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Chief Communications Officer

Chief Communications Officer - (2400032V)DescriptionJob OverviewWhile performing the duties of this job, the Chief Communications Officer (CCO) is regularly required to provide strategic leadership in developing, achieving and maintaining the best possible proactive planning and communication to support district initiatives that support student achievement. The CCO is continually required to coordinate, analyze and evaluate complex ideas and situations and communicate these items in easy-to-understand language. Also required to effectively communicate (interpersonal, intercultural and public speaking) and advise.Position DescriptionEssential Duties and Responsibilities• Provide advice and counsel to the superintendent, leadership team and principals on sensitive district-wide initiatives and school issues. This includes forecasting potential ramifications, implications and unintended consequences to provide proactive strategic support and problem solving to position the district in the most favorable and transparent position within the community and its stakeholders• Provide oversight and direction for the implementation and enhancement of high-quality, full-service communication--internal, external, public relations, marketing, media, social media, web, multilingual--programs that effectively promote the district and its services. Direct strategic internal and external communication plans and activities. Provide leadership and training to district staff related to effective communications, marketing and incident/crisis response. Develop and implement marketing and branding strategies• Provide strategic advice, analysis and communication related to incident/crisis response and district and school issues that reach key audiences to represent the District in a professional and caring manner• Provide strategic leadership and direct all facets of the daily operations and functions of the communication team, including public relations, event planning, advertising, strategic publications, and in the development of high quality and effective web, video, and social/viral media• Provide strategic leadership and oversee the district’s media relations activities and use such opportunities to strengthen the district’s messages to its community• Provide strategic leadership on critical district projects and initiatives to support the superintendent and leadership team to ensure a clear focus on the achievement of all students• Attend meetings of the Board of Trustees, district-wide meetings/events, school based meetings/events and community meetings/events to gather and disseminate information about the district• Oversee aspects of employee recognition programs through board meeting recognition scripts and employee recognition programs• Produce informational materials to support district electionsQualificationsQualification RequirementsTo perform this job successfully, an individual must be able to perform each of the above essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities, required unless otherwise stated as preferred. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions.• Bachelor's degree in Public Relations, Journalism, Communications, or other related field, preferred• Master's degree preferred• Minimum of 5 years of experience in communications and public relations campaign management, including proficient use of social media, preferred• Minimum of 5 years of senior level experience, preferred• Public education experience preferredPhysical Requirements/Working ConditionsThe work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in classrooms, offices, work stations and meeting rooms.The position requires occasional walking, standing, sitting, bending, stooping, kneeling, crouching, crawling, and lifting/carrying work related items weighing less than 40 pounds, such as books, papers and presentation materials. The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Attendance at conferences and professional development is required. Work involves everyday risks and discomforts which require normal safety precautions when operating equipment or performing job duties. May work prolonged or irregular hours and must be able to maintain emotional control under stress.Additional Information• Must be able to handle stressful situations as necessary. Activities require walking, standing and sitting. Operating computer for prolonged periods may be required at times. Most of the work involves only exposure to normal, everyday risks. Work may be subject to deadlines requiring tailoring and delivering programs to meet the needs of many divergent groups. Some night and weekend activities are required.Primary Location: TEXAS-SUGAR LANDWork Locations:ADMINISTRATION BUILDING16431 LEXINGTON BLVD.SUGAR LAND 77479Job: District/Campus LeadershipOrganization: DEPARTMENTPosition Calendar: 238JULSchool Year:2024-2025Salary Grade: 211Unposting Date: Jan 17, 2025, 5:59:00 AM

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What You Should Know About Chief Communications Officer, Fort Bend ISD

Are you ready to take the reins as the Chief Communications Officer for a thriving district in Sugar Land, TX? In this dynamic role, you'll be at the forefront of crafting and delivering strategic communications that resonate with our community and advance student success. As the CCO, your mission is to provide the leadership needed to develop proactive communication strategies that not only inform but also engage stakeholders across various platforms, from social media and websites to public relations and marketing initiatives. You’ll work closely with the leadership team, providing insightful advice while addressing the district's initiatives and potential challenges. Your creativity will shine as you oversee high-quality communication programs, lead the charge during crisis situations, and promote our district’s message with clarity and compassion. You’ll collaborate with the superintendent and principals, crafting messages that illuminate critical projects aimed at assisting every student's achievement. You should have a knack for simplifying complex ideas and transforming them into compelling narratives that can be readily understood by different audiences. Join us at our Administration Building on Lexington Boulevard and make a real impact within our schools and community. If you have senior level experience in communications and a passion for education, we want to hear from you!

Frequently Asked Questions (FAQs) for Chief Communications Officer Role at Fort Bend ISD
What are the main responsibilities of the Chief Communications Officer at the district in Sugar Land, TX?

The Chief Communications Officer (CCO) in Sugar Land, TX is responsible for leading strategic communications efforts, providing counsel to the superintendent and district leadership on school initiatives, overseeing crisis communication, and promoting the district's messaging. Additionally, the CCO develops comprehensive marketing strategies, facilitates media relations, and leads the communication team in enhancing public understanding of district goals and achievements.

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What qualifications are necessary for the Chief Communications Officer position in Sugar Land, TX?

Candidates for the Chief Communications Officer position in Sugar Land, TX should ideally have a Bachelor's degree in Public Relations, Journalism, Communications, or a related field, with a Master's degree preferred. A minimum of 5 years of experience in communication and public relations is required, along with a proven ability to manage campaigns and engage effectively with social media. Experience in public education is also preferred, especially in a senior-level role.

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What skills are essential for success as the Chief Communications Officer in Sugar Land, TX?

To thrive as Chief Communications Officer in Sugar Land, TX, strong communication skills are critical, including interpersonal, intercultural, and public speaking abilities. Strategic thinking, creativity, and strong oversight of communications programs are equally important. Additionally, proficiency in digital communication tools and an understanding of crisis management and media relations will greatly enhance performance in this position.

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How does the Chief Communications Officer contribute to student achievement in Sugar Land, TX?

The Chief Communications Officer plays a pivotal role in enhancing student achievement in Sugar Land, TX by ensuring that communication across the district is clear, engaging, and transparent. By effectively managing communications related to district initiatives and activities, the CCO helps align community values with educational goals, promotes stakeholder engagement, and fosters an environment where student success is prioritized.

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What is the work environment like for a Chief Communications Officer in Sugar Land, TX?

The work environment for the Chief Communications Officer in Sugar Land, TX is collaborative and community-focused, often involving interaction with school administrators, trustees, and various community stakeholders. The role requires occasional attendance at events and meetings, and the ability to handle high-stress situations while maintaining clear communication. The CCO may work in various settings, including schools, offices, and public meetings.

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Common Interview Questions for Chief Communications Officer
How do you handle crisis communications as a Chief Communications Officer?

In a crisis, my first step is to assess the situation thoroughly and gather all relevant information. From there, I prioritize transparency while crafting clear, concise messages that address community concerns while maintaining the district's integrity. Forming a response team and preparing stakeholders for potential challenges is also crucial.

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Can you describe your experience with public relations campaigns?

I have led various successful public relations campaigns that promoted district initiatives. For instance, I planned and executed a campaign that highlighted student achievements, which increased engagement by 30%. Understanding target demographics and analyzing campaign results have been key components of my approach.

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What strategies would you implement to enhance internal communications?

To enhance internal communications, I would focus on establishing clear channels for information dissemination, ensuring all staff feels informed and valued. I would propose regular updates, feedback sessions, and training workshops to equip team members with effective communication skills.

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How do you utilize social media in your communication strategy?

I utilize social media to amplify our messaging and connect with the community. By creating engaging content that resonates with various audiences, I aim to foster dialogue and encourage community involvement. Regular audits and analytics help refine our approach.

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How do you ensure that your messaging is culturally sensitive?

I prioritize understanding the diverse cultural backgrounds within our community. This entails developing communication strategies that are inclusive and representative by collaborating with community members to ensure our messages respect and reflect their values.

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What metrics do you use to evaluate the effectiveness of your communication strategies?

I track several key performance indicators such as engagement rates, audience reach, and feedback from stakeholders. A combination of surveys and analytics tools helps gauge public perception, allowing adjustments to improve effectiveness continuously.

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How do you promote transparency in district communications?

I promote transparency by ensuring that communication is clear, accessible, and timely. This includes sharing both good and challenging news and fostering an environment where questions are welcomed and responses are honest.

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Can you provide an example of a successful communication initiative you've led?

One successful initiative I led was a district-wide awareness campaign that highlighted the importance of mental health resources for students. Through various media and community events, we saw a significant increase in utilization of our mental health services, reflecting the campaign's success.

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How do you engage with community stakeholders?

I engage with community stakeholders through regular meetings, feedback forums, and social media. Building relationships with local organizations and listening to community concerns helps ensure that our messaging aligns with their needs.

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What role does branding play in your communications strategy?

Branding plays a crucial role as it shapes community perception and trust. I focus on maintaining a consistent and positive brand image by aligning all communication efforts with our core values and mission, creating a cohesive narrative that resonates with our audience.

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Mission: FBISD exists to inspire and equip all students to pursue futures beyond what they can imagine. Vision: FBISD continuously improves teaching and learning by developing effective staff and building scalable systems.

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Full-time, on-site
DATE POSTED
December 22, 2024

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