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Senior DevOps Engineer

Your new company

A lot has changed at Frontify over the last decade, but people continue to be at the heart of our vision. 


Every day, we empower thousands of brand builders worldwide — including teams at Lufthansa, KIA, Vodafone, and Uber — to create brands that have an impact. Our more than 300 employees collaborate and engage in and around our headquarters in St. Gallen, Switzerland, and offices in London and New York City. And we’re looking for new team members to join us. 


We’re built on a collaborative culture of experimentation, trust, and transparency. If you want to help us achieve our mission of creating a home where brands can thrive, read on.


Your team

Your new team is a group of motivated, collaborative, and innovative people. They are Designers, Product Managers, and Developers from more than seven different countries. They enjoy working together to create and evolve a well-loved product but always keep room for new ideas and approaches. Outside of work, some of them are parents, gamers, bookworms, adrenaline junkies, and so much more.


Your Mission

You’ll ensure that Frontify’s system infrastructure is cared for, maintained, and improved – it’s a fast-changing infrastructure, so there’s always something going on. Working closely with the R&D team, you’ll find the root cause of bugs and help the team fix them as well as document relevant processes. Beyond managing the daily infrastructural needs, you’ll be the first point of contact for our Europe- and US-based teams about anything related to the technical aspect of our platform.  


Your responsibilities
  • You'll leverage your experience in DevOps to design, maintain, and improve cloud infrastructure.
  • You'll help develop and maintain a robust monitoring and observability framework to ensure system performance, reliability, and early issue detection.
  • You'll manage and optimize web servers, relational databases, and Linux-based systems.
  • You'll utilize expertise in Docker for containerization and manage orchestration tools such as Kubernetes or AWS ECS to ensure smooth deployment and scalability.
  • You'll work with AWS services to build and maintain scalable and secure cloud-based solutions.
  • You'll collaborate closely with Developer Support and Deployment Support teams to streamline workflows, troubleshoot issues, and enhance system deployment processes.


Your story
  • You can work in a hybrid or on-site format within Switzerland where you’re able to work in our St. Gallen office on a regular basis. 
  • You have 5+ years of experience in a DevOps or Systems Engineer role – ideally in the SaaS space.
  • You’re comfortable with web servers (Nginx), relational databases (e.g., MySQL, including replication and performance tuning), and Linux (Amazon Linux/CentOS/RedHat).
  • You have knowledge and experience with Docker containerization, including container orchestration and management (e.g., Kubernetes or AWS ECS).
  • You have worked with AWS (EC2, S3, RDS, Cloudfront or OpenSearch).
  • You’ve worked with Terraform in the past and can create infrastructure as code for scalable environments.
  • You have knowledge of CI / CD pipelines and have implemented automated build and deployment processes.
  • You have knowledge of Puppet configuration management (Bonus).You’ve worked cross functionally with Developer Support and Deployment Support roles.
  • You’re an IT generalist who’s comfortable shaping and defining the role with us.You have a strong understanding of monitoring and observability tools (e.g., Datadog or Grafana).
  • You have experience applying SRE principles such as SLOs, and error budgets.
  • You have worked with incident management processes, including conducting postmortems and driving improvements.
  • You’re comfortable working in a fast-paced, distributed team environment.
  • You speak English fluently.


Why join us?

· We want to see you thrive; we’ll provide you the tools to shape your place and future at Frontify.

· We have a product that helps to connect brands and people with a human element.

· We offer you the chance to enjoy your work, offering flexibility, opportunity, and exposure to new technologies and ideas.

· We are a social bunch so if you are an animal lover, a student of yoga, or love travel, we have all the slack channels you need!


What we offer

· We encourage you to take at least 5 weeks of holiday

· Budget for home office set-up

· Annual salary review

· Additional localized benefits

· Invite to our annual, summer company meet-up


Important to us

At Frontify, we believe in being true to ourselves: We are committed to creating and fostering an inclusive environment of vibrant individuals whose diverse perspectives build our collective future. We aim to provide equal opportunities and nurture a workplace free of harassment and discrimination.


Next steps

1) Send us your CV and answer some questions: You’ll hear back from us with updates on your application.

2) Virtual call with the Recruiter: You'll meet the Talent team to discuss Frontify, the role, and you – your passions, your skills, you.

3) Virtually meet the team: You'll meet your new team over a few calls. You'll discuss the role, showcase your skills through your answers or a case study (or both), and get a feel for the brand-new journey that's awaiting you.

4) Join us: If all goes well, you'll join Frontify's journey soon.



We also wanted to let you know that we may run preliminary checks on successful candidates. In the instance we run a preliminary check, it will depend on the role you are applying for and will be done in accordance with the applicable law of the country of employment. We’ll provide you with all the details about the next steps during the interview process

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What You Should Know About Senior DevOps Engineer, Frontify

If you're looking to make a real impact as a Senior DevOps Engineer, Frontify in the beautiful Sankt Gallen Metropolitan Area has an amazing opportunity waiting for you! Our mission is to empower brand builders globally, working with big names like Lufthansa, KIA, Vodafone, and Uber. In this role, you’ll be integral in ensuring our system infrastructure is not only maintained but continuously improved. You'll collaborate with our talented R&D team to root out bugs and enhance our systems, all while engaging with a diverse group of passionate professionals. Your responsibilities will include designing and optimizing our cloud infrastructure, deploying applications seamlessly using Docker and Kubernetes, and maximizing performance with robust monitoring tools. With your extensive experience in a DevOps environment—especially in SaaS—you’ll thrive here! You’ll have the autonomy to shape this role and work hybrid or on-site, mingling creativity with technical expertise. Plus, we believe in the work-life balance, offering 5 weeks of vacation, flexible benefits, and an inclusive company culture where every voice is valued. So if you're ready to elevate your career in a vibrant and dynamic workplace, Frontify is excited to meet you!

Frequently Asked Questions (FAQs) for Senior DevOps Engineer Role at Frontify
What are the primary responsibilities of a Senior DevOps Engineer at Frontify?

The Senior DevOps Engineer at Frontify will be responsible for designing, maintaining, and improving cloud infrastructure while also collaborating with the R&D team to address system bugs. In addition, you'll manage web servers, relational databases, and Linux-based systems, utilizing tools like Docker and Kubernetes for container orchestration. Monitoring and observability also play a crucial role in ensuring the system's performance and reliability.

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What qualifications does Frontify look for in a Senior DevOps Engineer?

At Frontify, we look for a Senior DevOps Engineer with at least 5 years of experience in DevOps or Systems Engineering, preferably in the SaaS sector. Candidates should be proficient with web servers like Nginx, relational databases like MySQL, and have experience with Docker, Kubernetes, and AWS services. Familiarity with CI/CD pipelines and infrastructure as code using Terraform is also essential.

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Is remote work an option for the Senior DevOps Engineer position at Frontify?

Yes, the Senior DevOps Engineer role at Frontify offers flexibility with opportunities for hybrid or on-site work. While we encourage collaboration within our St. Gallen office, you can also work remotely within Switzerland, allowing for a balanced work-life experience tailored to your needs.

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What tools and technologies should a Senior DevOps Engineer at Frontify be familiar with?

A Senior DevOps Engineer at Frontify should be well-versed in various tools and technologies, including AWS (EC2, S3, RDS), Docker for containerization, Kubernetes or AWS ECS for orchestration, and monitoring tools like Datadog or Grafana. Skills in CI/CD processes and infrastructure as code, particularly with Terraform, are also highly valued.

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What is the company culture like at Frontify for Senior DevOps Engineers?

At Frontify, the culture is rooted in collaboration, innovation, and inclusivity. As a Senior DevOps Engineer, you'll be part of a diverse team that values experimentation and new ideas. The environment encourages professional growth, promotes work-life balance with generous vacation, and hosts social channels for shared interests, from travel to yoga.

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Common Interview Questions for Senior DevOps Engineer
Can you describe your experience with cloud infrastructure in a DevOps role?

In responding to this question, provide specific examples of cloud technologies you've used, such as AWS, and elaborate on how you've designed and managed cloud infrastructures in previous roles. Highlight any challenges you've faced and how you overcame them.

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How do you approach troubleshooting and debugging in a complex system?

Discuss your systematic approach to troubleshooting, perhaps using a structured framework. Emphasize your experience in identifying root causes, and give examples of how you've successfully resolved issues and documented processes for future reference.

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What tools do you use for monitoring and observability?

Mention specific tools like Datadog, Grafana, or others that you've worked with. Talk about your experiences in setting up monitoring systems, what metrics are important, and how they help maintain system performance.

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Describe your experience with containers and orchestration.

Detail your familiarity with Docker and Kubernetes, explaining how you've utilized them for application deployment and management. Share any particular challenges you've faced and how you managed scalability and orchestration.

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How do you prioritize tasks in a fast-paced development environment?

Share your strategies for prioritization, perhaps using methods like Agile or Kanban. Discuss how you balance urgent tasks with long-term improvements and your communication process with team members.

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Tell us about a successful DevOps project you’ve led.

Prepare a detailed overview of a specific project, emphasizing your role, the problems you aimed to solve, the technologies implemented, and the measurable outcomes that resulted from your leadership.

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What is your experience with CI/CD pipelines?

Explain your knowledge and hands-on experience with creating and managing CI/CD pipelines. Discuss the tools you've used (like Jenkins or GitLab CI) and the efficiencies and improvements you achieved through automation.

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How familiar are you with Infrastructure as Code (IaC)?

Highlight your experience with tools like Terraform, describing specific projects where you've implemented IaC. Discuss the advantages this brought to the infrastructure management process.

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What principles do you follow for incident management?

Discuss your approach to incident management, mentioning how you handle incidents, conduct postmortems, and implement improvements to prevent future occurrences. Stress the importance of communication and documentation.

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How do you stay updated with emerging DevOps technologies and practices?

Emphasize your commitment to continuous learning. Share resources such as online courses, community forums, webinars, or industry conferences that you follow or participate in to keep your skills sharp.

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To create a home where all brands can thrive.

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BENEFITS & PERKS
Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 13, 2024

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