Summary:
The Financial Analyst I analyzes existing sales partners’ business model and financial capacity to maximize the sales partner’s purchasing power and ScanSource, Inc.’s (“ScanSource”) revenue opportunities. Work with sales partners, Customer Service Department, and sales unit personnel to properly analyze past due accounts receivable balances, determine actions for prompt resolution, and direct daily activities to support prompt release of orders referred to Financial Services (“FS”). The Financial Analyst I will accomplish these goals through regular discussions with sales unit personnel, sales partner interviews, analyzing financial statements, reviewing public information, payment history, and explores potential collateral alternatives when necessary.
Responsibilities include the administration of ScanSource’s benchmarking database as related to sales partners to ensure that the appropriate terms of sale and trade credit limit are offered to provide flexible financial services that are adaptable to the sales partner’s changing needs - now and in the future. Additionally, the Financial Analyst I will enhance the benchmarking database to expand business intelligence for the sales units and early identification of potential sales growth opportunities.
The Financial Analyst I will ensure their compliance with FS guidelines and applicable commercial credit laws to maximize ScanSource’s profitable recovery opportunities within predetermined authority.
Essential Job Duties:
Accounts Receivable:
Responsibilities include the administration of ScanSource’s accounts receivable within an assigned portfolio of sales partners.
- Establishes and maintains a positive relationship with sales partners to expand the sales partner’s purchasing power by responding quickly and effectively to requests to maintain a superior customer experience with ScanSource. Communicates with sales partners to resolve past due invoices via payment and research sales partner’s assertions related to claims and deductions for timely resolution.
- Interviews existing sales partners as necessary to determine trade credit limit requirements by obtaining pertinent information for underwriting while recognizing valuable information, which may assist ScanSource’s sales efforts. Reviews and analyzes sales partners accounts for completeness and obtains additional information as required for timely and accurate order processing.
- Analyzes creditworthiness of existing sales partners to determine acceptable levels of risk. Autonomous signature authority up to amounts listed in the FS Approval Authority Levels. Amounts exceeding the individual’s authority will be recommend to a Financial Analyst II, Financial Analyst III, Manager, FS or Director, FS for approval.
- Inputs data from various sources into electronic “Scoring Model” including but not limited to financial data, trade credit report scores, and various other historical performance measures. Analyzes the business data in order to discover and understand historical patterns with a focus on predicting and improving business performance in the future.
- Coordinates daily activities within an assigned area of responsibility to support group achievement of controlling past dues.
- Maintain control of past due conditions through consistent and timely follow-up within a large specific portfolio in short term investments consisting of accounts receivable, while exercising sound business judgment when evaluating sales opportunities to marginal risk accounts.
- Interact routinely with middle and upper management of internal and external sales partners (i.e., President, Chief Financial Officer, Controllers, etc.) to promote sales partner goodwill when involved in difficult or adversarial communications. Take the initiative to resolve the issue and/or recommend an action plan to FS Leadership designed to provide a solution and follow through to completion.
- Prepare monthly management reporting for accounts with defaults exceeding ten thousand dollars ($10,000.00) for utilization by FS Leadership.
- Effective utilization of operational systems (i.e., SAP, FIS, Electronic Customer Files, etc.) and guideline and procedures.
- Generate and/or actively maintain account activity (i.e., Electronic Customer File and/or FIS History Notes, etc.) for sales partners within portfolio to insure proper documentation related to collection activity as governed by Fair Debt Collection Act.
- In extreme cases, may choose to recommend swift actions (i.e., Third Party Recovery) for debt recovery with recommendation that the account be referred to legal counsel for legal actions.
- Manage refund request by proper research and recommend issuance of customer refund checks to finalize account closure.
- Attend FS education and training activities as needed.
- Regular attendance is an essential function of the Financial Analyst I position.
Supports FS Leadership:
Support the administration, coordination, monitoring and reporting of operational performance to FS Leadership to ensure operational effectiveness and efficiencies.
- Compiles and evaluates data for benchmarking, credit score validation, and daily/monthly/quarterly reporting.
- Maintains close communication with ScanSource personnel (i.e., FS team, sales teams, etc.) to ensure adequate professional services for both external and internal customers.
- Update accounts information daily or as needed into existing systems (i.e., SAP, FIS, and Electronic Customer File).
- Supports FS Leadership by identifying and providing relevant information related to changing trends on a sales partner’s account (i.e., change in financial condition, change in payment patterns) discovered during daily activities.
- Notify FS Leadership of red flags (i.e., changing trends in sales partner’s financial condition) in preparation of quarterly Bad Debt Reserve report.
- Assist with internal compliance audits and provide requested information to ScanSource, Inc.’s internal auditor.
- Communicates effectively with other FS team members assigned to accounts within the team through financial reviews, activity logs, and other means of communication.
Process Effectiveness and Efficiencies:
Assists with the development and implementation of continuous process improvements through productive feedback related to guidelines and procedures to promote additional operational efficiencies, more rapid order processing, and improved customer experiences. This incorporates the automation of the sales partner application decision and approval process.
- Properly documents procedures to allow for adequate and efficient back-up coverage to ensure compliance with internal controls.
- Other duties as assigned.
Other Duties as Assigned:
This includes any additional responsibilities or assignments not listed within the job description. Regular attendance is an essential function of the Financial Analyst I.
- Interact routinely with middle and upper management of internal and external sales partners (i.e., Accounts Payable, Purchasing, Controllers). Promote sales partner goodwill even when involved in adversarial or difficult communications. Take the initiative to resolve the issue and/or recommend an action plan to FS Leadership designed to provide a solution.
Supports FS Leadership to forecast bad debt reserve that accurately reflect high-risk sales partners.
Reporting Relationships:
Required:
- Minimum of a Bachelor degree in Accounting/Finance or two years relevant working experience within credit and financial management disciplines.
- Strong communication skills and ability to relate well to all levels of management
- Strong problem solving, decision making, and timely follow-up skills with demonstrated abilities to work well within defined time restraints and pressure situations.
- Organization skills, time management skills and possess qualities of leadership, professionalism and teamwork.
- Must be highly proficient in computer software applications (Microsoft Office: Excel and Word) and demonstrated ability to learn mainframe applications.
- Must be extremely thorough, self-starter and disciplined to working with little or no supervision.
- This individual must demonstrate a commitment to excellence.
- Multi-tasking in a fast-paced environment by introducing alternative financial solutions within predetermined risk parameters.
Preferred:
- Secondary language fluency (Spanish, Portuguese, French,) preferred but not required
- SAP Experience
Physical Requirements:
- Ability to sit a computer terminal for long periods of time
- If needed, ability to be physically in attendance at workstation at designated company office location during normal business hours designated for the position.
- Ability to travel up to ten percent (10%) of the time.
- Ability to lift ten (10) pounds.
Compensation:
Compensation : $48,000
Actual annual salary offered to a candidate will be based on a number of variables including work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer. This position is not eligible for a variable pay component as part of the hiring range.
While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, and a 401(k) plan with matching provision. Outside of CA, ScanSource grants 128 hours of paid time off (PTO) each calendar year (prorated for date of hire). In the state of CA, employees accrue a set number of hours each pay period equaling the same 128 hours of PTO. ScanSource also celebrates 8 paid company holidays.
ScanSource, Inc. is an Equal Opportunity Employer
EOE/M/F