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Customer Service / Fully Remote - Anywhere in U.S/ Up to $45K per year / Health, dental & vision / PTO / 401k match / Equipment provided - As a Customer Support Specialist you'll:Learn the ins and outs of Formstack's products and services; Be the primary point-person for incoming support requests via email, chat, and/or scheduled phone support; Work in a fast-paced environment and be able to meet and exceed service standards in ticket volume, CSAT, and quality metrics; Create written and/or video documentation, and assist in keeping these resources up-to-date; Work closely with the Formstack team to answer questions, provide feedback, and assist in finding use-case solutionsHiring Fast >> Recommended Skills Technical Support Desktop Support Computer Hardware Help Desk Support Microsoft Windows Xp Peripheral Apply to this job.Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3w6826dxhv0zymq29p', 'ExternalApply-j3w6826dxhv0zymq29p'); ); Estimated Salary: $20 to $28 per hour based on qualifications.