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Maintenance Technician (REF9043A)

Company Description

Multifamily Property Management

Job Description

The Maintenance Technician is responsible for the upkeep and maintenance of apartment homes, buildings, and grounds, and performs highly diversified duties to include but not limited to: repairing flooring, drywall, and appliances; troubleshooting and repairing plumbing, electrical, safety and security systems (lighting, locks, smoke/CO2 alarms, etc.), and HVAC systems; painting (interior and exterior); and cleaning (sweeping, mopping, garden/yard upkeep, etc.). The Maintenance Technician is responsible for conducting all job duties in accordance with company policy and all safety protocols, and supports the overall objective of meeting the expectations of the Client, based on the respective operating capital budget and management agreement.

• Property Name: Vista Creek Apartments
• Center St, Castro Valley, CA, USA
• Full-Time
• Unit Count: 50
• Reliable transportation to and from work, possibly including off-site training locations, is required to fulfill job duties.

Pay: $26 - $30 / Hour

DUTIES AND RESPONSIBLITITES

1.Client Relations

  • Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objective and expectations

2.General Maintenance Overview

  • Adhere to the assigned maintenance program to ensure the most economical, proper and safe condition of the property
  • Follow the preventative maintenance program as outlined in the Maintenance Manual.
  • Ensure grounds, curbs, and property aesthetics are in compliance with the FPI Curb Appeal Policies.
  • Assist with required periodic inspections as outlined in the Safety and Maintenance Manuals or as specified by Client or Lender.

3.On-call/After Hours Response

  • Serve as on-call maintenance providing evening, weekends and holiday emergency services, as outlined in the Employee Handbook and Maintenance Manual

4.Unit Turnover

  • Perform maintenance inspections and repairs on vacant apartments to ensure proper operating conditions and appearance upon move-in.
  • Coordinate and/or assist in painting vacant apartments.
  • Change out appliances-install and remove as necessary.
  • Ensure timely completion of all unit turnovers according to FPI guidelines or based on the established scope of work for the property location.

5. General Maintenance Equipment and Systems

  • Repair and maintain any equipment owned by the apartment community including proper storage in a secure Location Maintain all maintenance shops and storage rooms in an orderly fashion and in compliance with safety regulations
  • Properly secure all parts, supplies, and property equipment
  • Maintain, within the budgetary limits, an inventory of parts to make necessary repairs
  • Wear required uniform, if provided, and name badge during work hours. Refer to FPI Dress Code policy
  • Provide own small hand tools necessary to perform routine maintenance (when applicable)

6.Other

  • Consistently and fairly enforce community rules and regulations Standard Operating Procedures
  • Comply with all Fair Housing Laws
  • Promote a professional image by adhering to FPI Management's Dress Code Policy
  • Conduct displayed must be of a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management.

 

 

Qualifications

Minimum Requirements:

  • Minimum 1 year of experience in a similar role, preferably within Residential Property Management. Experience in hotel maintenance, facilities maintenance, or construction will also be considered.
  • High School diploma or equivalency certificate required; technical school and/or CAMT certification, preferred.
  • Must be able to wear a respirator, and have the ability to be medically fit for duty and cleared to wear a respirator, and comply with FPI's facial hair policy.
  • Must be proficient in speaking, reading, and writing in English.
  • Basic computer skills (email, internet, etc.).
  • May be required to provide and maintain own tools.

Skills Required:

  • Rehab/Renovation
  • Pool Maintenance
  • Plumbing Repair
  • Painting (Int & Ext)
  • Landscape/Grounds
  • HVAC Maintenance
  • Electrical Repair
  • Drywall Installation/Repair
  • Carpentry
  • Boiler Systems
  • Appliance Repair
  • Complete Apt Turns
  • Google Drive
  • Google Mail (GMail)
  • Internet Use
  • Basic Computer
  • Customer Service

Additional Information

ESSENTIAL ATTRIBUTES

  • Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
  • Positive influencing, interpersonal, and communication skills are essential.

Why look at FPI for your next career step? We are one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members. We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career. Come join Team FPI!

EEO/EVerify Statements

FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program.

Average salary estimate

$58200 / YEARLY (est.)
min
max
$54000K
$62400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Maintenance Technician (REF9043A), FPI Management, Inc.

At FPI Management, we're on the lookout for a passionate Maintenance Technician to join our team at the stunning Vista Creek Apartments in Castro Valley, CA! As a Maintenance Technician, you'll be the backbone of our community, ensuring that our apartment homes and grounds are not just functional but also beautiful. Your daily tasks will range from repairing floors and drywall to troubleshooting plumbing and electrical systems, and don’t forget about the HVAC systems! You’ll also be painting and engaging in a variety of cleaning tasks to maintain the aesthetic appeal of our property. We value safety and protocol compliance, so successful candidates will adhere to company policies while delivering exceptional service to our residents. Expect to be involved in everything from conducting unit turnovers to responding to on-call emergencies after hours. A significant part of the role is building and maintaining positive relationships with the clients and residents, ensuring their needs are met within set timelines. We require a minimum of one year of experience in a similar maintenance role, and while a technical school or CAMT certification is preferred, your attitude and commitment to excellence matter most. Working at FPI means being part of an industry leader with ample opportunities for growth, a supportive team environment, and a comprehensive benefits package. Come be a part of our team at Vista Creek Apartments where every day brings something new and rewarding!

Frequently Asked Questions (FAQs) for Maintenance Technician (REF9043A) Role at FPI Management, Inc.
What are the responsibilities of the Maintenance Technician at FPI Management?

As a Maintenance Technician at FPI Management, you will handle a variety of important tasks including performing repairs on flooring, drywall, appliances, plumbing, electrical systems, and HVAC systems. You'll also keep the community looking beautiful by painting and cleaning shared areas, as well as managing grounds maintenance. Your role supports the overall maintenance program and helps to meet the community's aesthetic and safety standards.

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What qualifications do I need to become a Maintenance Technician at FPI Management?

To qualify for the Maintenance Technician position at FPI Management, you should have at least one year of relevant experience, preferably in residential property management or a similar field. A high school diploma is required, and while a technical school certification is preferred, your practical skills and commitment to safety and quality service are crucial for success.

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Is prior experience in residential property maintenance necessary for the Maintenance Technician role at FPI Management?

While we prefer candidates with at least one year of experience in a similar maintenance role, FPI Management is open to applicants with diverse backgrounds in hotel maintenance, facilities maintenance, or even construction. What matters most is a customer-focused attitude and a willingness to learn.

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How does the Maintenance Technician contribute to client relations at FPI Management?

As a Maintenance Technician at FPI Management, your role extends beyond repairs; you are a key player in fostering positive relationships with the clients and residents. By ensuring timely responses to maintenance issues and maintaining high standards of property aesthetics, you help uphold the company’s reputation and client satisfaction.

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What kind of work schedule can a Maintenance Technician expect at FPI Management?

A Maintenance Technician at FPI Management will enjoy a full-time work schedule with additional responsibilities regarding on-call maintenance. This may include evening, weekend, and holiday emergency responses, ensuring that residents receive prompt attention to any urgent issues.

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Common Interview Questions for Maintenance Technician (REF9043A)
Can you describe your experience with plumbing repairs as a Maintenance Technician?

When answering this question, refer to specific plumbing projects you’ve managed. Share instances where you diagnosed plumbing issues and implemented effective solutions. Highlight your understanding of plumbing systems and any relevant certifications to reinforce your expertise.

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How do you prioritize maintenance tasks when you have multiple requests?

Provide a structured approach to prioritization, such as assessing urgency based on safety and resident satisfaction. Mention how you would communicate with residents about expected timelines and ensure that urgent requests are resolved quickly.

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What steps do you take to ensure compliance with safety protocols in maintenance work?

Discuss your familiarity with safety regulations and the importance of compliance in maintenance tasks. Explain how you stay informed about safety standards and detail how you implement them daily while performing tasks.

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How do you handle a situation where a resident is unhappy with maintenance work performed?

Focus on your communication skills. Explain how you would listen to the resident’s concerns, evaluate the situation, and take corrective actions. Emphasize the importance of maintaining a positive relationship with residents.

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Can you give an example of a challenging repair you successfully completed?

Use the STAR method to describe a specific situation in detail focusing on the Task, Action, and Result. This will highlight your problem-solving skills and reinforce your capabilities as a Maintenance Technician.

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What maintenance tools and equipment are you proficient with?

List the tools you've used regularly in past roles and explain how you utilize them effectively. Mention any specialized skills, such as HVAC maintenance or electrical repairs, to demonstrate your versatility.

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Describe a time when you improved a maintenance process.

Prepare to discuss a specific instance where you identified an inefficiency and implemented a solution. Show how your initiative led to improvements in safety or efficiency, benefiting your previous employer and the residents.

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What do you believe is the most crucial aspect of property maintenance?

Reflect on the importance of resident satisfaction and safety. Emphasize your dedication to both ensuring that properties are maintained to high standards and that residents feel secure and valued.

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How do you stay organized when handling multiple maintenance requests?

Talk about using tools like checklists or software to track service requests. Explain how you maintain clear communication with residents and your team to ensure timely completion of each task.

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What motivates you to excel as a Maintenance Technician at FPI Management?

Share your passion for helping others and your commitment to maintaining high standards in community living. Connect this motivation with the company’s values and mission to enhance your alignment with FPI Management.

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FPI Management is a real estate firm that provides property management services, marketing services, lease-up, and on-going operation of newly constructed apartment communities. It was founded in 1968 and is based in Folsom, California.

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DATE POSTED
April 23, 2025

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