Job details

Fulfillment Manager

Why Work for Saddle Creek?

Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you’re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.

Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements.

Location: Belton, MO

Shift: Monday - Friday, 7am-3:30pm

Overview

The Fulfillment Manager is responsible for building a team of high performing Supervisors in a fast-paced fulfillment environment. This role is responsible for delivering and executing daily and short term plans to achieve operational and business objectives.

Responsibilities

Manage multiple Supervisors, Warehouse Leads and up to 100+ full-time/temporary associates
Build and manage a relationship with customers by maintaining regular communication and partnership
Plan, monitor, and execute staffing schedules and adjust as needed to ensure proper staffing levels that support operational demands and business objectives
Manage inbound/receiving, put away, picking, and quality assurance functions in all areas within a fast-paced, dynamic fulfilment center.
Maintain warehouse organization and inventory accuracy
Maintain productivity, customer service, and safety standards on a daily basis
Provide superior customer service and maintain professional and courteous relations with strategic partners
Promote constant and measurable improvement; teach and enforce SCLS’ Quality Policy at all times
Train, coach, mentor, and develop staff to achieve business objectives while providing career developing opportunities; conduct performance reviews
Manage revenue and expenses within budget; manage and track key performance indicators (KPIs)
Communicate to operations’ staff in areas such as: objectives, policies, procedures, safety methods, practices, programs, etc.

Qualifications

Education/Experience

Bachelor’s Degree in Supply Chain Management, Business, or related field strongly preferred
Must have at least 7 years of leadership experience preferably in a fulfillment operation or distribution environment.

Experience with an Order Management System, Warehouse Management System, and/or Labor Management System.
Proficiency in Microsoft Office including Word, Excel and PowerPoint.

Knowledge, Skills and Abilities

Ability to adjust strategy on the fly while functioning in a high-stress environment in order to obtain operational goals
Ability to understand the life cycle of the fulfillment business and how it pertains to each unique customer
Ability to build a cohesive team that exemplifies SCLS’ values and operates to support SCLS’ mission statement
Strong written and verbal communications skills
Ability to identify and understand problems, challenges, and opportunities by analyzing and comparing data to reach a proper conclusion
Ability and passion to deliver excellent customer service and develop mutually benefiting relationships with all partners
Ability to influence change management and operational performance from areas outside of his/her direct control
Ability to write reports, business correspondence, and procedure manuals
Ability to plan, organize, and manage multiple projects and set priorities
Ability to effectively present information and respond to questions from groups of Managers, Clients and general public
Ability to read, analyze, and interpret policies and contracts

#LI-AR1

Benefits:

Benefits package including medical, dental, vision, HSA and medical reimbursement
Annual bonus eligibility
401(k) match
Vacation and holiday pay
Employee assistance and identity theft protection
Career development and opportunity for internal promotions
Tuition reimbursement for further education
Company paid life insurance and short term disability

Saddle Creek is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO poster

here

. View the Pay Transparency Nondiscrimination Provision

here

. View the E-Verify Posting

here

Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to

Disability.accommodation@sclogistics.com

and let us know your contact information and the nature of your request.

Saddle Creek Logistics Services Glassdoor Company Review

3.8

Saddle Creek Logistics Services DE&I Review

No rating

CEO of Saddle Creek Logistics Services

Mark Cabrera

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By Saddle Creek Logistics Services

We succeed by promoting a friendly and respectful work environment, encouraging teamwork and cooperation, providing opportunities for our associates to make a difference, valuing their contribution, and supporting their personal growth. If you’...

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INDUSTRY

Shipping & Trucking

TEAM SIZE

1001-5000

LOCATION

Hybrid, based in Lakeland, FL

DATE POSTED

June 10, 2023