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Front Desk Assistant

We empower the best people to help sustain our world. 100% employee-owned. Independence guaranteed.
Company:
ACRT Services, Inc.
About The Team
ACRT Services offers expert independent consulting solutions to utilities and associated organizations throughout the United States, including vegetation management consulting, arborist training, customized safety courses, technology solutions, utility metering services, and more. At ACRT Services, our organizational culture is built on four strategic pillars including the people and the amazing things they can accomplish, dedication and the success it brings over the long term, process and the benefits of a job done right and education and the difference it can mean in the lives of those we touch.
About the Role
The Front Desk Assistant to the Director of Human Resources at ACRT Services. This highly-visible position plays a key role in ensuring the office runs smoothly by supporting a wide range of functions across multiple departments in the organization. If you are someone who loves interacting with people, putting them at ease and helping them solve their problems, we would love to have you apply!
What You’ll Do
Front Desk Management
  • Manage inbound phone calls, email, and general correspondence inquiries; route to appropriate person/department
  • Greet and direct both scheduled and impromptu visitors
  • Manage office mail/packages including collection, sorting, and distribution of incoming mail. Mail outgoing parcels; maintain postage meter
  • Prepare shipments for UPS/USPS/FedEx including tracking and troubleshoot delivery issues
  • Maintain inventory of office supplies, reorder as appropriate
  • Complete requests for faxing, filing, photocopying, scanning, collating and binding
  • Manage and execute employee business card and ID programs
Department Support
  • Offer support to multiple departments to assist in completing their projects and initiatives
  • Schedule and organize meetings or department events as requested; set up meeting rooms and order lunch as appropriate
  • Support specifically the Human Resources department with administrative tasks
Office duties
  • Oversee office services such as maintenance service providers
  • Ensure coffee stations and office kitchen is well stocked and organized
  • Direct and assist building maintenance vendor activity
  • Ensure all meeting rooms are tidy and stocked with necessary supplies
Other responsibilities as assigned

About You
Must haves:
  • Education: High School Diploma (or, substitute 5 years of experience in lieu of education requirement)
  • Experience: 1+ year in administrative role
Nice to haves:
  • Education: Associate’s Degree
  • Experience: 3+ years in Front Desk role
Your Skills:
  • Excellent typing skills, proficiency in Microsoft Office Suite
  • Ability to use office equipment (i.e. telephone system, printer, and fax machine)
  • Customer-focused; adept at prioritizing, scheduling, and multitasking
  • Strong organizational skills
  • Self-starter with excellent interpersonal skills, ability to multi-task
  • Excellent communication skills, comfortable interacting with senior management
  • Demonstrated critical thinking skills and ability to exercise good judgement

This role would not be a good fit if:
  • You don’t enjoy multitasking.
  • You don’t enjoy working with people.
Benefits
Health and Safety
  • Group health plans including medical/prescription, dental, vision and a variety of other coverage options
  • Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability
  • Flexible Spending Accounts or an option for a Health Saving Account with company match
  • Company paid Employee Assistance Program (EAP) for all employees and eligible family members
Retirement
  • Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost
  • Roth or Traditional 401(k) Retirement plan with company match
Time Off
  • Paid Vacation and Sick Time
  • Paid Holidays including the day after Thanksgiving and Christmas Eve
  • Veterans Day paid time off for our veterans
Perks
  • Company paid cellphone or mobile allowance
  • Tuition reimbursement program
  • We believe in being comfortable at work. ACRT Services has a business casual dress environment that allows you to wear jeans!

Where We Work
At ACRT Services we prefer in-person employee interaction and we rely on collaboration among groups to be successful and agile, which means we expect work in the office to continue as an important part of our company culture and a key to employee success. This position is an in-office role, meaning employees will be required to come into the Stow, Ohio office on a daily basis.

Standard office equipment will be provided to work in the office and at home – a dedicated space at home to work is also required. Uninterrupted home-based internet is a must in your home to attend and host video calls, along with a minimum bandwidth speed of 20 mbps. If you do not have an in home office space or cannot meet the internet needs, an office space will be provided for you in the company’s Stow, Ohio office.
This role is not open to candidates located in Toledo, OH or Cincinnati, OH.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
ACRT Services Glassdoor Company Review
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ACRT Services DE&I Review
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CEO of ACRT Services
ACRT Services CEO photo
Michael B. Weidner
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In 2018, ACRT, Inc. transformed into ACRT Services, a parent company supporting three wholly-owned subsidiaries—ACRT, ACRT Pacific and Bermex. The transformation was driven by ACRT’s rapid, ongoing growth and the organization’s commitment to stren...

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DATE POSTED
August 6, 2023

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