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Senior Finance & Operations Manager

Senior Finance & Operations Manager

Philippines - Remote (Work From home)

Hi, We’re Franki

Franki is an AI-powered startup transforming how people discover and choose the next place they’ll eat, drink and play. Our platform curates video-powered recommendations provided by a vibrant community of content creators and foodies who are passionate about sharing the best their city has to offer.

At Franki, we offer a dynamic and entrepreneurial work environment with tremendous opportunities for growth. As part of our team, you will be on the ground floor of a high-growth startup that is building the future of how people will find places and experiences that create meaningful connections.

About The Role

Franki is seeking a highly skilled and proactive Finance and Operations Manager to join our team remotely from the Philippines. This role is ideal for a CPA-qualified finance professional with US GAAP experience, looking to take ownership of core financial management, operations, and HR administration functions for a growing tech business, with the benefits of a Work-From-Home role. Reporting directly to the CEO, this role plays a critical part in ensuring financial oversight, process efficiency, and operational rigor.

What you’ll do:

Financial Management

  • Oversee and manage financial reporting, cash flow forecasting, and budget preparation.

  • Supervise our outsourced finance team, including bookkeeping, general ledger, and journal entries.

  • Manage US and Australian payroll, taxes, and ensure compliance with local regulations.

  • Liaise directly with investors and potential funding partners on financial matters.

  • Prepare board reports, investor updates, and financial presentations.

  • Oversee tax management in the US and liaise with Australian advisors for compliance.

  • Own cap table management and ESOP grant tracking and equity reporting.

Financial Analysis & Strategic Support

  • Partner with the CEO and leadership team to provide financial insights that drive strategic decision-making.

  • Analyze operational (OPEX) and capital expenditures (CAPEX), identifying trends, cost-saving opportunities, and investment needs.

  • Develop and maintain reporting on key financial metrics critical to a high-growth startup, such as Customer Acquisition Cost (CAC), Customer Lifetime Value (LTV), Gross Margin, and other unit economics as relevant.

  • Monitor financial performance against budget and forecasts, flagging risks and variances proactively.

  • Support the development of financial models and scenario analysis to inform growth initiatives, fundraising, and board-level reporting.

  • Provide clear, data-driven recommendations that improve profitability, cash flow management, and resource allocation.

HR and People Operations

  • Manage the administration with our HR Partner, Paychex

  • Manage our third-party contractor platform, Deel, for Contractor payroll management.

  • Manage the onboarding and offboarding processes for employees and contractors.

  • Maintain employment contracts, contractor agreements, and HR policies.

  • Support performance review (P&DR) processes in collaboration with the CEO.

Operations Management

  • Oversee vendor and SaaS subscriptions, contract management, and insurance renewals.

  • Support legal compliance and liaise with legal counsel jointly with the CEO.

  • Manage relationships with external vendors like Zeni.ai for day-to-day activities.

You might be a good fit if you have…

  • CPA Qualifications is mandatory

  • Minimum 5 years experience in finance

  • Experience across operations - including HR management

  • Direct experience with US GAAP and working with US-based companies.

  • Experience with QuickBooks Online and Xero.

  • Ability to work across time zones with a minimum 6-hour overlap with Pacific Time.

  • Proactive, independent, analytical, and adaptable to startup environments.

Perks & Benefits

  • Full-time contractor remote role based in the Philippines.

  • Competitive monthly salary based on experience.

  • 13th-month pay.

  • 2 weeks paid time off annually.

  • Overtime paid if working during Philippine public holidays.

  • Remote work equipment support provided.

Statement of Equal Opportunity

At Franki, we value diversity in backgrounds and perspectives and depend on it to drive community and our innovative culture. That’s why we’re a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you’re always welcome at Franki.

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What You Should Know About Senior Finance & Operations Manager, Franki

As the Senior Finance & Operations Manager at Franki, a dynamic and innovative AI-powered startup, you will play a pivotal role in shaping the financial and operational landscape of our business. Working remotely from the Philippines, you will join a passionate team focused on revolutionizing how people discover the best places to eat, drink, and play. In this exciting position, you will utilize your CPA qualifications and extensive experience in finance to oversee critical financial management tasks, guide strategic decision-making with financial insights, and ensure operational efficiency. Your expertise in US GAAP and familiarity with QuickBooks Online or Xero will allow you to effectively manage financial reporting, budget preparation, and cash flow forecasting. You will collaborate directly with the CEO on various aspects, including investor relations and financial presentations while also playing an active role in HR administration and contractor management. By analyzing key financial metrics and identifying cost-saving opportunities, you'll contribute to our high-growth ambitions. At Franki, we celebrate diversity and actively seek to cultivate an inclusive workplace where your skills and insights can thrive. Join us on this exciting journey where you will help shape the future of our community-driven platform while enjoying competitive benefits and a fully remote work environment.

Frequently Asked Questions (FAQs) for Senior Finance & Operations Manager Role at Franki
What responsibilities does the Senior Finance & Operations Manager at Franki have?

As the Senior Finance & Operations Manager at Franki, you will oversee financial management, which includes financial reporting, cash flow forecasting, and budget preparation. Your role involves supervising our outsourced finance team, managing payroll and tax compliance, preparing board reports, and providing strategic financial insights. You'll also be involved in HR administration and operations management, ensuring efficiency and regulatory compliance.

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What qualifications are required for the Senior Finance & Operations Manager position at Franki?

To be considered for the Senior Finance & Operations Manager position at Franki, you must hold CPA qualifications and have a minimum of 5 years of experience in finance. Proficiency in US GAAP is essential, along with experience in operations, HR management, and familiarity with financial software like QuickBooks Online and Xero.

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How does the Senior Finance & Operations Manager contribute to Franki's growth?

The Senior Finance & Operations Manager contributes to Franki's growth by providing valuable financial insights that drive strategic decision-making. You'll analyze operational and capital expenditures, identify trends, and offer recommendations to improve profitability and cash flow management. Your insights will directly support growth initiatives and fundraising efforts.

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What remote working benefits does Franki offer for the Senior Finance & Operations Manager?

Franki offers a flexible, fully remote work environment for the Senior Finance & Operations Manager position. You can enjoy a competitive monthly salary, 13th-month pay, two weeks of paid time off annually, and support for remote work equipment. Additionally, overtime pay is provided for work during public holidays in the Philippines.

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What kind of company culture can the Senior Finance & Operations Manager expect at Franki?

At Franki, the culture is vibrant, inclusive, and driven by innovation. As a proud Equal Opportunity Employer, Franki values diversity in backgrounds and perspectives. Team members enjoy a collaborative environment where creativity flourishes, and every voice matters. You will be part of an entrepreneurial culture that emphasizes growth and meaningful connections.

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Common Interview Questions for Senior Finance & Operations Manager
What experience do you have with US GAAP in relation to the Senior Finance & Operations Manager role?

In your response, highlight specific experiences where you applied US GAAP principles in financial reporting, compliance, or advising a company. Discuss how you managed financial documents and ensured accuracy and compliance, which aligns well with Franki's expectations for this role.

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How do you ensure effective financial management and operational efficiency in a startup environment?

Discuss your proactive strategies for managing finances in a dynamic startup. Highlight experiences where you implemented processes that streamlined operations, improved financial reporting accuracy, or drove cost-saving initiatives. Emphasize adaptability and analytical skills in your approach.

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Can you provide an example of a financial analysis that influenced a strategic decision?

Share a specific case where your financial analysis led to a key decision. Describe the data you analyzed, the recommendations you made, and the outcome of that decision. This illustrates your ability to provide actionable insights aligned with Franki’s growth goals.

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How do you manage relationships with external vendors and contractors?

Explain your approach to building and maintaining positive relationships with vendors and contractors. Discuss communication strategies and the importance of ensuring compliance and efficiency in your interactions to support operational needs at Franki.

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What methods do you use to monitor financial performance against budgets and forecasts?

Detail the financial monitoring techniques you employ, such as variance analysis and KPI tracking. Discuss how you proactively flag risks and variances, demonstrating your analytical skills critical for the Senior Finance & Operations Manager role at Franki.

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How do you approach payroll management across multiple regions?

Describe your experience in managing payroll for US and Australian operations. Highlight your understanding of the different regulations in each region and how you ensure compliance while managing payroll accurately and timely. This is crucial for Franki's operational framework.

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How do you handle onboarding and offboarding processes for employees?

Discuss your structured approach to HR administration, particularly how you ensure smooth onboarding and offboarding experiences. You might want to share how you maintain contracts, compliance, and communication with employees, illustrating your organizational skills.

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What key financial metrics do you believe are most important for a high-growth startup?

Emphasize metrics such as Customer Acquisition Cost (CAC), Customer Lifetime Value (LTV), and Gross Margin. Provide examples of how you have used these metrics in past roles to inform strategic decisions that drove growth and profitability.

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How do you prepare for financial presentations to the board or investors?

Share your process for gathering data, creating persuasive visuals, and outlining key points that align with stakeholder interests. Discuss how you ensure clarity and conciseness, allowing you to effectively communicate the financial state and strategic outlook of the company.

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What steps do you take to ensure legal compliance in financial operations?

Illustrate your experience working with legal counsel and ensuring compliance with regulations affecting financial operations. Mention your familiarity with relevant laws and your proactive approach to compliance, vital for the role of Senior Finance & Operations Manager at Franki.

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To be the easiest way to choose where to eat, drink, and play!

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Full-time, remote
DATE POSTED
March 27, 2025

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