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Contract & Claims Manager

Overview:

Are you a detail-oriented leader with a knack for navigating complex contractual landscapes? As a Contracts and Claims Manager , you will oversee our project controls program and activities regarding contract and change management for a d ivision . Your expertise in interpreting contract language will ensure our project teams operate smoothly and efficiently within the parameters of contract specifications.   

 

The Hampton Roads Connector Partners JV (HRCP) consisting of Flatiron, Dragados USA and VINCI has been selected to construct the $3.3BN Design Build project –the largest civil construction contract ever awarded by the Virginia Department of Transportation (VDOT). 

 

The project scope across a 9 mile section of the I-64 will include: a new 3.5-mile bridge-tunnel crossing that will accommodate a total of 8 lanes of capacity across the water, replacement of the existing marine approach bridges and the addition of a third lane on I-64 in each direction. The twin 45’ diameter 1.5-mile tunnels will be bored by TBM, creating the second largest TBM tunnel opening for a TBM in North America.

 

Collaborate with industry experts and committed teams to safeguard us against unexpected costs.  

 

Apply now and transform your career with us.  

What you will be doing :
  • Interpret contract language to understand the risks, rights and responsibilities of the project teams and guide project teams in properly managing in accordance with these clauses to limit Company’s exposure to additional costs.  
  • Reviews and analyzes contract management records to provide technical advice or project control guidance for the purposes of limiting exposure or protecting the Company from additional risks due to changes and claims.  
  • Oversees project change and claim reporting and provides reporting to Project Controls Director for Division level reports.  
  • Oversees and provides support for change and claim preparation for the projects within the Division.  
  • Assists projects in preparing for disputes resolution hearing and other alternative resolution methods meetings.  
  • Supports integration of Company systems to track, monitor and control costs or schedule and claim resolution  
  • Ensures accurate training and utilization of approved systems for project document control and reporting.  
  • Performs regular project reviews and monitors job risks and change management against key performance indicators (KPIs).  
  • Coordinates with project teams and Project Controls Director in tracking and monitoring change order and claims preparation and resolution  
  • Prepares action plan for resolving unsecured revenue, including Unsecured Revenue and Claims reporting forms.  
  • Reviews /under billing to determine possible measures for resolution.  
  • Works in close coordination with other Division and District Project Controls staff for identifying, monitoring and resolving claims and change issues.  
  • Coordinates, manages and provides assistance to outside counsel and third party consultants as needed for claim and change resolution.  
What we are looking for :
  • Bachelor’s degree in engineering or related field required.  
  • 15+ years’ experience in construction engineering, project management or project controls required.  
  • Experience with complex scheduling, cost control processes, claims/change preparation and dispute resolution procedures required.  
  • Knowledge of construction contract agreements and change order processes required.  
  • Knowledge of various methodologies for claims pricing and preparation as well as accounting principles required.  
  • Proven leadership and influential skills. Able to effectively work and communicate with all levels of the company.  
  • Able to identify contract specifications that delegate risk and provide appropriate mitigation measures.  
  • Delegation and communication skills required. Able to develop or refine a company-wide program and clearly communicate expectations and business value to all levels of the business.  
Why work for us :

Some of the benefits you may be eligible for as an employee are:

  • Comprehensive compensation package and paid time off program
  • Industry leading 401(k)/RRSP
  • Medical/Extended Health Care, Dental, Vison and/or Provincial Medical
  • Wellness benefits & Employee Assistance Program
  • Tuition Reimbursement Program

We are an EEO/AA/ADA/Veterans employer.

Salary Min : USD $150,000.00/Yr. Salary Max : USD $180,000.00/Yr.

Average salary estimate

$165000 / YEARLY (est.)
min
max
$150000K
$180000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Contract & Claims Manager, Flatiron Construction Corp

If you’re a detail-oriented professional with a flair for handling complex contractual matters, then the Contracts and Claims Manager position at Hampton Roads Connector Partners JV (HRCP) might be the perfect match for you! Located in Norfolk, Virginia, this role is all about making sure our project controls program shines in managing contracts and changes effectively. As part of the team that’s bringing to life the $3.3 billion I-64 design-build project – the largest civil construction contract ever awarded by VDOT – you'll interpret intricate contract languages and ensure our project teams thrive within those parameters. Your expertise will help limit company exposure to unexpected costs while providing robust support for change and claims management. You’ll play a pivotal role by collaborating with skilled industry experts and conducting thorough reviews and analyses of contract management records. Monitoring job risks and managing changes against key performance indicators (KPIs) will be part of your everyday task list. Plus, by coordinating closely with other divisions, you'll ensure that all claims and issues are tracked efficiently. If you're ready to take the next step in your career and want to work on groundbreaking projects alongside a passionate team, we would love for you to apply and discover the incredible benefits we offer, including a comprehensive compensation package and excellent perks!

Frequently Asked Questions (FAQs) for Contract & Claims Manager Role at Flatiron Construction Corp
What are the main responsibilities of a Contracts and Claims Manager at Hampton Roads Connector Partners JV?

As a Contracts and Claims Manager at Hampton Roads Connector Partners JV, your primary responsibilities include overseeing project controls related to contract and change management, interpreting contract language to guide project teams, analyzing contract management records, and preparing for dispute resolution. You will also track, monitor, and coordinate change orders and claims preparation, while providing technical advice to limit the company's exposure to additional risks.

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What qualifications are required for the Contracts and Claims Manager position at HRCP?

To qualify for the Contracts and Claims Manager role at Hampton Roads Connector Partners JV, candidates must have a bachelor’s degree in engineering or a related field, along with at least 15 years of experience in construction engineering, project management, or project controls. Proficiency in complex scheduling, cost control processes, and knowledge of construction contract agreements is vital for success in this position.

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What skills are essential for a successful Contracts and Claims Manager at Hampton Roads Connector Partners?

Essential skills for a successful Contracts and Claims Manager at Hampton Roads Connector Partners include strong leadership and communication abilities, detailed understanding of construction contracts and claims pricing methodologies, and a knack for identifying risks tied to contract specifications. Additionally, problem-solving skills and the ability to work collaboratively with teams at all levels are crucial for this role.

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What are the performance indicators for the Contracts and Claims Manager role at HRCP?

Performance indicators for the Contracts and Claims Manager position at Hampton Roads Connector Partners include effective risk management, timely resolution of claims and change orders, and maintaining clear communication with project teams and stakeholders. Regular project reviews and adherence to project KPIs will also be crucial in measuring success in this role.

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What benefits does HRCP offer to Contracts and Claims Managers?

Hampton Roads Connector Partners provides a comprehensive benefits package for Contracts and Claims Managers, including a competitive salary range of $150,000 to $180,000 per year, a paid time off program, and industry-leading retirement plans like 401(k)/RRSP. Additional benefits may include medical, dental, vision coverage, wellness benefits, and a tuition reimbursement program.

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Common Interview Questions for Contract & Claims Manager
Can you describe your experience with contract management and change orders?

Certainly! In answering this question, discuss your previous roles where you managed contracts, focusing on how you interpreted clauses and mitigated risks. Provide specific examples of how you handled change orders and what processes you implemented for effective management.

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How do you approach risk assessment in project contracts?

When preparing for this question, outline your methodology for assessing risks in contracts. Discuss how you identify potential issues, evaluate their impact, and develop strategies to mitigate such risks. Use examples from past projects to illustrate your approach.

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What strategies do you use to resolve disputes in contract management?

You may want to explain the resolution strategies you've employed—whether through negotiation, mediation, or alternative dispute resolution techniques. Provide examples of successful outcomes and emphasize your communication skills and collaborative efforts.

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How do you ensure project teams understand contract specifications?

Emphasize the importance of clear communication and training. Discuss how you've conducted contracts training sessions or created informative materials to help teams comprehend and adhere to the specifications laid out in contracts. Highlight successful outcomes.

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What tools or software do you prefer for tracking claims and changes?

Be prepared to share your preferred tools and platforms you've used for tracking project changes and claims. Explain why they are effective in your work, focusing on their collaborative capabilities and capacity to integrate with other project management tools.

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How do you keep up-to-date with changes in construction laws and regulations?

Illustrate your commitment to professional development by sharing how you stay informed about changes in construction laws and regulations. Mention resources like industry publications, seminars, webinars, or professional organizations you engage with regularly.

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Can you provide an example of a particularly challenging claim you managed?

Prepare a detailed example of a challenging claim you encountered, discussing the complexities involved, your approach to resolution, and the end result. This provides insight into your problem-solving capabilities and professionalism under pressure.

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What is your process for evaluating claims pricing methodologies?

In your response, discuss the process you follow to assess claims pricing methodologies. You might include evaluating labor, materials, and indirect costs while also considering legal and contractual implications.

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How would your past employers describe your leadership style?

Think about feedback you've received from colleagues and managers regarding your leadership. Highlight key traits such as your openness, decisiveness, and collaborative nature while providing specific examples exemplifying your leadership style.

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Why do you want to work as a Contracts and Claims Manager at HRCP?

Reflect on your career goals and what attracts you to the Contracts and Claims Manager position at Hampton Roads Connector Partners. Mention specific aspects like the opportunity to work on significant projects, the company culture, or your passion for construction management.

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Full-time, on-site
DATE POSTED
April 14, 2025

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