Field Sales Executive (Montreal)

As a Field Sales Executive at Fresha in Montreal, your primary responsibilities include achieving sales targets, reaching out to key decision-makers through various communication methods, managing the complete sales cycle, and collaborating with other departments to ensure a seamless partner experience. You will also be involved in conducting cost-benefit analyses for potential partners and providing insights about market trends, all while maintaining strong relationships with clients. This role is pivotal to adding new business opportunities to our expanding network.

To apply for the Field Sales Executive position at Fresha, you should have a minimum of 2 years of solid B2B sales experience with a proven track record of success. Experience within the SaaS industry, online marketplaces, or payment platforms is highly desirable. Additionally, strong relationship-building skills, organizational abilities, and a natural curiosity for growth are key traits we look for in potential candidates.

Fresha is committed to supporting the professional growth of our Field Sales Executives by fostering an inclusive and empowering work culture. We encourage continuous learning and offer opportunities for skill development, mentorship, and collaboration with various departments. Our leaders provide feedback and guidance to help you excel in your role, ensuring that you are continually advancing your career while making a meaningful impact in the beauty and wellness industry.

The interview process for a Field Sales Executive at Fresha consists of several stages: a 30-minute video call with a member of our Talent Team, a 45-minute skills and experience interview with the Head of Sales (North America), and a comprehensive 75-minute presentation interview with the General Manager and the Head of Sales. We aim to complete the entire process and provide feedback within two weeks, and every application is manually reviewed by our talent team to ensure fair consideration.

As a Field Sales Executive at Fresha, you can expect a collaborative and engaging work environment where teamwork is valued. Our employees work in the office four days a week, fostering face-to-face interactions that help build strong relationships among colleagues, while also allowing one day of remote work for flexibility. We believe in providing a culture where individuals from all backgrounds feel comfortable contributing to our goals, which enhances creativity, innovation, and overall job satisfaction.

Building relationships with potential clients involves a blend of genuine curiosity, proactive communication, and personalized outreach. I believe in understanding their unique needs, offering tailored solutions, and following up consistently to nurture the relationship. By maintaining open channels of communication and demonstrating value, I can create lasting partnerships that benefit both our clients and my role as a Field Sales Executive.

My sales process begins with thorough research to identify potential clients and their business challenges. I then reach out through personalized emails or calls to introduce our solutions. After initial engagement, I conduct needs assessments and present tailored solutions, addressing any concerns that arise. I keep the lines of communication open throughout, and once the client is ready, I facilitate the closing process by ensuring all paperwork and agreements are in order.

To meet sales targets consistently, I employ a mix of time management, data analysis, and relationship building strategies. I set clear daily, weekly, and monthly goals, track my progress regularly, and adjust my outreach tactics based on performance metrics. Understanding market trends and client feedback helps me refine my approach, allowing me to stay ahead in the fast-paced sales environment.

Handling objections requires active listening and empathy. I first acknowledge the client's concern to validate their feelings, then ask clarifying questions to understand the root of their hesitation. From there, I provide targeted information or case studies that demonstrate how our product addresses their concerns. This tailored approach often turns objections into opportunities for deeper engagement.

Collaboration is fundamental to my sales strategy. Working closely with other departments, such as marketing and product development, ensures that I am equipped with the most current information and tools to present to clients. Collaboration also enables us to align our solutions with clients' needs and provide comprehensive support, ultimately leading to higher satisfaction and retention rates.

To stay updated on industry trends and competitors, I leverage a variety of resources, including industry reports, webinars, and networking events. I also follow relevant blogs and news outlets and participate in professional groups on social media platforms. This continuous learning allows me to remain knowledgeable and adapt my sales tactics based on emerging trends.

One successful sales opportunity involved a client struggling to manage multiple platforms for their beauty business. I approached this by conducting a detailed needs analysis, identifying their core issues, and then demonstrating how Fresha's all-in-one solution could simplify their operations. The personalized demo addressed all their concerns, leading to a signed contract and a lasting partnership.

I prioritize my leads based on engagement level, potential revenue, and alignment with Fresha’s target market. I utilize a CRM system to categorize leads and set reminders for follow-ups. This organized approach ensures I focus my time and energy on leads that are most likely to convert while still maintaining touchpoints with others in the pipeline.

My motivation is driven by the challenge of exceeding sales targets, the satisfaction of building lasting relationships, and the impact our solutions have on clients’ businesses. The opportunity to contribute to Fresha's growth and be part of a team that is shaping the future of the beauty and wellness industry also fuels my desire to succeed.

Effective time management in a fast-paced sales environment requires strategic planning. I begin each week by outlining my priorities and setting specific goals. I use tools like calendars and task lists to organize my day into blocks of focused work time, ensuring that I allocate sufficient time for prospecting, client meetings, and follow-ups. This structured approach enhances my productivity and helps me stay ahead of my sales targets.