About Us:
At Risk Placement Services, we're more than just a team – we thrive on collaboration, creativity, and tackling challenges head-on. Our culture fosters an environment where every idea counts, and every individual's contribution matters. Step into a world of excitement and innovation as we work with top-rated carriers to design robust coverage for our clients. Unleash your potential and join our spirited team, where you'll have the freedom to explore and the support to grow.
We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Responsibilities:
- Assists Account Manager, Account Executives, Producers, Brokers in servicing designated group of clients or book of business as it relates to marketing, claims, administration, and sales. T
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ypically assigned to accounts having less complex needs with no renewal goals associated with assigned accounts.
- Under direction of more senior staff, provides administrative support to an assigned group of clients.
- Resolves customer service inquiries that require research and interactions with carriers or agents.
- Generally requires assistance when resolving more complex problems.
- Day-to-day client contacts are generally mid- or lower-level client staff and contact with clients.
- Responds to client questions and maintains a log of conversations.
- Markets new and renewal accounts according to company procedures.
- Evaluates all proposals to include in spreadsheets.
- Prepares renewals and client information presentations and assists in preparing RFP responses.
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May provide guidance and direction to Customer Service Reps or administrative support.
Qualifications:
Required: High School Diploma/GED and 1+ years of related experience.
Preferred: Appropriate license
Behaviors: Understanding of the insurance brokerage business and customer service processes/tasks
Additional Information:
Click Here to review our U.S. Eligibility Requirements
We offer competitive salaries and benefits, including: medical/dental/vision plans, life and accident insurance, 401(K), employee stock purchase plan, educational expense reimbursement, employee assistance program, flexible work hours (availability varies by office and job function), training programs, matching gift program, and more.