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Platform Product Manager

Help us use technology to make a big green dent in the universe!


Kraken powers some of the most innovative global developments in energy.


We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.


It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.


KrakenFlex


The energy industry is undergoing the largest transformation since industrialisation at an unprecedented rate of change and we are positioning ourselves to be at the heart of that change. 


Our aim is to be the leading global provider of solutions that enable customers to release £30bn of value per annum from distributed energy resources (DERs). We are building a Software as a Service (SaaS) subscription business with a global addressable market of £2.4 billion per annum, by digitally connecting hundreds of thousands of DERs with energy markets.


We have already attained a market leading position and KrakenFlex is a recognised thought leader and innovator in the industry.


We are on the lookout for a Technical Product Manager (TPM) to join our Platform Team. This role is pivotal in bridging the gap between multiple technical teams, focusing on product ownership for a technical product, rather than typical user-facing functionalities - our customers are the internal development teams who build awesome products for Kraken’s customers. 


The ideal candidate will own the platform, developer tooling and security roadmaps, engage with various business units to align priorities, and lead Agile/Scrum ceremonies to drive our platform development initiatives.


This is a unique role and requires a good technical understanding of a Platform and Software Engineering - you’ll be helping solve technical challenges with the team to enable our growing expansion into new markets. Platform Team has different meanings to different people - here’s a good explanation of what we mean by Platform Engineering.


What you'll do
  • Act as a liaison between technical teams, ensuring clear communication and alignment of platform development goals.
  • Own and manage the platform, developer tooling and security roadmaps, aligning them with the company’s strategic objectives and technological capabilities.
  • Engage actively with business stakeholders (such as leaders and developers) to discuss and prioritise product development needs and goals.
  • Lead Scrum ceremonies, including sprint planning, retrospectives, and daily stand-ups, to ensure effective and efficient project delivery.
  • Foster collaboration and knowledge sharing within and between teams to drive innovation and problem-solving.
  • Translate technical requirements and constraints to non-technical stakeholders, ensuring clarity and alignment across the organisation.
  • Continuously evaluate and incorporate emerging technologies and methodologies to enhance platform functionality and security.


What you'll need
  • Proven experience as a Technical Product Manager, preferably in a platform or infrastructure-related field.
  • Strong background in cloud architecture deployment and management (we use AWS, but we’re flexible on the experience), with a focus on security and scalability.
  • Proficient in Agile methodologies, particularly Scrum or Kanban, with experience leading Agile ceremonies.
  • Excellent communication and interpersonal skills for effective collaboration with technical teams and business stakeholders.
  • Bachelor’s degree in Computer Science, Information Technology, or related field.


It would be great if you had
  • Relevant certifications in Agile methodologies (CSPO, CSM) or AWS architecture are highly desirable.
  • AWS Certifications (AWS Solutions Architect, Cloud Practitioner etc.)
  • Experience with Software Engineering, CICD etc.


Why else you'll love it here
  • Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Kraken - what's more important to us is finding the right Kraken-fit!
  • Kraken has an unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people
  • Visit our perks hub - Kraken Employee Benefits


If this sounds like you then we'd love to hear from you.


Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!


Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

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What You Should Know About Platform Product Manager, Kraken

Join us at Kraken as a Platform Product Manager, where you can help redefine the future of energy with cutting-edge technology. We’re not just another tech company; we're at the forefront of a pivotal transformation in the energy sector, ensuring that we make a significant positive impact on the planet. Your role will be instrumental in aligning technical teams to enhance our platform, ultimately allowing us to connect various distributed energy resources to energy markets efficiently. With a focus on product ownership for technical solutions rather than user-facing features, you'll collaborate closely with internal development teams and business stakeholders, ensuring that our product development processes are both effective and enjoyable. As we embark on this exciting journey, you’ll lead Agile/Scrum practices, manage security roadmaps, and actively drive innovation through collaborative efforts across different units. Your insights will bridge the technical world and business objectives, helping us to continually integrate emerging technologies. If you're passionate about sustainability and innovation and have a solid technical foundation, this position offers a unique opportunity to make your mark in a thriving industry. Together, we can build a smarter, more sustainable energy future. Are you ready to unleash your potential at Kraken?

Frequently Asked Questions (FAQs) for Platform Product Manager Role at Kraken
What are the primary responsibilities of a Platform Product Manager at Kraken?

As a Platform Product Manager at Kraken, your primary responsibilities include acting as a liaison between technical teams, owning and managing platform roadmaps, engaging with business stakeholders, leading Agile ceremonies, and fostering collaboration across teams. Your role is vital in ensuring clear communication and alignment of platform development goals, helping transform innovative ideas into tangible solutions.

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What qualifications are necessary for the Platform Product Manager position at Kraken?

To qualify for the Platform Product Manager position at Kraken, you should have proven experience in a similar role, preferably within platform or infrastructure areas. Additionally, a strong background in cloud architecture management, particularly AWS, proficiency in Agile methodologies, and excellent communication skills are essential. A Bachelor’s degree in Computer Science or a related field is also required.

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How does Kraken support professional development for Platform Product Managers?

Kraken is committed to the continuous professional development of its employees, including Platform Product Managers. The company encourages growth through training opportunities, support for obtaining relevant certifications, and fostering a culture of learning and innovation. By prioritizing personal development, Kraken aims to equip you with the tools needed to excel in your role.

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What makes Kraken's culture unique for Platform Product Managers?

Kraken boasts a distinctive culture that promotes autonomy, collaboration, and rapid decision-making. As a Platform Product Manager, you will work alongside passionate co-owners on groundbreaking projects, embracing a learning environment where your contributions are valued. This unique culture enhances creative problem-solving and encourages every individual to thrive professionally.

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What types of tools and processes do Platform Product Managers use at Kraken?

Platform Product Managers at Kraken utilize a variety of tools and methodologies to ensure efficient project delivery. This includes Agile frameworks like Scrum and Kanban, project management software, developer tooling, and security management platforms. The goal is to streamline communication, enhance collaboration, and align technical goals with business objectives effectively.

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Common Interview Questions for Platform Product Manager
Can you explain your experience in managing product roadmaps as a Platform Product Manager?

In your response, outline specific examples of how you've developed and managed product roadmaps in previous roles. Detail how you aligned these roadmaps with company objectives while ensuring technical feasibility and stakeholder buy-in. Highlight your ability to prioritize initiatives and adapt to changing requirements.

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How do you facilitate communication between technical and non-technical teams?

Emphasize your communication skills and techniques for bridging gaps between teams. Discuss how you translate complex technical jargon into understandable terms for non-technical stakeholders, ensuring alignment on goals and expectations. Provide an example of a successful collaboration that led to effective outcomes.

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Describe your experience with Agile methodologies and how you've applied them in your previous roles.

Share your background in Agile methodologies, specifically mentioning any frameworks you have led, such as Scrum or Kanban. Illustrate how you've facilitated Agile ceremonies and ensured team adherence to Agile principles, leading to improved project outcomes and team morale.

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What challenges have you faced as a Platform Product Manager, and how did you overcome them?

Reflect on specific challenges you've encountered, such as aligning diverse teams or managing tight deadlines. Explain the steps you took to address these challenges, focusing on problem-solving techniques and collaboration with your teams to reach success.

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What strategies do you use to prioritize product features based on stakeholder feedback?

Discuss methods you've implemented for gathering and analyzing stakeholder feedback. Talk about frameworks you may use for prioritization, such as the MoSCoW method or value versus effort analysis, to determine which features deliver the most significant impact and align with strategic goals.

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How do you ensure the security of your platform while developing new features?

Explain the importance of incorporating security considerations early in the development process. Discuss how you collaborate with security teams, conduct regular assessments, and integrate best practices to ensure that security is a top priority throughout the product lifecycle.

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Can you describe your experience with cloud architecture, specifically using AWS?

Highlight your expertise in cloud architecture, detailing specific AWS services you have utilized and managed. Discuss your understanding of deployment, scalability, and security considerations while providing examples of projects you've successfully completed in a cloud environment.

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What metrics do you consider for measuring the success of a platform?

Identify key performance indicators (KPIs) such as user adoption rates, feature utilization, system uptime, and stakeholder satisfaction. Explain how you utilize these metrics to assess product performance and make data-driven decisions for continuous improvement.

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How do you handle conflicts that arise during project development?

Describe your approach to conflict resolution, emphasizing open communication and active listening. Provide an example of a situation where you successfully navigated a conflict, bringing diverse perspectives together to find a constructive solution.

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What emerging technologies do you think could impact the energy sector?

Share your insights on emerging technologies, such as IoT, AI, or blockchain, that have the potential to disrupt the energy sector. Explain how you would evaluate these technologies for practical application within Kraken's platform, focusing on benefits and challenges.

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DATE POSTED
December 11, 2024

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