Business Development Manager (Central LA)

As a Business Development Manager at Fresha, your main responsibilities will include achieving sales targets, conducting outreach to key decision-makers, managing the entire sales process from prospecting to closing, and collaborating with other departments to enhance partner experiences. You will also provide valuable feedback on market trends and manage leads diligently, ensuring timely communication with all qualified inbound leads.

To be considered for the Business Development Manager position at Fresha, you should have a minimum of two years of B2B sales experience with a solid track record. Experience in SaaS, online marketplaces, or payment platforms is highly desirable. Additionally, strong relationship-building skills, the ability to multitask effectively, and a natural curiosity to learn and grow are important qualifications for this role.

Fresha is committed to fostering a culture of growth and learning. As a Business Development Manager, you will receive continuous support and mentorship to help you develop your skills further. The company encourages enthusiastic individuals to apply, even without every listed requirement, as we believe that passion and potential are as important as specific skills.

The interview process for the Business Development Manager role at Fresha is thorough and consists of three stages: a screen call with a member of the Talent Team, a skills and experience interview with the Head of Sales (North America), and a presentation interview with the General Manager and Head of Sales. We aim to finalize the entire process and provide feedback within two weeks to ensure a smooth experience for all candidates.

Absolutely! Fresha is dedicated to creating an inclusive culture where individuals from all backgrounds feel empowered to contribute to our vision. We ensure fair consideration for all applicants and actively support those with accessibility requirements during the interview process. As a Business Development Manager, you will play a vital role in this inclusive workforce.

Highlight specific roles where you've successfully managed B2B sales, discussing targets achieved, strategies employed, and your approach to relationship-building with key decision-makers. Make sure to include any metrics that demonstrate your impact.

Share your multi-channel approach, detailing how you use calls, emails, and social media to reach potential clients. Emphasize the importance of research and understanding a prospective client's needs before making contact.

Discuss various techniques you've used to guide prospects through the decision-making process, such as addressing objections, providing value demonstrations, and building trust. You might also mention the importance of following up and personalizing the approach.

Talk about the resources you utilize, such as industry reports, networking events, online forums, and social media channels. Explain how staying informed allows you to provide relevant insights to your partners and make data-driven decisions.

Share a specific example that demonstrates your problem-solving skills. Detail the challenge, the actions you took to address it, and the eventual positive outcome, showcasing your resilience and determination.

Emphasize the importance of working closely with other departments, such as marketing and customer service, to ensure that you provide a seamless experience for your clients. Highlight a specific example of successful collaboration.

Convey your enthusiasm for Fresha’s mission and its innovative approach to the beauty and wellness marketplace. Share what specifically attracts you to the company culture and values, and how your skills align with their goals.

Discuss your organizational strategies, like using CRM tools to track interactions and schedule follow-ups. Explain how prioritizing tasks according to urgency and potential value helps you manage your workload effectively.

Highlight your relationship-building tactics, like regular check-ins, personalized communications, and providing value beyond transactional interactions. Discuss how nurturing these relationships contributes to long-term success.

Articulate why your skills and experience make you a strong candidate. Reference your successful track record in sales, your passion for the beauty and wellness industry, and your commitment to meeting partners' needs, aligning closely with Fresha's mission.