Front Desk Medical Receptionist

Job description

Culture is everything! Come and work for an amazing team greeting and registering patients in a busy Urgent Care setting. We are looking for a Part Time/PRN staff member to add to both our Louisville and Boulder clinic teams.

AFC Urgent Care of Louisville are seeking a front desk medical receptionist with excellent customer service skills for a part time or PRN position. The ideal candidate will be personable, efficient, and able to address customer concerns/complaints with a positive caring attitude. Must be able to work a 12 hours shift. Open clinic hours are Monday-Friday 8-8 and Saturday-Sunday 8-5. Must be able to multitask as this is a high paced position. Please see job description below and respond to schedule an interview.

• Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
• Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards
• Register patients, update patient records, and verify insurance accurately and timely
• Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
• Balance daily patient charges (cash, check, credit cards) against system reports
• Complete closing procedures by preparing closing documentation and submitting required reports
• Prepare, sign, and drop the deposit in the safe on a nightly basis
• Complete cash control procedures and secure financial assets
• Maintain complete and accurate documentation.
• Observe safety and security procedures; promote a safe and pleasant work environment
• Regular attendance to ensure efficient clinic operations
• Other duties and responsibilities as assigned