Landscape Maintenance Account Manager

Description

For Garden’s Sake is a family-owned garden center and landscaping company, in operation since 1999. We are continually growing, and offer customers a one-stop shop for plants, landscape design/installation, and lawn maintenance services.

Working with us allows you to enjoy a beautiful, natural environment every day with teammates that want to see you shine. You’ll be given opportunities to train, learn, and grow to your greatest potential. We prioritize caring for our employees as much as our customers.

Plus, we have resident goats, chickens, and ducks!

~ Meet the LAWN MAINTENANCE DIVISION and YOUR FUTURE TEAM!

THE POSITION:

We are seeking an Account Manager for our Lawn Maintenance Division, to help lead our team and deliver high-quality service to our clients. This role supervises, trains, and mentors crews as well as works directly with clients for property checks, project preparation, and site repairs. The ideal candidate is adaptable, has technical proficiency, takes pride in a job well done, and enjoys a mix of supervisory and boots-on-the-ground tasks.

This is a full-time, year-round, salaried position paying $50,000 annually, with weekly pay. We offer paid time off and holidays; medical, dental, vision, and life insurance; a matching 401k; discounts at the Garden Center; and a strong focus on work-life balance. Advancement opportunities are available as we continue to grow.

Workday begins at 6:45 AM and ends at a variable time, depending on the day and workload. The typical work week is Monday – Friday and averages 40–45 hours; Saturday work is rare but may be needed occasionally due to weather or other extenuating circumstances.

RESPONSIBILITIES:

• Supervise crews on-site, conducting regular check-ins and occasionally participating in fieldwork
• Conduct initial training for new employees on standard procedures
• Assist in repairs for property damage, irrigation systems, landscape lighting, and on-site equipment
• Perform quality assurance inspections on client properties – requires extensive local travel and time spent in work truck
• Address client concerns directly and collaborate with team to resolve issues
• Prep for landscape enhancement projects and conduct walkthroughs
• Accompany teams to new client properties for initial walkthroughs
• Help prepare chemical mixtures for lawn treatment programs
• Undertake some minor landscape enhancement projects, Design & Installations (D&Is), and deliveries
• Implement occasional adjustments to Crew Control routing
• Stand in for Division Director or crew leads during absences

REQUIREMENTS:

• MUST have a valid driver’s license with no major MVR infractions
• Professional experience in lawn maintenance required; experience in landscape installation a plus
• Familiarity with and experience operating equipment (push, zero turn, stand-on mowers; trimmers, edgers, chainsaws; herb/pesticide sprayers and spreaders; dump trucks, trucks with trailers, skid steers)
• General lawn and landscape chemical knowledge a plus
• General plant knowledge required; irrigation and lighting knowledge a plus
• Strong communication skills and experience with face-to-face client interactions and client relations management
• Tech savviness and willingness to learn new technology; experience with management software (specifically Crew Control) a plus
• Ability to read, write, and communicate in English required; Spanish bilingual a plus
• Good business sense with professional demeanor and leadership, organization, and multitasking/prioritizing skills
• Responsible, dependable, and trustworthy

For Garden’s Sake is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.