Front Desk Receptionist

Job Duties and Responsibilities

• Check-in and check-out customers using computer programs and equipment and provide guests with directions to their room.
• Inform customers of all on-site amenities and any relevant information that is needed to use them.
• Handle and resolve guest complaints.
• Invoice and bill guests for their stay and services used.
• Communicate with guests to better understand their individual needs to provide them with the best service possible.
• Maintain a positive attitude and friendly demeanor.
• Answer and forward phone calls.
• Manage guest bookings and reservations.
• Keep a tidy and orderly workspace.

Key Requirements

• Good written and verbal communication skills.
• Well-presented and professional appearance.
• Ability to learn on the job.
• Excellent customer service skills.
• Attention to detail and accuracy.
• Team work.

Job Types: Full-time, Part-time

Pay: $12.00 - $13.00 per hour

Benefits:

• Flexible schedule

Schedule:

• 4 hour shift
• 8 hour shift
• After school
• Day shift
• Evening shift
• Holidays
• Night shift
• On call
• Overnight shift
• Overtime
• Weekend availability

Work Location: In person