As a Product Manager at Fledge, you will lead the end-to-end product development process. This includes collaborating with design and engineering teams to define product requirements, prioritizing features, and analyzing complex problems to derive impactful solutions. Your role will also involve creating and maintaining a product roadmap informed by customer insights and market trends.

Fledge seeks a Product Manager with a background in building impactful products, preferably with experience as ex-founders, product leads in startups, or PMs in scale-ups. Strong analytical thinking, a grasp of core product management skills, and the ability to thrive in fast-paced environments are essential qualifications. Experience in the restaurant industry or restaurant software is a significant plus.

At Fledge, the environment for a Product Manager is collaborative and high-impact. You will be working in a remote setting with a team that values diverse perspectives and contributions, ensuring that your efforts contribute to the development of meaningful products that transform restaurant operations.

Fledge offers ample room for growth and development within the company. As a Product Manager, you will have the chance to work on significant products, advance your skills in a supportive environment, and take on new responsibilities as the company expands its innovative efforts in the restaurant industry.

Fledge is committed to diversity, equity, inclusion, and belonging, ensuring that all candidates are treated with respect and consideration throughout the hiring process. The company values a variety of experiences and backgrounds, striving to create a culture where everyone feels included and valued.

Prioritization is key to product development. I focus on aligning features with strategic business goals and customer needs. Using frameworks such as RICE (Reach, Impact, Confidence, Effort) helps me to evaluate and categorize features effectively, ensuring that the most impactful features are developed first.

Certainly! I have extensive experience creating and maintaining product roadmaps that reflect both strategic priorities and user feedback. I regularly review and adjust the roadmap to ensure it remains aligned with evolving business goals and market trends, incorporating input from stakeholders across departments.

I employ a variety of methods to gather user feedback, including surveys, interviews, and analytics. Direct engagement with users helps me to understand their needs and pain points, which I then translate into actionable insights for product development.

I believe in fostering open communication. When conflict arises, I encourage team members to voice their perspectives while focusing on our common goals. Mediation often leads to collaborative solutions where everyone feels heard and valued, promoting a better team dynamic.

I utilize both quantitative and qualitative metrics, such as user engagement, customer satisfaction scores, and retention rates. This data helps me assess how well the product meets user needs and where improvements are necessary for greater impact.

In a previous role, market feedback indicated a need for a pivot. I led a thorough analysis of user data, consulted with stakeholders, and rapidly developed a prototype for the revised solution. Our agile approach enabled us to address user needs effectively, resulting in a successful relaunch.

I stay updated on industry trends through research, networking, and analysis of competitors. Regularly assessing market conditions ensures that our products not only meet current demands but are also future-ready, giving them a competitive edge.

I have a deep understanding of agile methodologies, including Scrum and Kanban. I advocate for iterative development and frequent feedback loops, which allow teams to remain flexible and responsive to changes while ensuring that we stay aligned with project goals.

Customer empathy is at the heart of my product management process. I use customer journeys to understand their experiences and challenges better. By empathizing with our users, we can craft solutions that genuinely address their needs.

I keep my team motivated by promoting transparency and celebrating small wins along the way. Regular check-ins, setting clear goals, and recognizing individual contributions help maintain morale and encourage everyone to stay engaged and invested in the project’s success.