Lead Applications Analyst - CX/Marketing

Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too.

When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength.

Explore life at Fortune Brands here.

We are seeking an experienced Lead Applications Analyst to join our team in support of CX/Marketing functions. In this role you will focus on designing, implementing, testing and evaluating solutions for multiple Fortune Brands Innovations Marketing CRM platforms. The ideal candidate will have a strong technical background in one or more marketing systems with their primary experience supporting digital marketing and consumer web commerce sales.

Position location: This position is eligible for a hybrid schedule based out of Deerfield, IL. Effective mid-2025, Fortune Brands will transition to a new world-class campus in Deerfield, bringing together associates from across our U.S. offices, brands, and functions. The campus will offer vibrant workspaces for collaboration, along with amenities for dining, onsite daycare, fitness and recreation.

RESPONSIBLIITIES:

What you will be doing

• Serve as a Lead-level IT Analyst/Developer specializing in Marketing CRM platforms, with responsibility for defining requirements, designing solutions, developing systems, and overseeing integration testing.
• Implement Marketing CRM solutions for Direct Commerce and Digital Marketing using multiple platforms including area of marketing automation, data segmentation, and product recommendation processes.
• Manage and oversee multiple Marketing CRM solutions, with primary focus on SAP ECC, SAP C4 Marketing Cloud, SAP Customer Data Cloud.
• Coordinate and design integrations of Marketing CRM systems with ERP systems, vendors, and B2C commerce solutions .
• Collaborate with stakeholders to understand business requirements, translate them into technical specifications, and propose effective business solutions.
• Communicate technical concepts to business stakeholders in clear, business-relevant terms to foster understanding and alignment.
• Identify and influence business solutions, negotiate deliverables and requirements across multiple organizations, and ensure alignment with strategic goals.
• Participate in the selection, system design, and implementation of new central Marketing CRM platform to support evolving business needs.
• Contribute to projects as a leader or team member, with accountability for overall project success or specific components.
• Supervise and mentor project team members and IT consultants to ensure high-quality deliverables and adherence to timelines.

BASIC QUALIFICATIONS:

• 7+ years’ experience SAP C4 Marketing CRM Cloud platform and Marketing Automation, B2C preferred.
• 3+ years’ experience with other Marketing CRM systems like Oracle Eloqua, HubSpot, Klaviyo.
• Experience in any of the SAP C4 Cloud solutions: SAP Customer Data cloud (preferred) or SAP Cloud for Sales and Service.
• Solid understanding of SAP C4 Cloud Systems and their ability to integrate with S4/ECC enterprise systems.
• Excellent communication, collaboration, and stakeholder management skills.
• Experience working with the offshore and ability to administrate the offshore delivery.
• Experience in managing collaboration work, team members and project management in tools such as JIRA, Microsoft Team, and Smartsheet.
• Proven track record of successful implementation projects from a leadership and development perspective, preferably using the Agile development methodology.
• Self-motivated, team player with ability to work with minimal supervision.
• Strong problem-solving skills and ability to troubleshoot and resolve data and tool-related issues.
• Strong background in developing and implementing software applications across multiple platforms, databases, and programming languages (SAP development language, ABAP)

PREFERRED QUALIFICATIONS:

• Bachelor’s degree in information systems, Computer Science, Engineering, or related discipline.
• Preferred: Managed team of developers.
• Knowledge of or experience with SAP BTP, SAP CPI, or Boomi for integration between cloud solutions.

Additional Information:

Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $93,000-$145,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.

At Fortune Brands Innovations, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous ERGs (Employee Resource Groups) to support inclusivity and our associates’ feeling of belonging at work.

Fortune Brands Innovation (FBIN) is built on industry-leading brands and innovation within our operating segments: water, outdoors and security. We have an impressive track record of strong financial results, market outperformance and growth, which translates into career and professional growth opportunities for associates. Please visit our website at fbin.com to learn more.

Equal Employment Opportunity

FBIN is an equal opportunity employer. FBIN evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

We are committed to a diverse and inclusive workplace and encourage applicants from all backgrounds to apply. To support our efforts, we invite you to voluntarily share your gender, ethnicity, and veteran status. This information is confidential and helps us ensure an inclusive hiring process and improve our diversity initiatives.

Reasonable Accommodations

FBIN is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information.