Manager, Trade Advisory

As a Manager, Trade Advisory at Flexport, you will lead a talented team of customs and trade advisors, develop and roll out innovative trade advisory offerings, and manage client projects. Your role will also involve ensuring compliance with international trade regulations and guiding associates in their research on tariff classification, valuation, and free trade agreements.

To qualify for the Trade Advisory Manager role at Flexport, candidates should possess a Bachelor's degree from an accredited institution, be a licensed Customs Broker, and ideally hold a J.D. or graduate degree. Additionally, a minimum of 7 years of trade-related experience where you’ve managed associates and projects is preferred.

The Trade Advisory team at Flexport offers critical expertise in navigating trade regulations and identifying risks for clients. By resolving trade-related queries and implementing efficient practices, the team helps clients optimize their supply chains and comply with international regulations, driving their overall success in the global market.

At Flexport, the work culture for a Manager, Trade Advisory encourages collaboration, innovation, and an agile mindset. You’ll work in a technology-focused environment with a 'compliance first' attitude that supports both personal and professional growth, fostering a spirit of teamwork among highly skilled individuals.

Success as a Trade Advisory Manager at Flexport requires strong technical and business writing skills, public speaking abilities, and excellent organizational talent. Additionally, a high level of computer literacy and the capacity to handle multiple projects simultaneously, along with outstanding interpersonal skills, are crucial for thriving in this role.

In answering this question, detail how you would identify market needs, develop new service offerings, and engage with clients. Highlight your experience in strategic planning and your commitment to fostering a high-performance culture.

Share a relevant experience highlighting your leadership, problem-solving skills, and collaboration. Focus on the outcome and how your guidance made a difference in resolving the issue efficiently.

Discuss methods such as continuous education, utilizing technology to track regulatory changes, and fostering strong communication with clients and government agencies. Emphasize a proactive approach to stay ahead.

Emphasize the importance of transparency and active listening. Share techniques like regular updates, tailored presentations, and clear documentation to ensure clients feel informed and engaged.

Explain your approach to prioritization, such as assessing project urgency, client needs, and resource availability. Tools like project management software can help ensure timely execution and accountability.

Provide specific examples of your experience and expertise in customs compliance and tariff classification. Discuss how you have applied this knowledge in real-world scenarios to benefit clients.

Talk about strategies to encourage collaboration, like regular team meetings, morale-boosting activities, and open-door policies that strengthen team dynamics and ensure everyone’s voice is heard.

Highlight your belief in leveraging technology to automate processes, enhance data analysis, and improve communication, making your advisory services more efficient and effective for clients.

Share a specific incident where you turned a challenging client interaction into a positive outcome. Focus on communication, empathy, and actionable solutions that built trust.

Discuss current trends such as e-commerce growth, sustainability, digital transformations, and changing regulations. Show how staying on top of these trends informs your decision-making in trade advisory.