any changes or strategies you've implemented that led to improvements in performance or client relationships.

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How do you approach building relationships with clients at the C-suite level?

Describe your strategy for engaging senior executives, focusing on how you tailor your communication style to meet their needs. Provide examples of successful relationship-building techniques you’ve used and how they contributed to achieving business objectives or solving client issues.

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What is your understanding of current regulations impacting treasury management?

Discuss your knowledge of relevant regulations such as UCC, Reg CC, and Reg E. Highlight your methods for staying updated with regulatory changes and how you ensure compliance within your team or organization.

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Can you give an example of a successful treasury product you have developed?

Share a specific example where you played a key role in the development of a treasury product. Discuss the planning, execution, and outcomes, focusing on what made the product successful and the challenges you overcame.

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How do you evaluate the performance of your team?

Explain your performance evaluation methods, including the metrics you use to assess productivity and success. Discuss your approach to providing constructive feedback and fostering an environment of continuous improvement in your team's performance.

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What strategies do you use to stay ahead of market trends in treasury management?

Talk about the resources you engage with, such as industry reports, networking events, and professional organizations. Explain how you incorporate trends into your business strategy to keep your services competitive and relevant for clients.

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Describe a challenge you faced while managing a treasury management project and how you overcame it.

Choose a specific project where you encountered a significant issue. Discuss the problem in detail, the steps you took to resolve it, and the final outcome. Emphasize your problem-solving skills and ability to lead your team through difficult situations.

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How do you ensure team cohesion while managing a remote team?

Outline your strategies for maintaining team cohesion, such as regular check-ins, team-building activities, and clear communication channels. Provide examples of how you've successfully led remote teams in the past, ensuring that everyone feels connected and engaged.

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What do you consider to be the most critical skills for a Treasury Management Product Manager?

Highlight the skills you believe are essential for success in this role, such as communication, analytical thinking, and relationship management. Discuss how you have demonstrated these skills throughout your career.

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How do you drive sales and revenue for treasury management products?

Share your approach to identifying target clients and strategizing engagement for upselling services. Discuss specific techniques you’ve used to close sales and how you measure the success of your efforts.

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To create a one-of-a-kind banking experience grounded in relationships, nurtured through service, and measured by results. Our STAR Values of Service, Trust, Accountability and Results are reflected in our daily work, our recognition programs, an...

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December 20, 2024

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