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Project Coordinator

Who is Flock?

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.

Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.

Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. 

We have raised over $700M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Bedrock Capital, Meritech Capital Partners, and Initialized Capital. Now surpassing a $7.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

The Opportunity 

About our Project Management Office team: Flock Safety’s Project Management Office (PMO) is a service and learning organization created for the specific purpose of supporting Flock’s customer delivery objectives by establishing a foundation for consistent and disciplined project success throughout the organization. The PMO is charged with facilitating the planning and delivery of Flock’s suite of products through clear communication and coordination with customers to meet their needs. They are the nucleus of the internal coordination between Flock’s diverse team of stakeholders to ensure the products are installed at the right place, with the right equipment, as quickly as possible. The Project Managers exemplify our core value, Do the Work, by providing customers with the incredible products Flock creates to Eliminate Crime quickly and with fantastic customer service throughout the customer’s journey.

As a Project Coordinator in the PMO you’ll be responsible for supporting a set of Project Managers with key needs for their respective territories. As such, you’ll coordinate cross-functionally with the Planning, Supply, Permitting, and Field Operations teams to manage relocations, review upcoming deals, obtain permit status’, cover for Project Managers who are out of office and more. 

The Skillset 

  • 0-3 years of operational and project management experience, including experience collaborating across business units

  • Experience utilizing technical project management processes and tools (e.g., Salesforce).

  • Ability to work strategically in a fast-paced, hyper-growth environment, under tight deadlines, while managing multiple ongoing priorities.

  • Proficient working cross-functionally to address complex projects to meet organization's goals. Understand the importance of communication and inclusion of appropriate stakeholders and can get the "right people in the room". 

  • Exceptional customer service while balancing the needs and priorities of Flock Safety.

  • A solid level of business acumen and ability to creatively solve operational problems.

  • Ability to prioritize business needs and deployment of high quality and pragmatic solutions with a sense of urgency.

  • Proficient in manipulating and tracking data to support teams' performance and its influence on larger department goals. Uses data to understand the team's workload and priorities.

  • Actions are aligned with the organization's values. Judgment and character beyond reproach.

  • Exceptional organizational skills to manage complexities both in scope of responsibilities and diversity of tasks. Demands and receives the same from the team.

Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

90 Days at Flock

We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90 day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety.

The First 30 Days

  • Join company onboarding and team meetings

  • Begin shadowing and training with Project Managers you’re assigned to

  • Get an understanding around our product mix and how PMO interacts with them

  • Heavily involved in understanding permitting and the intricacies of your state / regions

The First 60 Days 

  • You have a strong network of cross-functional partners to lean on and have proven yourself as a strong contributor to the PMO team.

  • All state meetings are attended

  • Working closely with your Permitting team to obtain status’ and blockers in any states you support (if applicable).

  • Work with your Project Manager(s) to define a task management and prioritization system that works for all of you

90 Days & Beyond 

  • You have become an integral part of Flock PMO and your internal stakeholders and our customers are having a successful experience with you running their projects. 

  • Customers are kept informed on a bi-weekly (or more frequent) basis on the status of their projects.

  • You are able to autonomously manage your book of business in an efficient manner, while providing exceptional levels of customer service.

The Interview Process 

We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. 

[Recruiters please adjust this based on the level appropriate standardized interview plans] 

  1. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. 

  2. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. 

  3. The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners. 

Salary & Equity

In this role, you’ll receive a starting salary of $75,600 - $94,500  as well as stock options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat.

The Perks 

🌴Flexible PTO: We seriously mean it, plus 11 company holidays.

⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 

👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.

🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.

🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs.

💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support 

💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 

💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.

💻WFH Stipend: $150 per month to cover the costs of working from home.

📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.

🏠Home Office Stipend: A one-time $750 to help you create your dream office.

🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies.

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at careers@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.

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Average salary estimate

$85050 / YEARLY (est.)
min
max
$75600K
$94500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Project Coordinator, Flock Safety

Are you passionate about making a difference in your community? Flock Safety is on the lookout for a Project Coordinator who thrives in a dynamic environment. As part of the Project Management Office (PMO), you'll play a vital role in supporting our Project Managers to ensure the seamless delivery of our impactful technology solutions. Your daily tasks will involve coordinating with various teams, collaborating with Planning, Supply, Permitting, and Field Operations to keep everything running smooth. You'll help manage relocations, track permit statuses, and assist Project Managers when they need a hand. If you love working strategically and have a knack for organizing, this position could be a great fit for you. With 0-3 years of experience in project management or operations, you'll confidently tackle responsibilities and nurture relationships with both internal teams and customers. At Flock, we prioritize exceptional customer service and are keen on fostering a positive, inclusive, and supportive work culture. Join us in our mission to significantly reduce crime rates while enjoying flexible PTO, fully-paid health benefits, and a creative working environment. Let’s create safer communities together!

Frequently Asked Questions (FAQs) for Project Coordinator Role at Flock Safety
What are the responsibilities of a Project Coordinator at Flock Safety?

As a Project Coordinator at Flock Safety, you will support Project Managers by coordinating with cross-functional teams to ensure successful project delivery. Your responsibilities will include managing relocations, tracking permit statuses, and providing support to Project Managers when they are out of the office. You'll play a crucial role in facilitating communication and collaboration among the Planning, Supply, and Field Operations teams.

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What skills do I need to become a Project Coordinator at Flock Safety?

To succeed as a Project Coordinator at Flock Safety, you should have 0-3 years of operational or project management experience. Proficiency in project management tools, strong interpersonal skills, exceptional organizational abilities, and a capability to work in a fast-paced environment are essential. Effective communication and the ability to understand stakeholders' needs will make you a valuable team member.

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What is the work culture like for Project Coordinators at Flock Safety?

Flock Safety fosters a positive, inclusive work environment where teamwork is valued. As a Project Coordinator, you will be part of a supportive team motivated to reduce crime. The company offers flexible working arrangements and values individual contributions while encouraging collaboration across departments, making it an engaging place to grow your career.

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What growth opportunities exist for Project Coordinators at Flock Safety?

Flock Safety is dedicated to the professional growth of its employees. As a Project Coordinator, you will be given the opportunity to learn and develop within the Project Management Office, paving the way to advance to Project Manager or other leadership roles as you gain experience and demonstrate your capabilities within the organization.

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What are the key performance metrics for a Project Coordinator at Flock Safety?

As a Project Coordinator at Flock Safety, your performance will be measured by your ability to effectively coordinate projects, maintain open communication with team members and customers, and ensure timely completion of tasks. Your success in building strong relationships and maintaining high levels of customer satisfaction will also be critical indicators of your performance.

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Common Interview Questions for Project Coordinator
Can you describe your experience with project management tools?

Be prepared to discuss the specific project management tools you've used, such as Salesforce or other platforms. Explain how you've utilized these tools to manage tasks, communicate with teams, or track project progress, and highlight any positive outcomes resulting from their usage.

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How do you prioritize tasks when managing multiple projects?

Outline a systematic approach for prioritizing tasks, such as assessing deadlines, understanding stakeholder expectations, and using project management methodologies. Share specific examples where your prioritization skills led to successful project outcomes.

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How do you handle communication with diverse stakeholders?

Emphasize your ability to adapt your communication style to different audiences. Share examples of how you have effectively engaged with stakeholders, provided updates, and managed expectations, ensuring everyone stays informed throughout the project lifecycle.

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What strategies do you use to manage time effectively?

Discuss specific techniques you employ for time management, such as work prioritization, using digital tools for scheduling, or setting clear deadlines. Share how these strategies have benefited your productivity and project outcomes.

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Can you provide an example of a challenge you faced in a previous project?

Choose a relevant scenario where you encountered a significant challenge. Describe the issue, your analysis of it, and the creative steps you took to resolve it. Highlight the positive outcome and any lessons learned from the experience.

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How do you ensure alignment with project goals?

Explain your approach to ensuring that all team members and stakeholders are aligned with project goals, such as holding kick-off meetings, regular check-ins, and using visual project tracking methods. Share how this alignment contributes to the success of projects.

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What role do you believe customer service plays in project management?

Discuss the importance of customer service in building relationships and how it impacts project success. Share your thoughts on maintaining transparency, responsiveness, and meeting customer expectations throughout the project management process.

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How do you adapt to changes in project scope?

Describe your ability to remain flexible and responsive to changes in project scope. Discuss the steps you take to reassess timelines, resources, and stakeholder communication when adjustments are required.

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What steps do you take to ensure successful project delivery?

Discuss your methodology for ensuring successful project delivery, including setting clear objectives, frequent communication with stakeholders, and implementing feedback loops. Provide examples of projects where these steps led to successful outcomes.

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How would you describe your organizational skills?

Highlight specific organizational methods that have worked for you, such as creating checklists or using project management software. Share examples of how these skills enabled you to effectively manage complex projects.

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Flock Safety provides the first public safety operating system that empowers private communities and law enforcement to work together to eliminate crime.

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BADGES
Badge Diversity ChampionBadge Future MakerBadge InnovatorBadge Work&Life Balance
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Learning & Development
Equity
Paid Holidays
Paid Time-Off
WFH Reimbursements
Child Care stipend
Maternity Leave
Paternity Leave
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 26, 2025

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