Merchandiser

As a Merchandiser at G&J Pepsi-Cola Bottlers, Inc., your essential duties include stocking and rotating products, maintaining established display standards, and ensuring a neat and clean merchandising area. You’ll communicate proactively with retailers and company management regarding sales opportunities and product displays, while also completing necessary logs and reports.

For the Merchandiser position at G&J Pepsi-Cola Bottlers, Inc., a high school diploma or GED is required. Ideally, candidates should have 0-1 years of merchandising or stocking experience, as well as previous customer service experience. A valid driver's license is also necessary, as driving is part of the job responsibilities.

Success as a Merchandiser at G&J Pepsi-Cola Bottlers, Inc. depends on your ability to work efficiently and independently, maintain a professional demeanor, and connect effectively with customers and colleagues. Skills in external customer service, problem-solving, and the ability to multi-task are all vital for this role.

A Merchandiser at G&J Pepsi-Cola Bottlers, Inc. plays a significant role in enhancing sales by ensuring products are properly stocked, displayed, and maintained, which attract customer attention. Additionally, by engaging with account managers and store management, you can identify sales opportunities and utilize point-of-sale materials effectively.

The expected work schedule for a Merchandiser at G&J Pepsi-Cola Bottlers, Inc. involves 25-30 hours per week, primarily during evening shifts from 3 PM to 10 PM, along with some morning shifts as needed. Flexibility is essential as you may also be required to work overtime to meet workload demands.

When prioritizing tasks, it’s essential to assess which areas need immediate attention, such as restocking popular items or addressing displays that don't meet company standards. I would utilize a checklist to ensure all duties are managed effectively while maintaining a focus on maximizing sales and customer satisfaction.

My experience in customer service has taught me the importance of listening to customer needs and addressing them promptly. In the Merchandiser role, this means engaging positively with consumers at retail locations and ensuring they have a great experience while also showcasing our products effectively.

Should I notice an inventory discrepancy, I would first verify the current stock against sales records or shipment reports. After confirming the issue, I’d communicate this with my supervisor or account manager immediately to resolve it efficiently and ensure accurate inventory management.

I view feedback from retailers as a necessary and beneficial part of my role. I would actively listen to their concerns or suggestions, make adjustments as needed for optimal displays, and maintain open communication to keep the relationship strong while effectively showcasing our products.

The most important aspect of maintaining cleanliness is ensuring a professional appearance that reflects well on our brand. A clean and organized space not only appeals to customers but also facilitates an efficient merchandising process, allowing for easier restocking and display management.

In a challenging customer interaction, I would remain calm and professional, actively listen to the customer's concerns, and work to address them. Empathy and a willingness to resolve issues are key to ensuring customer satisfaction and fostering a positive brand image.

I would monitor sales trends by regularly analyzing sales logs and keeping detailed records of customer interactions and product availability. Reporting these trends to my account manager would help us adapt our strategies and improve product placement and promotions effectively.

Effective communication with store management and staff requires clear, concise messaging and respect for their time. I would ensure I provide regular updates on product placement and promotions while seeking their input on product sales to create a harmonious working relationship.

I am comfortable with the use of mechanical equipment like pallet jacks or tow motors and believe it’s important to ensure safety during operations. I would diligently follow training protocols and safety guidelines to operate such equipment efficiently and minimize any potential risks.

To ensure adherence to company merchandising standards, I regularly refer to established guidelines and checklists, and conduct self-assessments of my displays and stock organization. Regularly communicating with management also helps me stay updated on any changes to these standards.