Job details

Account Manager

FormAssembly is growing and we are excited to add an Account Manager to focus on expanding our customers within our top 5 verticals. You will be working on net new ARR growth within a Named Account territory. This is a full-time position, open to all locations (working remotely from home).

Responsibilities:

Selling FormAssembly instances, user licenses, connectors, analytics, and premium support & consulting services to an assigned book of existing customers
Increasing customer revenue spend across assigned accounts
Gain a deep understanding of the way customers operate & use FormAssembly, how private and public companies make decisions, and identify priorities driving decisions from the C-level.
Building account strategy and territory plans
Establishing credibility and trust with customers
Uncovering exec-level initiatives and pain points to map back to FormAssembly value & use cases
Partnering with internal teams: Sales, Customer Success, Product, and Finance to create a positive customer experience
Generating upsell opportunities to create pipeline and attain quota
Managing KPIs for customer accounts engagement & forecasting with accuracy towards monthly & quarterly targets

3+ years of customer account management experience and full cycle sales experience
Experience managing a high-volume of customer accounts
Consistent annual quota attainment of $500,000+ ARR
Experience selling to the C-suite & multiple stakeholders buying decision makers
Ability to collaborate with various internal teams to achieve positive customer outcomes

Bonus Points for:

Experience working remote in a similar role
Demonstrable strategic account planning experience

OTE: $110,000 - $140,000

FormAssembly is a completely remote/distributed team. We thrive through digital communication, and work to connect numerous times a day. Our culture is vibrant, fun, and unique! Read more about it here. Some of our benefits include:

Health benefits (health, dental, vision) for Team Members based in the United States
Mental Health benefits with SpringHealth
401(k) with 4% company match
Unlimited PTO (with a required minimum use of 2 weeks per year) for Salaried/Exempt staff, or 4 weeks of paid vacation for hourly/non-exempt employees.
9 paid company holidays
Flexible work schedule; work from anywhere!
Generous Paid parental leave (up to 16 weeks)
Charitable contribution match
Budget for professional development
Company provided Mac laptop

You'll be joining a talented and fun team, working together to build something great!

Average salary estimate

$125000 / YEARLY (est.)

min

max

$110000K

$140000K

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What You Should Know About Account Manager, FormAssembly Inc.

At FormAssembly, we're thrilled to announce an opening for an Account Manager who will play a critical role in our growth strategy. This is an exhilarating opportunity as you will focus on expanding our customer base within our top five verticals, all from the comfort of your home. As an Account Manager, you’ll take charge of net new ARR growth within a Named Account territory while selling FormAssembly instances, user licenses, and a suite of premium services. Your goal will be to increase revenue across assigned accounts by truly understanding our customers' operations and priorities, while building solid trust and credibility with them. Collaborating closely with our Sales, Customer Success, Product, and Finance teams will ensure that you deliver a top-notch customer experience. Taking ownership of strategic account planning, you’ll need 3+ years of experience in customer account management, with a solid track record of exceeding quotas. If you’re skilled at engaging with C-level executives and have experience managing multiple stakeholders, this position could be your next career move. We're not just offering a job; we’re offering an opportunity to thrive in a vibrant company culture that champions digital communication and work-life balance. With benefits like unlimited PTO, health coverage, and 401(k) matching, the rewards are significant. Join us in shaping the future with fun, flexibility, and growth opportunities at FormAssembly!

Frequently Asked Questions (FAQs) for Account Manager Role at FormAssembly Inc.

What does an Account Manager do at FormAssembly?

The Account Manager role at FormAssembly encompasses managing and expanding relationships with customers, focusing on net new ARR growth and increasing revenue across assigned accounts. This involves selling FormAssembly instances, user licenses, and premium support services while building account strategy and understanding customer needs.