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Business Intelligence Analyst

Work From HomeWork From Home Work From Home, Indiana 46544WHO WE AREWith 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.WHAT YOU CAN EXPECT• Works on multiple complex and cross-functional business intelligence and data analytics solutions, to support various clinical/business areas including quality, patient safety, regulatory, clinical service lines and administrative functions.• Provides healthcare analytics support (e.g. predictive and prescriptive analytics, statistical analysis, data validation) to generate insights that can be transformed into action and include a broad set of tools, processes, technologies, for collecting, integrating, accessing, and analyzing information.• Develops automated reports, scorecards and dashboards using various BI tools such as Tableau, SAP BusinessObjects, Crystal Reports and guides users with data discovery and analysis via a high-level understanding of BI tool architecture, functions, features and capabilities.• Acts as a liaison between business and technical teams to facilitate business requirements sessions. Analyzes customer requirements and translates them into actionable information, with an emphasis on improving user productivity and business decision making.• Collaborates effectively with IS and other departments to design, create, test, and implement analytic tools, databases, data workflows, and/or applications that support stakeholder needs and to improve data collection and reporting strategies.• Demonstrates proficiency in assigned data domain to support stakeholders and departments across the organization in accordance with their clinical, operational, and other strategic efforts that require advanced analytical support. As required, delivers analysis and findings often in the form of slides, written or verbal communication via committee meetings, staff meetings, and working sessions.• Identifies, develops, and supports implementation of internal process improvement solutions that support the department’s goal to enhance clinical and operational performance improvement with data analytics. Adheres to policies/guidelines for project management, time management, and supporting documentation.• Performs data quality and profiling activities for deliverables, ensuring that best practices are followed and information delivered from BI solutions is reliable and of consistently high quality. Consults with other analysts for feedback and guidance regarding best practices and quality assurance.• Possesses good understanding of relevant regulations and legislations around hospital mandated reporting on quality and regulatory metrics to support facility and system-level programs. Supports other quality departments to ensure compliance with state/federal regulations and performance criteria as laid out by CDPH, CMS, TJC, and other regulatory bodies.• Provides backup support for peers as needed or assigned.• Provides ad hoc data support to users by investigating and analyzing discrepancies on new and existing data solutions, working in collaboration with other data producing teams across the organization.• Provides user education on business intelligence solutions, analytical applications, and data governance to assist in ensuring access to data with the goal of promoting self-service and reduced reliance on technical specialists. Guides users with data discovery and analysis via a high-level understanding of BI tool architecture, functions, features and capabilities.• Performs other duties as assigned.QUALIFICATIONS• Required Bachelor's Degree• Preferred Master's Degree• 3 years Business/Data Analysis, Business Intelligence, Healthcare Analytics/Quality, Clinical/Operational decision support, or related field Required• 2 years SQL in an Oracle and/or SQL Server environment RequiredTRAVEL IS REQUIRED:Never or RarelyEQUAL OPPORTUNITY EMPLOYERIt is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.Franciscan Alliance is committed to equal employment opportunity.

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What You Should Know About Business Intelligence Analyst, Franciscan Health

Join our dedicated team at Franciscan Health as a Business Intelligence Analyst based in Mishawaka, IN, where you can embrace the opportunity to work from home! At Franciscan Health, we take pride in our compassionate approach to healthcare, serving our communities with a strong emphasis on quality and patient safety. In your role as a Business Intelligence Analyst, you'll be immersed in complex data analytics solutions that support various clinical and business areas. You'll dive into predictive and prescriptive analytics to generate insights that can transform operations. Your expertise with tools like Tableau and SAP BusinessObjects will be crucial as you create automated reports, dashboards, and scorecards, enabling stakeholders to make informed decisions. Collaborating across departments, you'll act as a key liaison between technical teams and business units, ensuring smooth communication and clarity in requirements. Additionally, your analytical skills will help identify process improvements, delivering high-quality data to enhance clinical performance. With your bachelor's degree and experience in business/data analysis, you'll be well-equipped to make significant contributions. If you're excited to leverage your skills in a supportive, mission-driven environment, we can't wait to have you on board!

Frequently Asked Questions (FAQs) for Business Intelligence Analyst Role at Franciscan Health
What are the primary responsibilities of a Business Intelligence Analyst at Franciscan Health?

As a Business Intelligence Analyst at Franciscan Health, your primary responsibilities will include developing complex data analytics solutions supporting clinical and business areas, providing healthcare analytics support, automating reports and dashboards using BI tools, and collaborating with various departments to enhance data collection and reporting strategies. You'll also analyze customer requirements and design tools that drive effective decision-making.

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What qualifications are required for the Business Intelligence Analyst position at Franciscan Health?

To be considered for the Business Intelligence Analyst role at Franciscan Health, you need at least a bachelor's degree, with a master's degree preferred. You should have a minimum of 3 years in business or data analysis and at least 2 years of experience with SQL in an Oracle or SQL Server environment, demonstrating your capability to work with complex data sets effectively.

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What BI tools should a Business Intelligence Analyst be familiar with at Franciscan Health?

Business Intelligence Analysts at Franciscan Health are expected to be proficient in tools such as Tableau, SAP BusinessObjects, and Crystal Reports. Familiarity with these tools helps you create automated reports, dashboards, and scorecards that provide valuable insights for stakeholders, enhancing data-driven decision-making.

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How important is collaboration for a Business Intelligence Analyst at Franciscan Health?

Collaboration is a key aspect of the Business Intelligence Analyst role at Franciscan Health. You'll frequently work with IS and other departments to design and implement analytic tools and databases, ensuring that analytics solutions meet stakeholder needs while also improving overall data collection and reporting strategies.

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What opportunities for process improvement exist for Business Intelligence Analysts at Franciscan Health?

As a Business Intelligence Analyst at Franciscan Health, you'll have the opportunity to identify and support the implementation of internal process improvement solutions. You'll help enhance clinical and operational performance through data analytics, contributing to the department's goals of delivering high-quality care and optimizing operational efficiency.

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Common Interview Questions for Business Intelligence Analyst
How do you approach data validation and quality assurance as a Business Intelligence Analyst?

In addressing data validation as a Business Intelligence Analyst, I typically perform thorough data profiling activities to ensure accuracy and reliability. My approach includes consulting with fellow analysts for best practices, performing regular checks on data integrity, and adhering to established standards to deliver high-quality insights.

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Can you describe a successful project you worked on as a Business Intelligence Analyst?

Certainly! I once led a project focused on developing a comprehensive dashboard for healthcare metrics. Through collaboration with various stakeholders, I gathered requirements, designed the dashboard using Tableau, and conducted multiple rounds of user testing. The final product provided significant insights, leading to improved patient care decisions and enhanced operational efficiency.

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What BI tools have you previously worked with, and how have you utilized them?

I have extensive experience with tools like Tableau, SAP BusinessObjects, and Crystal Reports. I’ve used Tableau for visual analytics, creating interactive dashboards that facilitate data storytelling, and harnessed SAP BusinessObjects for report generation and data management, ensuring timely access to critical insights for decision-makers.

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How do you ensure effective communication when acting as a liaison between technical teams and business units?

Effective communication hinges on understanding both the technical and business perspectives. I prioritize active listening, ensuring I grasp the specific needs of each stakeholder. I distill complex technical jargon into easily understandable language and maintain transparency throughout the project, fostering strong relationships across teams.

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Describe a time when you had to analyze a large data set. What approach did you take?

In a previous role, I tackled a large data set regarding patient admissions. I started with data cleaning to eliminate inconsistencies, followed by exploratory analysis to identify trends. Utilizing SQL, I performed deeper statistical analyses and visualized the results, allowing our team to uncover insights that significantly improved patient flow management.

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What is your experience with predictive and prescriptive analytics?

My experience includes leveraging predictive analytics to forecast patient outcomes based on historical data trends. I also employ prescriptive analytics to recommend actions based on those predictions. This dual approach has allowed me to drive effective strategies, helping our stakeholders make informed decisions that enhance patient care.

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How do you prioritize tasks when working on multiple projects simultaneously?

When juggling multiple projects, I prioritize tasks by assessing their deadlines and impact. I maintain clear communication with stakeholders to align expectations and often use project management tools to monitor progress. Regular check-ins and staying organized allow me to manage my workload effectively and deliver results in a timely manner.

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What strategies do you utilize for user education on BI solutions?

For user education on BI solutions, I create engaging training sessions that include hands-on activities, documentation, and follow-up support. I emphasize practical application in real scenarios, promoting a self-service ethos among users. Regular feedback sessions also help refine our approach and enhance user competence and confidence.

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How do you stay updated with industry trends and advancements in business intelligence?

I stay current with industry trends by participating in webinars, attending conferences, and engaging with professional communities online. Subscribing to relevant journals and blogs is also crucial, as it helps me discover new tools, methodologies, and best practices that I can integrate into my work to drive continued success.

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What role do you see a Business Intelligence Analyst playing in a healthcare organization?

A Business Intelligence Analyst in a healthcare organization plays a critical role in transforming data into actionable insights. By leveraging analytics to support clinical and operational decisions, analysts enhance performance, improve patient outcomes, and promote data-driven culture across the organization, ultimately driving better care delivery outcomes.

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Continuing Christ's Ministry in Our Franciscan Tradition.

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Full-time, remote
DATE POSTED
November 29, 2024

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