Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Funding Coordinator image - Rise Careers
Job details

Funding Coordinator

Join an established and innovative company in the fast-growing solar industry and enjoy strong pay rate + benefits + advancement opportunities!   
POSITION SUMMARY: 
The Funding Coordinator focuses on the back end (post-install) submissions by collecting payments for all projects. This includes customer escalations and collaborating with dealers, internal departments, and finance companies. The Funding Coordinator processes and/or collects all post-install payments for all of Freedom Forever's solar projects, regardless of the finance company. The position is responsible for efficient and accurate submissions based on the Company's scope of work for each project, improving the productivity of field representatives by dealing with customer queries and fielding calls. Funding Coordinators contribute to the quality of customer service and the achievement of Company and department targets.  
We offer an extensive benefits package which includes:  
  • Medical Insurance
  • Dental Insurance
  • Vision Care Insurance
  • 401K
  • $50k Life Insurance Coverage
  • Medical Reimbursement Accounts (HSA & FSA)
  • Employee Assistance Program
  • Paid Time-Off
 
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: 
  • Work with Finance Companies to submit documents and verify customer and system specifications  
  • Check all the finance portals and CRM to ensure that customer's details, prices, product quantity, and numbers are accurate before submission  
  • Answer all incoming phone calls from customers in a timely manner; confirm data accuracy in documents, finance portals, invoices, and CRM.  
  • Remain up to date on project stages and statuses  
  • Follow up on aging projects and maintain secure financing through extensions, project progress, and interaction with finance partners  
  • Provide updates to Operations, Sales and customer records to reflect project statuses  
  • Contact clients to obtain missing documents or answer queries  
  • Dispatch service calls and escalate project needs per customer requests and for funding purposes  
  • Communicate important project information between finance partners, sales, and operations  
  • Communicate important feedback from customers to management  
  • Ensure processing targets are met and report any deviations; track and report on all outstanding balances due while keeping all departments accountable by communicating action items accordingly.  
  • Provide support to Sales Support and Dealer Partners to help reach the team's objectives; dealing with and responding to high volumes of emails  
  • Perform other duties as assigned  
 
 
QUALIFICATION REQUIREMENTS: 
 
Education & Certifications: 
 
  • High School Graduate or GED 
 
Experience: 
 
  • Proven work experience as an administrator or Sales support agent  
 
Knowledge, Skills & Abilities: 
 
  • High organizational skills 
  • Ability to manage a number of projects at the same time  
  • A team player with a high level of dedication  
  • Ability to work under strict deadlines 
 
 
Special Skills & Training: 
 
  • Hands-on experience with MS Office (MS Excel in particular)  
 
PHYSICAL DEMANDS AND ABILITIES 
 
  • Regularly spend long hours sitting and using office equipment and computers 
  • Regularly spend long hours answering phone calls and emails 
  • Regularly move from sitting to standing positions effortlessly 
  • Regularly spend long hours in intense concentration reviewing and entering information into a 
  • computer 
  • Regularly use hands and fingers to handle, control or feel objects 
  • Regularly see details of objects that are less than a few feet away 
  • Regularly speak clearly so listeners can understand 
  • Regularly understand the speech of another person 
  • Frequently work on projects that require deadlines 
  • Frequently bend to file and maintain files 
  • Occasionally lift 5-10 pounds
 
TRAVEL REQUIREMENTS (Employee is required to travel for business purposes, not including commute to and from work.) If required to travel, must have a valid Driver's License/Insurance and the ability to drive a personal vehicle to different sites.
Job based in Nevada and not seeking remote employees
HIGH PRIORITY
Freedom Forever Glassdoor Company Review
3.5 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Freedom Forever DE&I Review
3.6 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
CEO of Freedom Forever
Freedom Forever CEO photo
Brett Bouchy
Approve of CEO

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Funding Coordinator, Freedom Forever

Are you ready to take your career to the next level with Freedom Forever? As a Funding Coordinator, you'll be stepping into a vibrant role within our thriving solar industry team. We’re looking for a motivated individual to handle the back-end tasks of our solar projects, ensuring that post-install payments flow smoothly and efficiently for our valued customers. In this position, you'll be at the heart of operations, collaborating with dealers, finance companies, and internal departments to resolve customer escalations while maintaining a customer-first approach. Your diligent management of project submissions will not only enhance our field representatives' productivity but also contribute to the overall success of our projects. With our extensive benefits package—including medical, dental, vision insurance, a 401K plan, and paid time off—along with growth opportunities within the company, you'll find that Freedom Forever is committed to your success and well-being. If you're detail-oriented, organized, and thrive in a fast-paced environment, this is the role for you! Join us and be part of a mission-driven organization that values teamwork and innovation as we continue to brighten lives through renewable energy.

Frequently Asked Questions (FAQs) for Funding Coordinator Role at Freedom Forever
What are the key responsibilities of a Funding Coordinator at Freedom Forever?

As a Funding Coordinator at Freedom Forever, you'll focus on processing post-install payments for solar projects, addressing customer queries, collaborating with finance partners, and ensuring accurate submissions. Your role is crucial in maintaining efficient project workflows and achieving company targets.

Join Rise to see the full answer
What qualifications do I need to become a Funding Coordinator at Freedom Forever?

To become a Funding Coordinator at Freedom Forever, you'll need a high school diploma or GED along with proven experience in administration or sales support. Strong organizational skills and the ability to manage multiple projects under strict deadlines are essential for success in this role.

Join Rise to see the full answer
What does the job of a Funding Coordinator at Freedom Forever entail?

The Funding Coordinator position at Freedom Forever involves working with finance companies, verifying customer data, communicating across departments, and processing payments accurately. You'll play a vital role in ensuring the smooth operation of our solar projects from a financial perspective.

Join Rise to see the full answer
How does the Funding Coordinator at Freedom Forever contribute to customer service?

At Freedom Forever, the Funding Coordinator enhances customer service by promptly responding to inquiries, providing updates on project statuses, and addressing any concerns with financing. This proactive approach ensures customer satisfaction and supports the company's reputation for quality service.

Join Rise to see the full answer
What benefits can I expect as a Funding Coordinator at Freedom Forever?

As a Funding Coordinator with Freedom Forever, you’ll enjoy a comprehensive benefits package that includes medical, dental, and vision insurance, a 401K plan, life insurance coverage, flexible spending accounts, and paid time off, ensuring you are well taken care of in your professional journey.

Join Rise to see the full answer
Is previous experience required to become a Funding Coordinator at Freedom Forever?

While previous experience as an administrator or sales support agent is advantageous for the Funding Coordinator role at Freedom Forever, candidates with strong organizational and communication skills are encouraged to apply, as we value dedication and a willingness to learn.

Join Rise to see the full answer
What kind of work environment can I expect as a Funding Coordinator at Freedom Forever?

The work environment for a Funding Coordinator at Freedom Forever is dynamic and team-oriented, where collaboration and open communication are highly valued. Expect to engage in various tasks, handle diverse challenges, and work with a committed team that thrives in the renewable energy space.

Join Rise to see the full answer
Common Interview Questions for Funding Coordinator
Can you describe your experience handling post-install payment processes?

When answering this question, discuss any previous roles relevant to payment processing, emphasizing your attention to detail and experience in managing financial documentation. Highlight specific tools or software you've used, if applicable.

Join Rise to see the full answer
How do you prioritize tasks in a high-volume environment?

Illustrate your ability to prioritize by providing an example from a past job where you successfully managed multiple tasks. Mention any tools or strategies, like to-do lists or project management software, that help you stay organized and focused.

Join Rise to see the full answer
How do you handle customer escalations or complaints?

Demonstrate your conflict resolution skills by recounting a specific instance where you addressed a customer complaint. Be sure to describe the steps you took to solve the issue and how you communicated with the customer throughout the process.

Join Rise to see the full answer
Can you explain your experience with financial documentation and CRM systems?

Discuss any relevant experience you have with financial documents, such as invoices or payment submissions. If you have used a CRM system, explain your proficiency and how you've utilized it to track customer interactions efficiently.

Join Rise to see the full answer
What do you believe is key to maintaining accurate records?

Talk about the importance of accuracy and the methods you implement to ensure records are kept current. You might mention double-checking entries or regular audits as part of your routine.

Join Rise to see the full answer
How do you stay informed about project statuses?

Describe how you keep track of project updates, perhaps through regular communication with colleagues or using a shared project management tool. Highlight your proactive communication skills.

Join Rise to see the full answer
Describe a time when you had to meet a tight deadline.

Share an example from your work history where you successfully met a deadline. Focus on the steps you took to manage your time effectively and any adjustments you made to your workflow to ensure timely completion.

Join Rise to see the full answer
Why do you want to work as a Funding Coordinator for Freedom Forever?

Discuss your passion for the solar industry and renewable energy. Mention how Freedom Forever's mission aligns with your values and express enthusiasm for contributing to a company that prioritizes sustainability and growth.

Join Rise to see the full answer
What skills do you bring that will benefit the Funding Coordinator role?

Highlight skills such as strong organizational abilities, excellent communication, and a knack for detail-oriented tasks. Provide examples of how these skills have led to positive outcomes in previous roles.

Join Rise to see the full answer
How do you manage stress during busy periods?

Explain your techniques for managing stress, such as practicing mindfulness, staying organized, or taking short breaks. Share a specific instance where you successfully navigated stress to achieve a positive result.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Posted 11 days ago
Photo of the Rise User
Freedom Forever Hybrid No location specified
Posted 7 days ago
Column Remote No location specified
Posted 8 days ago
Photo of the Rise User
Posted 19 hours ago
Photo of the Rise User
Gusto, Inc. Hybrid Denver, CO;San Francisco, CA;New York, NY
Posted 13 hours ago
Photo of the Rise User
EchoStar Hybrid Brighton, CO
Posted 6 hours ago
Photo of the Rise User
Posted 4 days ago
Mahaney Hybrid No location specified
Posted 7 days ago

Our company mission is to brighten the world with solar energy today, tomorrow and forever.

60 jobs
MATCH
Calculating your matching score...
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 24, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!