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Assistant Manager - Leesburg Premium

About the Role

As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.

What You'll Do

  • Support strategies and processes to drive store sales and deliver results through a customer centric mindset.

  • Recruit, hire and develop highly productive Brand Associate and Expert teams.

  • Own assigned area of responsibility.

  • Implement action plans to maximize efficiencies and productivity.

  • Perform Service Leader duties.

  • Ensure consistent execution of standard operating procedures.

  • Represent the brand and understand the competition and retail landscape.

  • Promote community involvement.

  • Leverage omni-channel to deliver a frictionless customer experience.

  • Ensure all compliance standards are met.

Who You Are

  • A current or former retail employee with 1-3 years of retail management experience.

  • A high school graduate or equivalent.

  • A good communicator with the ability to effectively interact with customers and your team to meet goals.

  • Passionate about retail and thrive in a fastpaced environment.

  • Driven by metrics to deliver results to meet business goals.

  • Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.

  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.

  • Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.

  • Ability to travel as required.

Average salary estimate

$47500 / YEARLY (est.)
min
max
$40000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager - Leesburg Premium, Gap Inc.

Join us as an Assistant Manager at Leesburg Premium, where your leadership skills will help shape a vibrant team culture while elevating our customer experience. In this role, you'll be the heartbeat of our store, driving sales and creating strategies to ensure our brand shines in every interaction. Working closely with the General Manager and Assistant General Manager, you'll teach and mentor leads, experts, and brand associates, ensuring our team is always performing at its best. Your passion for retail and a knack for creating a community will allow you to recruit and develop new talents, making sure every member of your team is motivated and equipped to deliver outstanding service. You'll own your designated area of responsibility, recognizing opportunities for efficiency and maximizing productivity. You'll also be instrumental in maintaining our standard operating procedures and compliance standards, ensuring that every day runs smoothly while adhering to our brand's values. This role isn't just about driving numbers; it's about fostering an inclusive and dynamic environment that resonates with our customers. If you're ready to dive into a fast-paced environment and make an impact at Leesburg Premium, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Assistant Manager - Leesburg Premium Role at Gap Inc.
What are the key responsibilities of an Assistant Manager at Leesburg Premium?

As an Assistant Manager at Leesburg Premium, your main responsibilities include driving sales growth through customer-focused strategies, coaching a high-performing team, and overseeing all aspects of store operations. You’ll recruit, hire, and develop Brand Associates while ensuring compliance with operational standards to create a memorable customer experience.

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What qualifications do you need to become an Assistant Manager at Leesburg Premium?

To qualify for the Assistant Manager position at Leesburg Premium, you should have 1-3 years of retail management experience and a high school diploma or equivalent. Strong communication and leadership skills, along with the ability to work a flexible schedule, are also important criteria for potential candidates.

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How does an Assistant Manager at Leesburg Premium drive customer satisfaction?

The Assistant Manager at Leesburg Premium enhances customer satisfaction by implementing customer-centric strategies, mentoring staff on best practices, and ensuring a seamless shopping experience that leverages omni-channel options. This hands-on approach ensures that every team member is equipped to provide exceptional service.

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What type of team culture can an Assistant Manager expect to foster at Leesburg Premium?

An Assistant Manager at Leesburg Premium can expect to foster a collaborative and high-performing team culture that encourages growth and learning. By prioritizing coaching and mentorship, you will help create an environment where every member feels valued, motivated, and ready to contribute positively to the overall store performance.

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What are the growth opportunities for an Assistant Manager at Leesburg Premium?

As an Assistant Manager at Leesburg Premium, you will have ample opportunity for growth, including potential advancement to General Manager roles or specialized positions within the company. Your foundational experiences in sales leadership, team development, and operational management will equip you for future leadership positions.

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Common Interview Questions for Assistant Manager - Leesburg Premium
Can you describe your management style as it relates to the Assistant Manager position?

When answering this question, focus on your approach to leadership, emphasizing how you prioritize collaboration and motivation. Discuss how you help team members set and achieve individual and team goals, and provide specific examples of past experiences where your management style resulted in improved performance.

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How do you handle difficult customers in a retail environment?

Highlight your conflict resolution skills by detailing your approach to addressing customer concerns. Emphasize your ability to listen actively, empathize, and provide solutions that adhere to company policies while ensuring customer satisfaction.

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What steps would you take to develop your team members as an Assistant Manager?

Focus on your methods for coaching and developing team members, such as implementing training sessions and one-on-one feedback discussions. Share examples of how you've successfully helped individuals in your previous roles reach their potential.

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How do you prioritize tasks when managing a busy store?

Discuss your strategy for assessing which tasks have the greatest impact on operational efficiency and customer satisfaction. Cite examples where effective prioritization has led to positive outcomes for your previous teams.

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What experience do you have with managing inventory and stock levels?

Outline your familiarity with inventory management processes, including tracking sales trends and adjusting stock levels accordingly. Describe specific software or tools you have used and how your management contributed to optimizing inventory turnover.

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How do you ensure compliance with operational standards?

Explain your meticulous approach to ensuring that all team members understand and adhere to operational standards. Share examples of how you've implemented training and checks to maintain compliance effectively.

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Describe a time when you had to make a tough decision as a leader.

Provide a specific scenario where you faced a challenging situation that required decisive action. Discuss your thought process, the factors you considered, and the positive outcome that resulted from your decision-making.

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What strategies do you use to motivate your team?

List specific techniques you employ to inspire your team, such as recognition programs, goal setting, or professional development opportunities. Support your answer with examples illustrating how your strategies led to improved motivation and productivity.

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How do you stay updated on retail trends and consumer preferences?

Mention resources, such as industry journals, seminars, and competitor analysis, that you utilize to stay informed. Highlight how leveraging this knowledge allows you to make informed decisions that positively impact the store's performance.

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Why do you want to work at Leesburg Premium?

This is your chance to demonstrate your genuine interest in the company, discussing its values, culture, and community engagement initiatives. Tailor your answer to reflect how your personal aspirations align with the company’s goals and mission.

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Our mission is to democratize fashion and make shopping fun again. To bring incredible style and quality to families the world over. Whether it’s providing inclusive sizing or building an inclusive workplace, our co-founders Doris and Don Fishe...

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Full-time, on-site
DATE POSTED
April 16, 2025

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