Senior Product Manager, Trucking

As a Senior Product Manager at Flexport, your responsibilities will include defining the product vision and strategy for the Demand Tech team, prioritizing product development initiatives based on customer needs and business objectives, and creating a detailed product roadmap. You will collaborate with various teams like engineering and UX design to ensure timely delivery of innovative solutions while understanding customer needs through comprehensive research and feedback.

To be considered for the Senior Product Manager role at Flexport, you should have a Bachelor’s degree in business, engineering, computer science, or a related field, along with over 5 years of product management experience in the tech and logistics sectors. Demonstrated success in delivering complex products, strong communication skills, and the ability to work cross-functionally in a fast-paced environment are crucial qualifications.

Success for a Senior Product Manager at Flexport is defined by the ability to effectively implement product strategies that drive customer satisfaction and business growth. This includes meeting key performance indicators (KPIs) set for the product, continuously iterating based on data insights, and ensuring that products meet market needs and enhance the overall logistical process.

Flexport's culture is built around innovation, collaboration, and inclusivity. As a Senior Product Manager, you'll work in an environment that encourages creativity and values diverse perspectives. The company is dedicated to creating a workplace where every employee can express their authentic selves, fostered by a strong commitment to equal opportunity for all.

At Flexport, a Senior Product Manager will work on a range of exciting projects, primarily focused on enhancing the Convoy Platform for trucking logistics. This includes developing new features, improving the broker experience, and driving volume to our marketplace through various cross-team product initiatives while collaborating with third-party providers.

Share specific examples highlighting your past projects, emphasizing how you defined product strategy and collaborated with various teams to deliver results. Discuss any challenges you faced and how you overcame them to achieve successful product launches.

Explain your process of gathering customer feedback, conducting data analysis, and aligning with business goals. Discuss how you create a balance between immediate customer needs and long-term strategic objectives.

Highlight your familiarity with Agile methodologies and any tools such as Jira, Trello, or Asana. Discuss how these tools help streamline collaboration and ensure timely delivery of projects.

Talk about how you actively collect customer insights through surveys, interviews, or user testing. Discuss the process of translating this feedback into actionable requirements that inform your product strategy.

Provide examples of successful partnerships with engineering, design, and marketing teams. Discuss your communication strategies and how you ensure all parties are aligned with the product vision and objectives.

Describe how you identify vital metrics that align with business goals and customer satisfaction. Mention your experience in using these KPIs to gauge product success and inform decision-making.

Outline the product, its objectives, and the steps you took to ensure its success. Highlight any challenges encountered during the launch and the strategies you implemented to overcome them.

Discuss your methods for regular updates, such as presentations, newsletters, or sprint reviews. Emphasize the importance of transparency and feedback loops in keeping all stakeholders engaged.

Explain how you prioritize daily tasks while keeping the larger product vision in mind. Discuss your ability to adapt to changes without losing sight of long-term goals.

Share your insights on trends in the industry, such as automation, data analytics, and enhanced customer experiences. Discuss how you believe product management can harness these technologies to improve logistics processes at Flexport.