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Senior Revenue Operations Manager

This role can be performed remotely anywhere within the United States,

As a Senior Revenue Operations Manager reporting to the Director of Revenue Operations, you will drive efficiency and effectiveness across our revenue-generating functions. This role is pivotal in optimizing our processes, systems, and data to support our company's growth. The ideal candidate will blend strategic thinking with a hands-on approach to problem-solving, process improvement, and cross-functional collaboration.

We’re looking for a collaborative and influential partner/colleague who won’t shy away from determining answers to the challenging questions presented by a fast-moving, high-growth environment. We're looking for people invigorated by our mission, values, and drive to transform the digital landscape.

In a typical day, you might:

  • Design, implement, and refine scalable sales processes and systems to improve prospect experience, streamline the sales funnel, enhance forecasting accuracy, and drive overall efficiency for Sales, Partner, and SDR teams.

  • Manage and maintain the revenue technology stack (e.g., Salesforce, sales engagement, partner management tools), ensuring data integrity, system efficiency, and alignment with evolving business needs.

  • Measure and report on key KPIs to inform strategic decision-making, including partner delivery, pipeline influence, and engagement, by building ad-hoc reports and dashboards.

  • Ensure data accuracy, consistency, and standardization across the sales organization, implementing data governance practices to support reliable reporting and analysis.

  • Lead and execute key projects from end-to-end, including process improvements, system implementations, and strategic initiatives, from requirements gathering to scoping, delivery, and enablement.

  • Partner with sales, marketing, customer success, and finance leaders to align processes, identify areas for improvement, and support revenue-generating initiatives.

Here’s what we’re looking for:

  • 3+ years of experience in Revenue Operations, Sales Operations, or Business Operations within a high-growth SaaS environment.

  • Proven expertise in Salesforce and GTM technologies (e.g., marketing automation, prospecting, partner management tools), with a focus on optimizing processes and data integrity.

  • Strong analytical and problem-solving skills, with a demonstrated ability to design, implement, and improve revenue-generating processes.

  • Experience with partner operations, including partner portals (e.g., Salesforce Community Cloud), onboarding, and program management.

  • Familiarity with our tech stack and/or similar tools: Salesforce, Outreach, Gong, LinkedIn Sales Navigator, ZoomInfo, LeanData, Qualified, Tackle

The impact you will have in 6 Months:

  • You will have assessed and begun to optimize key revenue processes across sales and partner operations, including identifying and implementing initial improvements to our Salesforce Community Cloud instance.

  • You will have established key performance indicators (KPIs) and reporting dashboards to provide actionable insights into revenue performance and partner engagement, driving data-informed decision-making.

The impact you will have in 12 Months:

  • You will be managing and continuously improving key revenue operations functions, demonstrating a measurable impact on sales productivity, partner engagement, and overall revenue growth.

  • You will be a key contributor to strategic revenue operations initiatives, proactively identifying opportunities for optimization and leading the implementation of solutions that support the company's long-term growth objectives.

The base salary for this position ranges between $124,000 - $155,000 USD. Base salary will vary based on relevant experience, job-related skills and qualifications.

#LI-Remote #LI-SO1

About Fullstory

Fullstory is on a mission to help technology leaders make better, more informed decisions by injecting behavioral data into their analytics stack. The company’s patented technology unlocks the power of quality behavioral data at scale by transforming every digital visit into actionable data and insights. With Fullstory, enterprises can get closer to their customers’ true sentiment and intentions to predict what they want, create personalized experiences, and drive conversion, loyalty, and revenue. Fullstory is headquartered in Atlanta, USA, with regional teams across North America, EMEA and APAC.

How we support you:

Fullstorians are committed to building something better—from how we approach our product, to how we care for our customers and each other. Better is only possible when we can bring our full selves to work. Along these lines, we offer:

  • Autonomy and flexibility. From a remote-first work environment and flexible paid time off, to an annual company-wide closure – Fullstorians can focus on the moments that matter.

  • Benefits. Take care of the whole you. FullStory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.

  • Learning opportunities. We provide professional development opportunities through training programs, career coaching sessions, and an annual learning subsidy.

  • Productivity support. We provide all Fullstorians with a monthly productivity stipend and reimburse remote colleagues for their initial home office set up.

  • Team events. Connect with fellow Fullstorians through Employee Resource Group events, Listening & Alignment weeks, and team off-sites.

  • Paid parental leave. Fullstorians have the flexibility to balance the needs of their growing families without the added stress of figuring out work and finances.

  • Grow your family. We offer a global fertility and family building benefit that encompasses all journeys to growing your family.

  • Bereavement leave. Every family is different; we leave it to you to define who your family is, and support you when you need it most.

  • Miscarriage/Pregnancy loss leave. Whether it is for a Fullstorian or their partner – take the time you need.

Fullstory is proud to be an equal opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply - we'd love to hear from you!

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Average salary estimate

$139500 / YEARLY (est.)
min
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$124000K
$155000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Revenue Operations Manager, FullStory

As a Senior Revenue Operations Manager at Fullstory, you'll play a crucial role in enhancing our revenue-generating strategies while working remotely from anywhere in the United States. Reporting directly to the Director of Revenue Operations, you will blend strategic insight with practical execution, ensuring our processes, systems, and data are finely tuned to support our ambitious growth goals. Your day-to-day tasks will include designing and implementing scalable sales processes, managing our revenue technology stack—think Salesforce and partner management tools—and measuring key KPIs that inform our strategic direction. Success in this role means you are both a creative problem-solver and a collaborative team player, thriving in a fast-paced environment and eager to tackle tough challenges. With at least 3 years of experience in Revenue Operations, particularly in high-growth SaaS sectors, you'll be comfortable in partner operations and data governance, ensuring accuracy and consistency throughout the sales organization. You'll be instrumental in leading key projects—from process improvements to strategic initiatives—while working closely with various teams like sales, marketing, and customer success. The journey will be rewarding; within six months, you'll optimize key revenue processes, and within a year, you’ll demonstrate measurable improvements in sales productivity and partner engagement. Fullstory is not just about numbers; we're committed to transforming the digital landscape, and we can't wait for you to join us on this mission!

Frequently Asked Questions (FAQs) for Senior Revenue Operations Manager Role at FullStory
What are the main responsibilities of a Senior Revenue Operations Manager at Fullstory?

The Senior Revenue Operations Manager at Fullstory is responsible for optimizing revenue-generating processes, managing the revenue technology stack, measuring key performance indicators, ensuring data integrity, and leading key strategic initiatives. This role includes designing scalable sales processes and collaborating with various teams to improve overall sales efficiency.

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What qualifications should a candidate possess for the Senior Revenue Operations Manager position at Fullstory?

Candidates for the Senior Revenue Operations Manager position at Fullstory should have at least 3 years of experience in Revenue Operations or related fields within a SaaS environment, expertise in Salesforce and GTM technologies, and a strong analytical mindset. Familiarity with partner operations and a tech-savvy approach to process optimization are critical for success.

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How does the Senior Revenue Operations Manager at Fullstory contribute to the company's growth?

The Senior Revenue Operations Manager at Fullstory contributes to the company's growth by implementing and refining sales processes, ensuring data-driven decision-making, and collaborating with sales, marketing, and customer success teams to identify and capitalize on revenue-generating opportunities.

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What tools will a Senior Revenue Operations Manager at Fullstory work with?

In the Senior Revenue Operations Manager role at Fullstory, you will work with various tools including Salesforce, sales engagement platforms, partner management tools, and analytics dashboards to optimize processes and ensure data accuracy across the revenue operations landscape.

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What can the Senior Revenue Operations Manager at Fullstory expect in terms of career growth?

The Senior Revenue Operations Manager at Fullstory can expect significant career growth opportunities, including a direct impact on strategic initiatives that drive revenue, the ability to lead key projects, and the potential to enhance skills through professional development programs offered by Fullstory.

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Common Interview Questions for Senior Revenue Operations Manager
Can you describe a complex revenue process you've optimized?

When answering this question, focus on a specific instance where you analyzed a revenue process, identified bottlenecks, and implemented effective solutions. Discuss the tools you used, the strategies you applied, and the measurable results that followed—emphasizing your hands-on role and leadership in the process.

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How do you ensure data integrity in revenue reporting?

Highlight the importance of data governance practices, regular auditing, and collaborative efforts with teams to maintain data accuracy. Discuss specific procedures you've put in place to ensure standardized reporting and how you respond to data discrepancies.

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What methods do you use to measure the success of revenue initiatives?

Describe various KPIs and metrics you track to assess revenue initiatives, such as sales productivity, partner engagement, and conversion rates. Share how you analyze this data and adjust strategies accordingly to improve outcomes.

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How do you approach cross-functional collaboration in revenue operations?

Talk about your strategies for fostering collaboration across departments, such as regular check-ins, open communication, and shared goals. Provide examples of successful projects resulting from strong cross-functional teamwork.

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What revenue technology tools do you believe are essential for this role?

Discuss your familiarity with tools like Salesforce, Outreach, and analytics platforms. Mention how these technologies contribute to enhancing data integrity, optimizing processes, and providing insights that drive decision-making.

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How do you stay updated on industry trends and advancements in revenue operations?

Mention following industry publications, attending conferences, participating in webinars, and engaging with professional networks. Show your commitment to continuous learning and how it positively impacts your work.

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Describe a time when you had to solve a challenging problem in revenue operations.

Share a specific challenge you faced, the steps you took to address it, and the outcomes of your actions. Focus on your problem-solving skills, creativity, and any analytical tools you employed.

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What strategies do you use to streamline sales processes and improve efficiency?

Discuss methodologies like value stream mapping or process standardization you've utilized to enhance sales efficiency. Provide examples of changes you implemented and the measurable impact they had on the sales process.

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How do you handle feedback from sales teams regarding revenue processes?

Talk about your approach to gathering feedback, addressing concerns, and implementing changes based on that feedback. Emphasize the importance of being receptive and making data-driven adjustments that benefit the entire sales organization.

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What do you consider the most significant trend in revenue operations today?

Identify a current trend, such as the integration of AI into revenue operations or an increased focus on data-driven decisions. Explain why you view this trend as important and how it shapes your strategic thinking in the role.

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Founded in 2014 on the belief that everyone benefits from a more perfect digital experience, FullStory helps businesses understand, measure, and improve their digital experience across sites and apps. At the core of FullStory’s platform is a power...

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DATE POSTED
April 12, 2025

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