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Full Stack Engineer, Matching

A home is the biggest investment most people make, and yet, it doesn't come with a manual. That's why we're building the only app homeowners need to effortlessly manage their homes — knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right.

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We're seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we'll build together.

Thumbtack by the Numbers

  • Available nationwide in all 3,143 U.S. counties
  • 75 million projects started on Thumbtack
  • 4 million customers in the last 12 months
  • Pros earn billions on our platform
  • More than 9 million 5-star reviews for our stellar pros
  • 1000+ employees and $3.2 billion valuation (June, 2021)

About the Team

The Marketplace Matching team is responsible for optimizing how we match customers to professionals within Thumbtack's marketplace. Our challenges are deeply technical and span a wide range of domains from engineering challenges related to improving the search experience or enabling policy based re-ranking for search results to machine learning challenges related to ranking & search relevance. Examples of recent efforts include: improving search bar autocomplete suggestions using ElasticSearch, improving search infrastructure to enable cross team experimentation, optimizing ML systems for search ranking using neural networks, introducing a policy layer to re-rank search results to improve monetization & demand-supply inefficiencies. To read more about the problems that our team is taking on, visit our engineering blog.

Challenge

We're looking for an experienced software engineer who can help improve the search foundations for Thumbtack's marketplace. We'd love to bring onboard an engineer who has experience building & improving a modern search stack that can power business critical search experiences for millions of Thumbtack customers.

Responsibilities

  • Collaborate with engineers, analysts, data scientists and product managers to identify and improve the search experience for millions of Thumbtack customers.
  • Collaborate with engineers, analysts and product managers to identify and improve the search foundation infrastructure for Thumbtack's marketplace.
  • Drive projects to completion with a tenacious focus on the business impact of those projects.
  • Help maintain the operational stability of Thumbtack's marketplace and the underlying microservices, and help fix any bugs that may cause deterioration in performance.
  • Solve tough technical problems and stay up-to-date with the latest advances in this constantly evolving problem space.

What you'll need

If you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

  • 3+ years of industry experience in software engineering
  • At least one year of industry experience working on full-stack development
  • You're fluent in at least one major programming language and would be able to switch between multiple languages. In our stack, we use Go, Scala & Python.
  • You have experience building software on top of relational databases such as Postgres or MySQL.
  • You can break down complex problems rigorously and understand the tradeoffs necessary to deliver great, impactful products.
  • You're curious, you're data-driven, you love to ask questions, and you think critically about problems.

Bonus points if you have

  • You have experience with React, Next.js, JavaScript, TypeScript, HTML and CSS.
  • You have experience building and maintaining reliable, performant distributed systems.
  • You're familiar working with major cloud providers and/or the big data ecosystem (Amazon Web Services, Google Cloud Platform, Hive, Spark, etc).
  • You've demonstrated your ability to thrive in a fast-paced startup environment.

For candidates living in San Francisco / Bay Area, New York City, or Seattle metros, the expected salary range for the role is currently $165,000 - $205,000. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

For candidates living in all other US locations, the expected salary range for this role is currently $140,000 - $180,000. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.* Learn more about our virtual-first working model here.

#LI-Remote

Benefits & Perks
  • Virtual-first working model coupled with in-person events
  • 20+ company-wide holidays including two week-long shutdowns
  • Libraries (collaborative workspaces) in San Francisco, Salt Lake City, Toronto, and Manila
  • Stipends for remote work support, home office set-up and Thumbtack services (North America)
  • WiFi reimbursements
  • Cell phone reimbursements (North America)
  • Employee Assistance Program for mental health and well-being

Learn More About Us

  • Life @ Thumbtack Blog
  • How Thumbtack is embracing virtual work
  • Follow us on LinkedIn
  • Meet the pros who inspire us

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: recruitingops@thumbtack.com.

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack's Privacy policy available at https://www.thumbtack.com/privacy/ .

To help everyone do life's work with joy and purpose.

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DATE POSTED
July 21, 2023

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