Manager, Compliance

The Manager of Compliance at Flock Freight is tasked with developing and implementing policies to mitigate compliance risks. Key responsibilities include overseeing carrier vetting, managing and auditing carrier contracts, and conducting regular internal audits to ensure adherence to legal and regulatory requirements. Additionally, engaging with carriers to maintain safety and compliance is vital.

To qualify for the Manager, Compliance role at Flock Freight, candidates should have 3-5 years of experience in compliance or quality assurance roles within the freight brokerage sector. A bachelor's degree in law, finance, business management, or a related field is essential, along with strong leadership skills and knowledge of legal requirements and procedures.

Flock Freight ensures compliance through a rigorous carrier vetting program, regular internal audits, and a comprehensive compliance program that monitors performance metrics. The Manager of Compliance will lead initiatives to foster a culture of safety and consistency across the organization.

The work environment at Flock Freight is collaborative and inclusive, with a hybrid work model that values both in-office interaction and remote flexibility. The team's goal is to work efficiently together while encouraging innovative ideas to enhance compliance processes.

Flock Freight offers a competitive salary range of $90,000-$120,000 for the Manager, Compliance position. In addition to salary, employees are eligible for an equity package, a 401(k) employer match, comprehensive medical, dental, and vision coverage, and a supportive work environment that values diversity and inclusion.

To enhance compliance at Flock Freight, I would prioritize developing a comprehensive training program for all employees on compliance policies. Additionally, implementing regular audits and feedback mechanisms would ensure continuous improvement. Building strong relationships with carriers to encourage open communication about compliance standards would also be critical.

In my previous roles, I've managed multiple compliance audits by establishing clear timelines, developing detailed audit plans, and coordinating with various departments. I focus on thorough documentation and follow-up procedures to ensure all identified issues are addressed swiftly.

I stay updated with changes in regulations by subscribing to industry publications, attending relevant webinars and conferences, and being part of compliance networks where I can share insights and learn from peers. I also regularly review legal resources and maintain connections with legal advisors.

One of the biggest compliance challenges in the freight industry today is navigating the constantly evolving regulations related to safety and environmental policies. Maintaining compliance while adapting to new technologies and processes presents a unique challenge that requires proactive planning and strategies.

I would approach training new staff by developing a structured onboarding program that includes interactive workshops, mentorship opportunities, and access to compliance resources. I believe in fostering an environment where questions are encouraged to ensure clarity and understanding.

In a previous position, I identified a gap in our carrier vetting process that could lead to compliance risks. I immediately reported my findings to management and proposed an updated vetting procedure which included stricter criteria and additional checks. This action significantly reduced compliance incidents.

Some key performance indicators I would suggest for measuring compliance success include the number of compliance incidents, audit findings, carrier performance scores, and employee training completion rates. Tracking these KPIs provides valuable insights into areas of improvement and highlights successes.

Ensuring collaboration between departments for effective compliance involves establishing open lines of communication, conducting regular cross-departmental meetings, and developing shared goals that align with overall compliance objectives. I encourage feedback and idea-sharing to enhance teamwork.

Technology plays a crucial role in compliance management by automating processes, enhancing data accuracy, and facilitating real-time monitoring. I leverage compliance software tools to streamline workflows, maintain digital records, and improve reporting capabilities, making our compliance efforts more efficient.

In handling non-compliance issues, I adopt a constructive approach that focuses on understanding the root cause of the issue. My aim is to work collaboratively with the involved parties to rectify the problem, ensure compliance moving forward, and implement measures that reduce the risk of recurrence.