Front Office Support Specialist- Clearance Required - Hybrid

• Liaise with both internal and external stakeholders, including the client.
• Support development of reports, project documents, and other program materials as needed.
• Take direction and independently develop plans and initiatives to support customer requests for tracking, management, and reporting.
• Work across organization to organize and track key project deadlines, metrics, and deliverables.
• Act as point of contact for the client and provide prompt, substantive and comprehensive responses to all client needs and requests.
• Identify gaps in current administrative support, take initiative and provide solutions.
• Provide clear communication and direction in support of customer directives.
• Provide feedback and troubleshoot any barriers encountered within the assigned tasks.
• Provide support with other general administrative duties as assigned.
• Hybrid remote position in Arlington, VA.

• 1+ years’ experience in Program Management, especially in a multi-disciplinary team environment.
• U.S. Citizenship required (required by federal government for position); active TS/SCI clearance required.

• Cybersecurity knowledge and the ability to understand the programs and initiatives CISA sponsors through the Cooperative Agreement and help guide the recipient in execution.
• PMP designation.
• Adapt to and address changing priorities.
• Experience working with MS Office applications and SharePoint platforms.
• Excellent oral and written communication skills.
• Highly organized and detail oriented.
• Strong analytical, problem-solving, and decision-making capabilities
• Ability to multi-task in a fast-paced environment
• Ability to work well both individually and in a team environment.
• Ability to prioritize multiple tasks while demonstrating the initiative to complete projects.
• Ability to work with all levels of internal staff, as well as clients and their customers.

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are committed to creating a culture where we embrace our differences in ideas and identities. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. Learn more about what we do http://www.icf.com/ and our commitment to inclusionhttps://www.icf.com/company/about/diversity-inclusion. $70,374.00 - $119,636.00 Virginia Client Office (VA88)