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Project Manager

FLASH is seeking a Project Manager to join our local Branch team in the Seattle region. The Project Manager (PM) is responsible for guiding high-profile projects from initiation through closeout, ensuring the successful implementation of FLASH hardware and software.


As a PM, you will lead the success of our largest, most visible, and/or complex projects. You’ll collaborate with customers and internal FLASH teams to scope and coordinate product installations while ensuring systems work as designed. You’ll need to understand objectives, priorities, processes, and potential challenges, providing leadership to achieve successful implementations. Position responsibilities will also include sales of Building Access and Project Management of sold deals of Building Access. This role involves onboarding new projects and managing them through completion, including scoping, conducting project kickoff and weekly meetings, ordering required equipment, coordinating shipments, and scheduling installation crews.


What You'll Do:
  • Lead enterprise and other customers through complex implementations at Flash.
  • Onboard new projects, manage them through completion, including scoping, conducting kickoff and weekly meetings, and ordering equipment.
  • Coordinate shipments and schedule installation crews, ensuring timely and on-budget completion of multiple projects simultaneously.
  • Collaborate with customers and internal teams to scope and install products, ensuring systems work as designed.
  • Understand objectives, priorities, processes, and potential challenges to guide successful implementations.
  • Develop a deep understanding of the Flash ecosystem and its functionality.
  • Take ownership of projects, ensuring their success.
  • Manage the financial aspects of projects to maintain or improve the original budget and gross margin.
  • Create adaptable project plans to address challenges as they arise.
  • Communicate with internal and external stakeholders to maintain project momentum.
  • Anticipate and proactively manage obstacles, offering alternative solutions when necessary.
  • Build strong relationships and enhance the customer experience to ensure long-term loyalty.
  • Identify process gaps and make recommendations for future improvement.


What You Bring:
  • Strong organizational, verbal, and written communication skills.
  • Ability to manage multiple projects simultaneously.
  • Proactive leadership with a high level of commitment and personal integrity.
  • Outgoing personality with an aptitude for building relationships.
  • Strong customer-facing communication skills and an organized, flexible approach to managing competing priorities.


Qualifications:
  • Bachelor’s degree in Technology, Business Administration, Communications, or related field (preferred).
  • 3-5 years of project management or related experience, ideally in the parking industry.
  • PARCS Manufacturing, Operations, Technical Support, CPP, and PMP certifications (preferred).
  • Strong understanding of parking operations, technology, and customer verticals such as government, education, and healthcare.
  • Experience with technology implementations and cross-functional collaboration (development, testing, product management, etc.).
  • Experience in parking/mobility/commercial infrastructure is a plus


$85,000 - $90,000 a year
Salary will be determined based on candidate's skills and experience level.

Competitive Rewards Package includes:
Quarterly Bonus
Comprehensive medical, dental, and vision insurance
401(k) with company match
Paid time off and flexible work environment
Opportunities for professional growth and development

Join us in making a difference as we build our future. Flash is an equal opportunity employer dedicated to diversity, equality, and inclusion. We provide equal employment opportunities to all employees and applicants for employment. Flash prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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Average salary estimate

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$85000K
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What You Should Know About Project Manager, FLASH

Are you ready to lead exciting projects in the bustling world of technology? FLASH is on the lookout for a Project Manager to join our Seattle branch team, where you'll play a pivotal role in guiding high-profile projects from start to finish. As a Project Manager at FLASH, you won't just be managing tasks; you will be the driving force behind the successful implementation of our hardware and software solutions. Your journey will involve collaborating with customers and various internal teams to scope and coordinate installations, ensuring everything runs like a well-oiled machine. Each day will bring unique challenges and opportunities as you understand project objectives, prioritize effectively, and lead teams to success. You'll navigate the complexities of onboarding new projects and managing them through to completion, which includes conducting kick-off meetings, ordering equipment, coordinating shipments, and scheduling installation crews. Not only will you be focused on achieving project milestones on time and within budget, but you'll also build strong relationships with clients, enhance their experience, and identify areas for process improvement. With a deep understanding of Flash's ecosystem, your leadership will be essential to maintaining the momentum of projects while anticipating and proactively managing obstacles. If you have strong organizational skills, an aptitude for relationship-building, and a passion for making an impact, we want to hear from you!

Frequently Asked Questions (FAQs) for Project Manager Role at FLASH
What qualifications do I need to apply for the Project Manager position at FLASH?

To apply for the Project Manager role at FLASH, candidates should ideally hold a Bachelor’s degree in Technology, Business Administration, Communications, or a related field. Additionally, having 3-5 years of project management experience, preferably in the parking industry, is essential. Certifications such as PARCS Manufacturing, Operations, Technical Support, CPP, or PMP are also favored.

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What does the Project Manager role at FLASH involved?

As a Project Manager at FLASH, you will oversee complex project implementations, manage customer relationships, and ensure successful project execution from initiation to closeout. Responsibilities encompass scoping projects, conducting meetings, coordinating equipment orders, and leading installation crews to guarantee that systems function as designed.

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What is the salary range for the Project Manager position at FLASH in Seattle?

The salary for the Project Manager position at FLASH ranges from $85,000 to $90,000 annually. The exact figure will be determined based on the candidate's skills and experience. In addition to a competitive salary, FLASH offers a robust rewards package, including a quarterly bonus, comprehensive health insurance, and more.

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What skills are essential for a Project Manager at FLASH?

Essential skills for the Project Manager position at FLASH include strong organizational abilities, exceptional communication skills, and the capacity to manage multiple projects simultaneously. A proactive leadership style, customer-focused communication, and a flexible approach to managing competing priorities are also crucial.

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How does FLASH support professional growth for Project Managers?

FLASH is dedicated to professional growth and development, providing various opportunities for Project Managers to enhance their skills. This includes access to training programs, mentorship, involvement in diverse projects, and a supportive work environment that encourages continuous improvement and learning.

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What kind of projects will I manage as a Project Manager at FLASH?

In the Project Manager role at FLASH, you'll manage high-profile and complex installations of FLASH hardware and software solutions. This involves working closely with enterprise clients and navigating the intricacies of building access technology, ensuring projects are completed successfully on time and within budget.

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What does the onboarding process look like for new projects at FLASH?

The onboarding process for new projects at FLASH entails a detailed scoping phase, followed by conducting project kickoff meetings and regular check-ins to drive progress. The Project Manager will also coordinate logistics, including equipment orders, shipment scheduling, and crew management to ensure a smooth implementation.

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Common Interview Questions for Project Manager
Can you describe your project management experience relevant to the Project Manager role at FLASH?

When discussing your project management experience, focus on specific projects you've handled that relate to technology implementations or in the parking industry. Highlight your role in the process, the challenges you faced, and the strategies you used to overcome them. Use metrics to demonstrate success where possible.

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How do you ensure effective communication with stakeholders during a project?

Effective communication is key to project success. Discuss your strategies for maintaining clear communication, such as regular updates, meetings, and leveraging project management tools. Provide examples where proactive communication helped avert issues or facilitated smoother project execution.

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Describe an instance where you managed a project that did not go as planned. What did you learn?

Prepare a story about a project that encountered challenges. Focus on how you identified the issues, adapted your project plan, and what you learned from the experience. Highlight your problem-solving skills and your ability to innovate under pressure.

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What approach do you take to manage project budgets effectively?

For managing project budgets, explain your methods, such as setting a clear budget at the beginning, tracking expenses meticulously, and adjusting as needed. Provide an example from a past project where you successfully maintained or improved the budget until completion.

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How do you prioritize tasks when managing multiple projects?

Discuss your prioritization methods, such as using project management software, setting deadlines, and aligning tasks with project goals. Share a particular instance where your prioritization led to successful outcomes, especially in a multitasking scenario.

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How do you approach conflicts between team members or with clients?

Share your conflict resolution techniques, focusing on empathy, active listening, and finding common ground. Provide an example where you successfully mediated a conflict and how your approach resulted in a positive outcome for both parties.

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What methods do you use to ensure project milestones are met?

Talk about your techniques for tracking progress, such as using milestone charts, regular check-ins, and performance metrics. Provide a specific example of a project where these methods helped keep critical milestones on track.

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How do you tailor your project management style to fit different clients' needs?

Explain your adaptable project management style, emphasizing your ability to adjust your approach based on client preferences and project requirements. Use an example to illustrate how this flexibility positively impacted a past project.

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What tools or software do you find essential for project management?

Mention specific project management tools you have used, such as Trello, Asana, or Microsoft Project. Discuss how these tools enhanced your workflow, improved collaboration, and contributed to successful project outcomes.

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What strategies do you employ to improve customer satisfaction during a project?

Focus on strategies such as regular updates, soliciting feedback, and ensuring thorough explanations of processes. Provide an example of how you implemented these strategies in a past project to enhance the customer experience, resulting in long-term satisfaction.

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Enabling Earth’s Largest platform of dynamic mobility hubs for everyone and everything that drives us. Powering the transformation to connected mobility through the digitization of parking assets while building a cleaner, safer, more efficient eco...

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DATE POSTED
November 26, 2024

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