Product Lead, Districts & Schools

As a Product Lead at ClassDojo, your main responsibilities will include expanding our consumer product offerings to K-12 districts and schools while managing a thriving enterprise/B2B business. You’ll collaborate with co-founders and various cross-functional teams to develop innovative product experiences that resonate with the market. Additionally, you will leverage data, research, and user feedback to ensure that the products you develop are user-centric and impactful.

To qualify for the Product Lead position at ClassDojo, you should have at least 7 years of experience in product management, particularly in designing and launching enterprise or B2B products at scale. This includes experience working in at least two different companies, with experience in a high-impact environment. Strong coaching capabilities, exceptional product intuition, and a structured problem-solving approach are also essential.

ClassDojo prides itself on fostering a culture of innovation, collaboration, and a passion for education. As a Product Lead, you’ll be part of a team that comprises talented individuals with diverse backgrounds from leading tech companies. The environment is designed to support high ambition and quality execution, promoting a space where you can contribute to both personal and company success.

ClassDojo is a distributed company and welcomes remote employees for the Product Lead position. They ensure strong collaboration by providing necessary tools and resources to maintain effective communication and teamwork, regardless of location. You'll need to overlap significantly with Americas time zones, making it easier to work closely with the team.

The salary range for the Product Lead position at ClassDojo varies depending on location and experience. For California, Washington, New York, New Jersey, and Connecticut, the range is $215,000 - $270,000, while for all other US states, it is $182,750 - $229,500. ClassDojo takes multiple factors, including geographic location and skillset, into account when determining compensation.

When answering this question, focus on specific examples of enterprise products you’ve successfully launched. Highlight your role in each project, the challenges you faced, and the tangible impact your product made. Be prepared to discuss your methodologies, how you worked with cross-functional teams, and any user research you conducted to inform your decisions.

Use the framework of user needs, business impacts, and technical feasibility to approach this question. Discuss specific metrics or user feedback you consider during prioritization and how you balance short-term needs with strategic long-term goals. Providing concrete examples will demonstrate your structured problem-solving approach.

Talk about various methods you utilize to gather user insights, such as surveys, user testing sessions, and analytics. Emphasize your capability to analyze data and how it feeds into product development cycles. Be specific about how you’ve responded to user feedback in past roles and the outcomes you achieved.

Articulate how you integrate company missions and long-term objectives into your product strategy. Mention collaboration with leadership teams to ensure alignment, as well as continuous checking against performance metrics to adapt strategies accordingly. Providing a past example of alignment leading to success would be beneficial.

Be prepared to share a specific instance where you encountered challenges and how you tackled them. Focus on your approach to communication, team dynamics, and problem-solving methods. Highlight the result and what you learned from the experience, emphasizing your resilience and leadership skills.

Explain how data informs your decision-making at every step of product development, from user research to feature prioritization. Share examples of how data-driven insights have led to improved user experiences or product success, showcasing your analytical skills and ability to translate data into actionable strategies.

Discuss qualities such as empathy, strong communication skills, strategic thinking, and adaptability as essential traits of a successful product manager. Provide examples of how you embody these traits in your work and how they have contributed to your success in previous roles.

Talk about your approach to cross-functional collaboration, such as regular check-ins, transparent communication, and active involvement of stakeholders from various departments. Share an example of how collaboration led to a successful product outcome, demonstrating your team-oriented mindset.

Identify potential challenges such as varying needs of districts, compliance with education regulations, and integration with existing educational tools. Discuss your strategic thinking process for tackling these challenges and how your experiences can help navigate them effectively.

Describe the importance of maintaining open lines of communication, setting clear goals, and celebrating team accomplishments. Share specific strategies you've used to keep teams inspired and engaged, especially during demanding projects, to demonstrate effective leadership skills.